Unable To See The Weight Of The Problem  

, , , , | Right | January 11, 2020

(I’m at my mechanic because my battery died right as I was going to work. These guys may be the best mechanics ever, always doing good work in little time. In this case, even though I drove in with no warning, they’re getting me a new battery installed in less than an hour. I hear the following side of a phone conversation:)

Mechanic: “No, I’m sorry, we won’t be able to help you with that.”

(Pause.)

Mechanic: “Because that’s too much weight for us to put on our lifts.”

(Pause.)

Mechanic: “Yes, you’re correct, [Previous Manager] did sometimes do that, which was a misuse of the equipment and resulted in burned-out motors and people’s cars stuck in the air in our bays.”

(Pause.)

Mechanic: *rolls eyes* “Because we cannot take our standard lifts and put your motorhome on them!

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Unfiltered Story #182245

, , | Unfiltered | January 11, 2020

I’m the idiot customer in this story.
I have an appointment at a store’s automotive service center. I enter through the automotive entrance instead of the main store entrance and approach the desk.
Me: I have a 5:00 appointment.
Him: I’m going to send you on through to my tire desk.
I thank him and follow a maze of hallways to the tire desk and get checked in.
When I get back to the waiting room, I am mortified to notice that there are signs on the counter and by the hallway entrance that say to check in at the tire desk that I missed because I was focusing on the person at the desk.
I didn’t know whether to feel better or worse when the 3 people who came in while I was waiting all tried to check in with him. He was a trooper, just responded to everyone the same way and went about his business.

The Promise Of A Better Day

, , , , | Right | January 7, 2020

(I am having a particularly rough day in general. An elderly customer comes in and asks for a bouquet and some fillers, and I check him out.)

Customer: “Oh, ma’am, can I ask you for one more favor?”

Me: “Sure, what would you like?”

Customer: “Please have a good day.”

Me: “Okay…”

Customer: “You promise me?”

Me: “Yeah, I do!”

(I did my best to keep my promise that day!)

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They’re Always Hungry At That Age

, , , , , | Related | January 2, 2020

([Nephew #1] is the recent big brother to two adorable twins. [Nephew #2] is his cousin. Both are four years old.)

Nephew #1: “[Baby #1] and [Baby #2] are so cute I could just eat them up.”

Nephew #2: “Yeah, I could eat them up! Except that we can’t because they are full of blood.”

Nephew #1: “No! It’s because they are full of bones and we would choke!”

(They fit in so well with our family.)

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No Extra Extension To His Patience  

, , , , , | Right | December 31, 2019

(I work in a call center for Internet, cable, and phone services. I get so many calls a day and there are some that just make me shake my head.)

Me: “Thanks for calling [Company]. My name is [My Name]; how can I help you today?”

Customer: “Ah… yeah… I need an extension on my bill so my services don’t get interrupted.”

(I look into his account and determine that since he is past due, the longest I can extend the past due balance is the 15th, as going into the 16th, he would be interrupted.)

Me: “I can extend the past due balance through to November 15th. Does this work for you?”

Customer: “Umm… so, what you’re saying is I could get another extension if I called in a few days.”

Me: “Sir, that’s not how this works.”

Customer: “Well, when do I have to make this payment?”

Me: “On the 15th, sir. Anything else I can help you out with?”

Customer: “Yes… you’re supposed to help me, you selfish c***!”

(The customer ended the call.)

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