This Is Why We Have To Have These Rules

, , , | Friendly | June 16, 2020

Due to circumstances, we had to rely on the foodbank for a while. The way they operate is that you need proof of low income to register and then pay ten euro a week for a box of groceries. These are usually goods close to the sell-by date. If you skip a week, you still need to pay the fee; if you skip three weeks, you’re out. This is, of course, to avoid abuse.

I’m in line to pick up my goods and in front of me is another customer getting irate because he is removed from the list for skipping four weeks in a row. There is some discussion, a manager gets involved, and because he has kids, the manager agrees to add him again to the list, but he needs to pay the fee for the past weeks by way of a fine.

The customer, still irate, says, “I’m not going to pay the fine. I’ve been to Spain with my family; have you any idea how expensive that is?”

Strangely, he was blacklisted after this.

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The Only Thing They Are Providing Is Indifference

, , , , , | Right | June 12, 2020

Normally, when people say no to donations, I just nod and continue with the transaction. It’s not a big deal; not everyone can donate to every cause. But this time, it is a little difficult.

Me: “Would you like to make a donation for local children who can’t afford school supplies?”

Customer: “No, they can buy their own d*** school supplies.”

Me: “Um… Well, no, they can’t; that’s why we’re raising money.”

Customer: “They don’t need donations! The schools supply all their stuff!”

Me: “They don’t, actually. Parents are required to purchase all their children’s school supplies, and it can be quite expensive.”

Customer: “I know for a fact that schools provide the supplies!”

Me: “But if they did, we wouldn’t need to be raising money.”

Customer: “If kids can’t afford school supplies, they have programs for that! They have things where kids can get them for free!

Me: “Yes, I know. That’s what this is.”

Customer: “No! It isn’t through you! The school does it!”

Me: “Okay. Whatever.”

Customer: “They provide the school supplies!”

Me: “Okay.”

Customer: “I KNOW THEY DO!”

Me: “Okay.”

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Always Sending Them Back From The Back

, , , , , , | Right | May 31, 2020

Some of the customers at our store have the misconception that they can exit or enter through the back door, which leads directly into our parking lot. Since the back of the store contains our work area, the manager’s office and safe, and hundreds of dollars of merchandise waiting to be stocked, and is sometimes cluttered with boxes of donations, we have a strict policy about not letting customers walk through there unless they are making a donation or transporting heavy furniture, in which case we would clear the pathway.

An elderly couple who have been in declining health for the last year have made repeated attempts to use that door, despite our persistent reminders not to do so. 

The husband knocks on the back door, while the wife makes a quick trip to the grocery store next door.

Me: “Hi, sir, the entrance is at the front door. We can’t let customers through here for insurance and safety reasons.”

He happily obliges and uses the front entrance. About ten minutes later, the wife walks in and they spend the next half hour shopping. After making their purchase, they get ready to leave.

The wife tells her husband:

Wife: “Let’s use the back door.”

The husband, who has difficulty speaking due to radiation for throat cancer, lightly tugs his wife’s shirt towards the front door. He strains to reply to his wife.

Husband: “We have to use the front.”

After having a brief, indistinct argument with her husband, the wife begins walking toward the back of the store. At this point, I step in.

Me: “I’m sorry, but we had an incident last week and we cannot allow customers to use the back door. Please use the front door to exit.”

We really did have an incident last week, which prompted me to print a sign near the back of the sales floor noting, “This is not an exit! Please use the front door.” On top of that, we have a lot of boxes in the back. Given their fragile health, letting them use the back would be a bigger risk than usual.

Wife: “You don’t understand; this is a man who belongs in the hospital. Now let us through the back!”

Me: “Ma’am, I understand your situation, but this has been our store’s policy for eighteen years. I’m sorry for the inconvenience, but you will need to use the front door.”

At this point, she flipped the middle finger with about half the store watching and, as fast as she could, walked out of the store with her seemingly unphased husband in tow. We have not seen them in the store since.

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Dial M For “Moron”

, , , , | Right | May 18, 2020

Me: “Good afternoon, [Charity]; how can I help you?”

Client: “I just wanted to check if you were on the same phone number that you used to be on.”

Me: “Well, we haven’t changed our phone number, and the number is the one you dialed.”

Client: “Oh, well, that’s fine, then.” *Click*

I was left there scratching my head.

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The Kind Of Person You Read About In Math Textbooks

, , , , | Friendly | April 30, 2020

My mother helps manage a small food distribution ministry, and she takes care of the shopping.  It requires her to buy food for the packages in bulk.  She is in the local grocery loading 51 gallons of milk into her carts.

Two elderly women are looking on.

Elderly Woman #1: *To the other woman* “Are you going to ask?  Because if you’re not going to ask, I’m going to ask.”

Elderly Woman #2: “Oh, no, I’m not going to ask!”

Elderly Woman #1: “Okay, then, I’ll ask!” *To my mom* “Why are you buying so much milk?”

Mom: “I’m… very thirsty?”

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