Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

Shopping Carts Are So Not Worth Dying Over

, , , , , , , , , | Working | September 5, 2023

I’m working at a gigantic retail chain, helping to finish setting up a brand-new store, which hasn’t opened yet, near a tourist location. This location was originally planned to open months ago; however, construction was delayed due to the winter being so brutal that the construction crew flat-out said they couldn’t do what needed to be done until the weather warmed up. This led to all sorts of heavy pressure from high up in the company to speed up the opening.

This particular story takes place as we’re unloading a truck of shopping carts that are stacked on top of each other. A few carriages linked together slip and fall toward one of my coworkers. He catches them but is now stuck at an odd angle. Several coworkers quickly rush to him.

Coworker #1: “Oh, my gosh, are you okay?”

Coworker #2: “Yeah, I’m totally good. Definitely gave my heart a jump, though.”

This unload is being overseen by one of the biggest bigwigs sent to the store from the company’s main headquarters. [Bigwig], who did indeed see what just happened, chooses this moment to chime in like a completely oblivious cheerleader.

Bigwig: *Clapping* “Come on, faster! Faster!

Me: “Never mind him. Safety first!”

I then pointedly glared at him, and to my surprise, he quieted down. I was slightly embarrassed, as I clearly didn’t think before I spoke, but I didn’t beat myself up too hard, as pretty much all of us were more than a little tired of the constant prodding by the company at this point.

That was years ago, and mostly, I’m still baffled today that someone that high up actually listened after being told off by a ground-level hourly employee.

Plus, The Ink Comes Off On Your Fingers!

, , , , , | Related | August 29, 2023

After years of daily newspaper delivery, in 2009, my parents reduced their subscription to Sunday only (for the coupons). My father still read the news religiously, but he did so online.

One summer Sunday in 2010, my father was agitated.

Dad: “We have to hurry up and watch the baseball games so I can read the online paper without getting spoiled on the scores!”

Me: “You know, it is Sunday. The day we get a paper paper? Why can’t you just watch the games while you read the paper paper?”

Dad: *Pouting* “I can’t just read the paper paper! All that news happened…” *dramatic pause* “…YESTERDAY!”

They Thought You Meant A Network Television Hour

, , , , , | Right | August 18, 2023

I used to work at a regional pizza chain as both a shift supervisor and a delivery driver. On Fridays, my position was actually “dispatcher”, and I would coordinate all the delivery orders and our drivers to ensure that deliveries were grouped in the most efficient manner.

Because I had been there for so long and knew all of the streets in our area so well, my boss would usually ask ME what we should be telling people about delivery times. We had a philosophy to err on the side of caution with estimated times because it’s better to overestimate or give a time range and then have the delivery arrive early than to give a more specific estimate but have it arrive even just a couple minutes beyond that.

This exchange occurs on a Friday night, the busiest time of the week for pizza deliveries.

Me: “Since we’re a little busy at the moment, we’re estimating about forty-five minutes to an hour.”

Customer: “Okay, that’s fine.”

I place her order and go about my business. A while later, the phone rings.

Me: “Thanks for calling [Store] at [Location]. Is this pick-up or delivery?”

Customer:Where is my order?! I called over an hour ago, and they said it’d be here in half an hour!”

After confirming her address, I can see right on my dispatch screen that the order was placed only forty-two minutes ago and that the estimated time entered was sixty minutes.

Me: “Ma’am, I was the one who took your order, and I said that we were estimating forty-five minutes to an hour.”

Customer: *Angrily* “WELL, YOU SHOULD— Oh, wait. Never mind. The driver is here.” *Click*

The One Holding The Broom Is Not The Witch In This Story

, , , , , , | Right | August 16, 2023

I work in a craft store as a front-end supervisor, which means I am stuck at the customer service register all day. What keeps it from being unbearable are the many awesome coworkers I have. One of them, [Coworker], is a fairly quiet and very sweet guy.

One night, it is close to closing time. One of [Coworker]’s primary closing duties is to grab the push-broom and do a quick sweep of the store. This particular night, there happens to be a couple and their two kids shopping just before closing. The mom comes up to my register by herself to pay for their shopping while the dad, presumably, wrangles the kids.

After the mom has paid, she asks:

Mom: “Can I speak with a manager?”

Me: “Of course, but is it something I can help you with?”

The mom gestures in the vague direction where [Coworker] is sweeping.

Mom: “That employee was trying to push my kids with the broom!”

Knowing [Coworker] as I do, I know that is absolutely not something he would do. I also know [Manager] would agree with me, but figure it’s better to have her deal with this ridiculous complaint. She is standing nearby, so I wave her over.

At around the same time that [Manager] reaches us, the dad and the kids also arrive.

Manager: “How can I help you?”

Mom: “That employee with the broom was using it to try and push my kids out of the way!”

The dad’s attention snaps to the mom with a baffled look.

Dad: “What are you talking about? No, he wasn’t. He stood there and waited for the kids to get out of the way so he could finish sweeping.”

The mom’s look immediately switches from offended by [Coworker] to embarrassed that her husband has called her out on her lie. Without continuing the complaint, they grab their bags and leave.

Manager: “Yeah, there’s no way I was about to believe that [Coworker] did something like that.”

Me: “No kidding. At least the husband called her out on it.” 

Hopefully, their kids wound up taking after their dad and not their mom. I don’t know if the mom’s motivation was racism since my coworker is Black, but I am glad she didn’t get away with it.

There Are Some People Who You Don’t Want Helping Tourists…

, , , , , , , | Working | August 4, 2023

Some years ago, when I was in my early twenties, my recently retired parents spent a month in New England (we are from regular England) and invited me to fly out and spend a week with them.

One day, my mother and I take a train to Boston to spend the day looking around the city. My mother is quite short (around 4’11”, but she insists she’s 5’2″ because she poofs her hair up) and has habitually worn the highest heels she can get, including while at work as a teacher. She makes running around after thirty six-year-olds on three-inch stilettos look easy! On this particular day, she has on ankle boots with a two-inch heel, which is what she considers a comfy walking shoe. I am wearing actual walking boots.

As we leave one tourist attraction, we realise we don’t know how to get to the next one we want to visit, though we know it’s some way across the city centre. (This was before smartphones were commonplace.) Fortunately, we soon spot a small, freestanding information kiosk — the little shack sort where the worker inside speaks to you through a window — and go over to ask for directions.

There is a young man in the kiosk yelling greetings to people who pass by and seemingly trying to attract interest, yet our walking up to his counter seems to really surprise him. 

Worker: “Whoa! There you are!”

Me: “Hi. Can you tell us how to get to Faneuil Hall, please?”

Worker: “Uhhhh… from here?”

I have it in me to say something sarcastic but rein it in.

Me: “Yes.”

He begins to give directions, but it quickly becomes very confusing, as he is referring to everything as “that place, you know”, and “that street where the thing is”. I try and stop him to ask for street names, but he suddenly leans out of the window and looks at my mother’s feet.

Worker: “Whoa! Were you going to walk there?”

Us: “Yes.”

Worker: “You can’t walk there in those shoes, lady; something’ll happen.”

Mum: “What do you mean? What’ll happen?”

Worker: “You’ll fall off them and die or something. I dunno, but you can’t walk that far in those heels. It won’t work.”

Mum: “I’ve been walking around in these all day.”

Worker: “No way! You just got out of your car.”

My mum and I glance at each other wondering what to do. We’re not sure where else we can get directions from, as it’s early on a weekday afternoon and the streets are pretty quiet apart from other tourists. We haven’t been near a car since my dad dropped us off at the train station, so I’m not sure why the guy thought we’d just got out of one.

Me: “Look, can you just let us know how far away it is and we’ll decide if we can walk it?”

Worker: “You can’t walk it. Nobody can walk it. It’s too far. Where are you even from that you think you can walk that far?”

Mum: *Flustered* “We’re from England.”

A look of dawning delight crosses the man’s face.

Worker: “Where the Moomins are from?!”

I know that the Moomins are definitely not from England, but it seems like I might get somewhere if I agree, so I say yes.

Worker: “Okay, then, I’ll let you walk there. Maybe you won’t fall off. Here.”

He then produces a leaflet with a little map of the city centre and a pen, circles where we are and where Faneuil Hall is, and draws a line suggesting the best route. It takes him about twenty seconds, and though he doesn’t say any directions to us, it is pretty clear from the map where we need to go. We thank him.

As we walk away, my mother turns to me looking very serious.

Mum: “[My Name], do you know what weed smells like?”

Me: “Yes, like that guy.”

Mum: “Just promise me that if you ever do it, you won’t do it at work.”

I promised, and we had a nice time at Faneuil Hall.