Never Smart: Biting The Hand That Makes Your Coffee

, , | | Right | June 29, 2008

Customer: “I want a coffee.”

Me: “What sort of coffee can I get for you, sir?”

Customer: “Just black coffee.”

Me: “Would you like drip coffee or an Americano, sir?”

Customer: “Don’t make it so BLOODY COMPLICATED! Just get me a coffee! And don’t try to sell me them fancy things like sprinkles, neither!”

(My coworker and I stifle our laughter as I silently ring up the largest size of the most expensive ‘black’ coffee.)

Customer: “That’s better. No more of your lip!”

Coworker: *laughs out loud*

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Just… Wow

, , , | | Right | June 12, 2008

Customer: “I want the cheesecake sandwich with provolone, double meat, and extra veggies.”

Me: “The cheesesteak already comes with double meat. It will be a few extra dollars if I add more. We don’t have provolone; what cheese would you like instead?”

Customer: “You’re kidding, right? I’m not paying $10 for a sandwich! And without provolone! Just give me the extra meat. You don’t have to weigh it exactly. No one will know!”

Me: “I’m sorry, I can’t do that.”

(I weigh the meat to the correct portion and put it on the sandwich.)

Customer: “That’s too much meat! What are you doing?”

Me: “Actually, this is the correct portion. Would you like me to take some off?

Customer: “Only if you lower the price. I said add more meat, so ADD it! And why don’t you have provolone? [Competitor] has it… and where are the veggies?”

Me: “It typically doesn’t come with them, but I can add tomato, onions, lettuce, olives, or mushrooms.”

Customer: “I can only pick ONE?”

Me: “No… any or all of them.”

Customer: “All of those are gross! God, who would eat that?”

Me: “…so no veggies?”

Customer: “Are they free?”

Me: “Yes…”

Customer: “Put them all on, and I’ll just pick off whatever I don’t like.”

Me: “Okay, thank you…” *smiling, thinking it’s over*

(After I finish the sub, the customer argues with the cashier over the price of the sub, demanding a discount.)

Customer: “This place is so expensive and I can’t even get provolone! The veggies are all mixed together! This isn’t like [Competitor] at all! I didn’t even want half of them! Where is your manager?”

Me: “Hi, can I help you?”

Customer: “You again!”

(The customer makes a pissed off face, and then opens the sub. They start picking it apart on the counter.)

Customer: “Your cashier is trying to ring me up, but that’s not the price! Refund me or I’m never coming here again!”

Me: “Actually, I just made that for you. You didn’t want the meat removed, so it is that price. I can remake it if you’d like, with less meat. Or would you still like a refund?”

Customer: “Never mind!” *throws sub in trash and leaves without paying*

(Just… wow.)

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Why Don’t You And I Make It A Baker’s Dozen

, , , | | Right | June 7, 2008

Me: “Hello, [Bakery]. [My Name] speaking. How may I help you?”

Customer: “Hey, you sound tired.”

Me: “Um… yes? How may I help you?”

Customer: “Rough night last night? I heard you were busy.”

Me: “Sir?”

Customer: “Partying worn you out, huh? Well, hopefully, you aren’t too worn out when you come home if you know what I mean.”

Me: “Sir, this is [Bakery]. I believe you’ve dialed the wrong number.”

Customer: “Well, s***.”

Me: “…yes.”

Customer: “Do YOU want to come over later?”

Me: “No.” *click*

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Beauty And The Beast

, , , | | Right | May 30, 2008

Me: “Ma’am, could you speak up?”

Customer: “Yes, sorry. So that’s a large pepperoni pizza and–”

*incoherent screaming*

Me: “Excuse me?”

Customer: “Sorry. Do you have chicken wings?”

Me: “Yes. Hot, mild, lemon pepper–”

*incoherent screaming*

Me: “Ma’am?”

Customer: “Sorry. An order of hot wings, then. Do you have two-liter drinks?”

Me: “No, but–”

*incoherent screaming*

Me: “Could you ask your friend to please quiet down?”

Customer: “He just needs some din-din before bed.”

Me: “Children can be testy this late at night.”

Customer: “Oh no, it’s my husband.”

Me: “Is it too late to change your mind?”

Customer: “Not yet. We got married today.”

Me: “…congratulations?”

 

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Postal Paranoia

, , , , | | Right | May 13, 2008

Me: “All right, ma’am. And may I have your zip code?”

Woman: “No.”

Me: “Well, it’s something I have to take. Don’t worry, we–”

Woman: “No!”

Me: “I, uh–”

Woman: “No! You’re not getting my zip code.”

Me: “Right. Because I’m going to TAKE that zip code and knock on the door of EVERY house in the code just to FIND YOU!”

(The customer left, but I felt a lot better.)

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