I am on a family trip with my parents, my uncle, and his three kids. My uncle’s wife divorced him, leaving him to take care of his kids. My parents run a small leather business, so they’re going to be selling to gas stations and a few other places. They dump [Uncle], the kids, and me at the hotel, which has a casino inside. I watch TV for a bit, and then [Uncle] comes to my room.

Uncle: “Hey, I’m going out. Watch the kids?”

He then leaves before I can get a word in edgewise. I go down to the front and find that they also have a daycare center. Thank God. I ask them to charge it to the card the hotel is on, and then I head off to the casino. Eventually, [Uncle] comes over.

Uncle: “Where are the kids?”

I point him to the daycare center. It is of note that he has had anger issues in the past. These come into full effect as he starts yelling at me. I ignore him and go back to my game.

Security comes over, and [Uncle] is suddenly meek and quiet.

Uncle: “I asked [My Name] here to watch my kids, and now they’re nowhere to be found.”

Me: “He didn’t ‘ask’ me; he just said, ‘Watch the kids?’ and left. They are now at the daycare.”

It becomes a he-said-she-said situation, so I stand up, beckoning for them to follow, and lead them to the daycare.

Apparently, [Child #1] was too wild, and [Child #2] had hit another child and made them bleed. [Child #3] is coloring. [Uncle] has to pay an extra fee, and [Child #2] has to be moved to a special group.

Eventually, my parents come back, wondering what this charge on their card is. The hotel staff explain, and they are not happy.

Tomorrow comes, and guess what? [Uncle] takes off again, this time without telling me. I only find out when [Child #3] knocks on my door. Apparently, his brothers pushed him out and locked the door behind him. He asks if we can go back to the daycare, and I ask the hotel staff to charge me this time.

I eventually go back to the casino and play a few rounds, but the hotel staff come to me, saying there’s been a noise complaint. I ask them to call my parents’ number, and they agree.

Eventually, I run down on cash and go back to my room. My parents and [Uncle] are in the middle of the hallway, arguing. I slip past them and into the room and turn on the TV.

Later, I come out for a snack, and they turn to me, asking why I didn’t check on the kids. I tell them [Uncle] didn’t even knock on my door; [Child #3] did. I then realize he’s still down at the daycare, and it is quite late. I run quickly down and find he’s playing hide and seek with a few other kids. I bring him back up.

My parents and [Uncle] are still arguing. It’s a mess.

This goes on for several days. [Uncle] tries to dump kids on me, I refuse, and I either go to the arcade, stay in and watch TV, or go to the casino. I eventually rack up quite a bit of money. I had $150 at the start, and that turns into almost $400.

It’s been almost a week here, and everyone is getting really sick and tired of [Uncle]’s crap. [Child #3] can now walk down to the daycare and back, all on his own. [Child #1] and [Child #2] get lost several times and have to be found by hotel staff.

This all boils up when the hotel manager knocks on our door, telling us that we’ve had several noise complaints, broken items, and wandering children.

I point out that it’s not us, it’s [Uncle], so he should pay for it, or at least be here. Lo and behold, who opens his door? It’s [Uncle]. In the split second that his door is open, I can see the broken TV, towels and blankets all over the floor, and the curtains ripped down.

The hotel manager apparently misses this, asking about the noise violations and crashes they’ve been hearing. [Uncle] becomes increasingly agitated and aggressive. During this, I see [Child #3] come around the corner on his way back from the daycare. I quickly wave him away, and he turns to leave. But then, my mother sees him. She begins to question [Uncle] on why [Child #3] is out. I slowly walk [Child #3] back to the daycare.

But when I get back, the argument has reached a fever pitch. I hate yelling, and [Uncle] is screaming. He turns on me.

Uncle: “Your job is to watch the kids, and you couldn’t even do that!”

At this point, I’m done. I’ve been sharing a room with my parents for a week, I can’t go anywhere without getting harassed by [Uncle], and I can’t stay in cause of the noise [Child #1] and [Child #2] make. I turn on [Uncle] and start screaming.

Me: “YOU THINK I WANTED TO WATCH YOUR TWO LITTLE BRATS? YOU DIDNT EVEN ASK! YOU JUST DUMPED THEM ON ME AND GOT ALL TICKED OFF WHEN I BROUGHT THEM TO SOMEONE WHO COULD ACTUALLY GIVE THEM ATTENTION! LITERAL DEMONS WOULD BE BETTER THAN THOSE BRATS YOU CALL KIDS! NO WONDER [CHILD #3] DOESN’T WANT TO BE AROUND THEM! THEY CLEARLY LEARNED THEIR LACK OF MANNERS FROM YOU! THANK GOD [CHILD #3] IS ACTUALLY SANE! IT’S NO WONDER YOUR WIFE LEFT YOU IF YOU ACT LIKE THIS!”

I turned and marched back into the room, flopped on my bed, and turned on the TV. I snubbed my parents when they came back in, seeing as I was still mad.

It turns out they had paid for all of [Uncle]’s mess (again), and we were now banned from the hotel. Including me.

I yelled, but what else did I do?

At my casino, there is a lady playing a progressive jackpot slot machine. For those who don’t know, that means that for every credit/coin played, the jackpot goes up by some fractional amount. As this is a $1 machine, for every dollar played, the jackpot goes up by one penny. When someone hits the jackpot, the top prize will reset to $1,000. At the time of this story, the top prize is over $1,300.

The lady at the center of the story is a known problem, but she is a very wealthy problem, so the casino executives fall over themselves to make her happy. This gives her an even bigger sense of entitlement, and she treats us employees like crap.

One evening, she calls me over demanding to speak to our gaming officers on duty. These are the state regulators in charge of making sure the state gaming laws are adhered to, and they are highway patrol officers on a six-month assignment to this position. They don’t come out to talk to people.

As is the procedure, I ask what the problem is, but she doesn’t want to talk to me, since I’m just an employee. I offer to call a shift lead, then a slot manager, and then the property manager on duty. All get shot down, so I call a manager to handle her.

When the manager gets there, the lady finally realizes she’s not getting a gaming officer without reason. It should be noted this woman is Black.

Customer: “This slot machine is racist. I have seen loads of white people win tonight, even on the machines next to mine. I have not seen a single Black person win a jackpot tonight, and I want this machine shut down and investigated. If I take my player’s card out of the machine, I win. When I put it back in, I only lose. I want this racism investigated, and I want it done now.”

By this point, the crazy is oozing out of her pores, and my manager has the slot technicians come over. These guys don’t deal with customers; they deal with machines. The story gets relayed to the techs, they reach inside, flip the power switch off, look at the lady, and tell her:

Slot Technician: “We’ll handle this, but since you made the accusation, we have to shut down the racism.”

She actually liked that answer.

I work security at a casino. A man and woman come up to me.

Customers: “There’s a man following us.”

Me: “Do you know him?”

Customers: “Yeah, he’s the loan shark we borrowed $2,500 from a couple of weeks ago.”

They were escorted safely to their car and then barred for a year.

I used to be a security officer at a popular casino/resort in the northeast. I would usually get stuck on a post near the nightclub quite a bit when I worked the evening shift. One Saturday night, I was approached by an older woman. She looked very upset.

Me: “Yes, ma’am, can I help you?”

Guest: “Someone needs to be out there patrolling that nightclub line!”

The nightclub was located right next to the post I was at, and if I stepped forward just a little, I could get a good view of the line. I immediately went to full alert mode. As it was a Saturday night, the line of people waiting to get into the nightclub was long, and tempers could get frayed. Fights could, and would, break out as a result. I’d seen it happen.

I stepped forward and looked out at the line, expecting to see a brawl going on, but everything seemed perfectly calm. I was baffled.

Me: “Is there a fight going on?”

Guest: *Shouting.* “No! There are people in that line using naughty language!”

My jaw nearly dropped. Surely, she couldn’t be serious, but the look on her face said she was.

Me: “Ma’am, that’s not something we have any control over. It’s not against the rules.”

She gave me one of the dirtiest looks I’d ever seen.

Guest: “Well, it should be!”

Then she stormed off. I watched her go, wondering exactly where she thought she was. I mean, did she misread the big “casino” sign out front as “church”? And even if she was conscious of where she was, what did she expect us to do? Start going up and down the line and treating everyone there like they were in kindergarten? “No, no, no! We don’t use that kind of language, and I’ll put you in timeout if you don’t stop! No nightclub for you if you don’t watch your potty mouth!”

I work at the call center of a local casino/hotel resort. While I get asked this same question several times every Sunday, this Sunday happens to be April 1st.

Caller: “Are you guys open today?”

Me: “Yes, sir. We’re open twenty-four hours a day, seven days a week, 365 days a year.”

There’s a pause on the line before:

Caller: *In a very suspicious tone* “Is this April Fools?”

I had to spend fifteen minutes trying to convince him that, no, casinos and hotels don’t close on Sundays, and even if they did, they wouldn’t have their employees come in when they’re closed and tell people they’re open as a joke. When the guy finally hung up, he still didn’t sound totally convinced.