We So Don’t Want This Person In Charge Of Anything At An Airport
I’m a Disrupted Operations Supervisor (DOS) for my airline — the same person from this story. The story here happened before that one, back in 2020, when I was twenty-six years old, had been a DOS for two years already, and had been a shift supervisor for a year before that.
This story happens the day after I gave birth to triplets (one boy and two girls), so, as you can imagine, I am feeling tired and sore when I get a phone call from one of my airline’s supervisors at the airport where I work. She’s a thirty-year-old woman who was promoted last month, transferring from a smaller airport.
Supervisor: “Hey, [My Name], I know you’re on vacation, but we have a plane doing an emergency diversion landing in thirty minutes, and since you’re the DOS, we need you here.”
Me: “First, I’m not on vacation but on maternity leave. Second, the DOS manual I wrote for these situations is on my desk in front of the PC, which you know as a supervisor. Third, I’ve been home for two months, and since I just gave birth to three babies, I’m gonna be on leave for another six months, so the protocol is the same as for my days off. The supervisor on duty is in charge of fixing whatever goes wrong with a flight.”
Supervisor: *Raising her voice* “Listen, young lady! I don’t care if think you’re a bigshot, but if a supervisor calls, you answer ‘yes’ and run to work!”
Me: *Interrupting her* “You realize that I’m above you in the company, at the same rank as a station manager, right? You don’t talk like that to anybody, let alone me, so I’m going to hang up, call the station manager, and ask him what’s going on, okay? Cool. Bye.”
I hung up, called [Station Manager], explained what had happened, and went to breastfeed the babies.
Later that day, [Station Manager] called to tell me that he had taken control of the situation, as [Supervisor] had put my manual in the trash while calling me a whore, was screaming like a lunatic at the staff, and even threw a monitor at him. He informed me that she no longer worked with us, congratulated me, and said to bring the kids to the airport for a visit as soon as possible.
The triplets are now three years old, very happy, and their eleven-year-old sister’s joys and darlings.
Related:
The Cringe Heard ‘Round The World
Could’ve Been An Email
