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This Girl Gets It

, , , , , , | Right | February 2, 2021

To cut down on the time the cash office has to spend refilling the self-scan machines with change, four of our twelve machines are made permanently “card only.” Even though the self-scan warns you at the beginning and there’s a sign, we still get people who ask us why there’s no option for cash once they’ve scanned all their shopping.

It is late on a Friday night. A teenage girl around fourteen or fifteen comes up to the self-scans with her dad. The girl looks at the “card only” machine and moves to the next one that takes cash with her two items.

Dad: “Hey, why did you move to that one? This one is perfectly fine.”

Teenage Girl: “I only have change on me and that one is card only.”

Dad: “I’m sure it’ll be fine.”

Teenage Girl: *Sarcastically* “Yes, Dad, because the ‘card only’ sign is on there for fun.”

She paid at her self-scan and began to walk away. Her dad grumbled after her. My coworker and I laughed at the daughter who could read and the dad who could read and still didn’t believe what the sign was telling him!

This story is part of our Best Of February 2021 roundup!

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We Need More Juicy Details

, , , , , , | Right | May 20, 2020

About thirty minutes before we close for the night, a small group of teenage boys comes in. Thinking they’re going to be rowdy or disruptive, I brace myself.

Teenage Boy #1: “Hi. Do you have any fruit?”

Me: “Sorry, what?”

Teenage Boy #2: “Yeah, do you have any fruit? Like, oranges? Or apples? Or even some lemons?”

Me: “Uh, well, we have some frozen fruit for smoothies.”

Teenage Boy #3: “Do you have anything we could juice, though?”

Teenage Boy #2: *Holds up a box* “We just bought a juicer and we wanted to try it out.”

Me: *Totally confused now* “Sorry… we only have frozen fruit.”

Teenage Boy #1: “Aw, okay. Thanks, anyway!”

They leave and my manager walks over.

Manager: “What did they want?”

Me: “They wanted to know if we had any fruit. They just bought a juicer.”

Manager: “Why on earth would a bunch of teenage boys buy a juicer?”

Me: “Beats me!”

Kindness Is Something You Just Run With

, , , , , | Hopeless | May 10, 2018

(My school’s PE classes are a joke. To get us moving, my mom signs us up for the county track and field team. Anyone under 18 can participate, with events divided up by age. One day, my older sister and I are off training for our field events, but most of the team is training for long-distance running. My mom is watching the runners from the stands, keeping an eye on the youngest of our siblings. The teens finish first, of course. Then the pre-teens. Then the rugrats — eight and under — start trailing in. One of the teenage boys looks over and notices my little brother still has nearly a full lap to go, and is crying his tiny eyes out. He is three-quarters of a lap behind the next kid, and absolutely devastated to be so far behind.)

Teen #1: “[Brother] is in trouble!”

(All the teenage boys get up from their cool-down stretches, and dash over to my brother, pacing him for the rest of his lap.)

Teen #2: “Come on, [Brother]! You can do this.”

Teen #3: “1-2-3-4, 1-2-3-4! You-can-do-this!”

(They all took up the chant, running in perfect time with his tiny, four-year-old legs. He stopped crying, and started to speed up a little, finally crossing the finish line. The moment he stepped across it, they swept him off his feet, carried him on their shoulders, and ran a victory lap, cheering and shouting his name. My mom sobbed, unashamedly. Not only did they know this little kid’s name, but then they did all that to encourage him, and keep him from quitting. My little brother has since become a fantastic runner. When he was 12, he started running more than ten miles to church for youth group, just for fun. We’re all very glad he never gave up.)

The World Stops To Help A Little Old Lady

, , , , , | Hopeless | June 1, 2017

To give a little background: at the county seat, the buildings housing several human service agencies are on one side of the main street. The courthouse, the health department, and the government center with all the county services are on the other side. The street is four lanes wide, very busy, and the nearest traffic light is three blocks away. People either walk down to the light and back up again, or take their chances with the pedestrian crosswalk that the city installed between the two campuses.

One morning I am just getting out of my car when I see a rather frail, elderly woman on the other side of the street by the human services buildings. This is the rural Midwest, and people are usually pretty polite, but she hesitates to step out into traffic and no wonder, as cars whip past.

Before I can do anything, a teenager in a fast food uniform comes out of the courthouse parking garage and runs across the street. He offers her his arm, holds up his hand to stop traffic, and escorts her over to the other side.

Kudos to him, and kudos to the drivers who stopped and patiently let a little old lady walk veeerrryyy slowly across four lanes of traffic during morning rush hour without anyone honking their horn or cursing.

The Most Important Life Lessons, Part 2

, | Learning | March 11, 2017

I told my students that I hadn’t finished planning the rest of their unit because my mother-in-law was admitted to the hospital, but that I was doing my best to keep them on track.

Two days later, 15 or so kids stop in at break with cards, homemade treats, poems (!), and drawings of encouragement. I burst into tears.

Their kindness made it possible for me to get through a tough week.