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Some Parents Are Way Too Comfortable Leaving Their Kids With Strangers

, , , , , , | Right | August 28, 2022

We have a customer who leaves her five kids in the DVD department of our store watching the big screen that’s usually playing the newest release while she does her shopping. She usually leaves an older sibling to look after the younger ones. The oldest is about eleven and the youngest is just a few months old. We put calls out asking the mother to return to her children, but she never does. She’s done it a few times, but the store is always so busy that I can’t catch her.

Once, one of the kids is running around and falls, hitting his head. I search the whole store for their mother, and I find her sitting in the customer cafe having lunch and chatting on her phone.

Me: “Ma’am, I need you to return to your children.”

Customer: “You’re interrupting my Me Time! I’ll get my kids when I’m done.”

Me: “One of your children hurt himself.”

She looks me straight in the eyes and says:

Customer: “You should have watched him better!”

I am pissed.

Me: “Ma’am, we are not a free daycare. If you don’t return to your children, I will call the police and say that the children have been left in the store alone.”

She huffs and storms off to her children. She sees her son’s bumped head and demands my manager.

My manager comes over, and he is on my side.

Manager: “Ma’am, you are at fault here for leaving minors alone. It isn’t my employee’s job to babysit your children. In the future, if you ever leave your children alone here again, you will be banned from the store.”

Thanks For The Instant Example, Kiddo!

, , , , | Right | August 27, 2022

I work in a camera store. We display the tripods in the middle of the floor, which is kid bait.

Me: “Ma’am, your son shouldn’t be playing with the tripods—”

Customer: “That’s mean! Why can’t he have some fun?”

The kid pinches his finger hard and starts crying.

Me: “Well, that, for a start.”

The Only Thing Broken Here Is That Marriage

, , , , , , , , | Learning | August 25, 2022

Back when I used to work at an indoor soft play and cafe, we had to fill out paperwork if someone got hurt. One day, an eleven-year-old girl and her father approached me for first aid. She had changed her mind about the direction she was going and fell over her own feet and twisted her ankle. I gave first aid and filled out a report with her father. The girl was fine and her ego bruised more than the ankle as her dad was laughing at her fail. Ten minutes later, she was off running around again.

The next day, I got a phone call. I was increasingly suspicious throughout, but I was sincere and apologetic until the end.

Woman: “Hello. I need to make a complaint.”

Me: “Oh, I am sorry to hear that. What can I help with?”

Woman: “Your venue is dangerous. My daughter got her leg caught in the netting yesterday and broke her ankle.” 

Me: “Gosh! I hope she is okay. But, um, can you give me any more information about where and when it happened and who gave first aid?”

Woman: “It was at the top of the ramp up into the playframe. The woman at the front refused to give first aid because she was too busy.”

Me: “Wow! I am sorry to hear that. Did anyone fill out a report or call an ambulance?”

Woman: “No report. We rushed her out straight away and took her to the hospital. Now, what are you going to do for me?”

Me: “Wow, well, gosh, I really am sorry. I hope she makes a full recovery soon. Now if you don’t mind, I’m afraid I am going to have to fill out some paperwork. Can I start with her name?”

Woman: “[Girl].”

Me: “Oh. And her father’s name was [Girl’s Father].”

Woman: “How do you know that?”

Me: “Because I was walking past and saw her trip over, and so did [Girl’s Father]. She tripped over her own feet and all three of us knew that. Also, I was the woman who went up the front to administer first aid, who filled out the report with her father about what happened, and who bid them farewell two hours later after she had continued to run around and play. Now, I am sorry that she is hurt, and if she has indeed broken her ankle, then that will be awful for her, but I don’t know that it was because she got caught in our equipment.”

Woman: “Oh. Nevermind.”

She hung up.

I got another call later in the day. 

Girl’s Father: “I am really sorry, but my dips*** wife has just told me she made a fool of herself calling you this morning, and I wanted to let you know that my daughter is totally fine and is walking around as if nothing happened. It wasn’t your fault what happened and [Girl] had a really good day there. You have a really nice venue with nice staff. My daughter and I are moving out this weekend, and my soon-to-be ex-wife can sit and stew about whatever bulls*** she can come up with next.”

Making A Safe Place For A Kid Is Never A Waste Of Time

, , , , , , , , , | Healthy | August 25, 2022

CONTENT WARNING: Childhood Trauma

I grew up in a pretty unsafe household. I had no peace at school, either, because one of my parents worked at said school and could have any teacher’s job if they wanted to, so while some teachers tried to help me, they could only do so much. This is the story of the first time I ever felt truly safe. The dialogue may not be completely accurate because this happened about ten years ago, but I’ve preserved the meaning of the words, at least.

We went to a rollercoaster theme park for our senior trip before graduation. The park had a dedicated night for this, and all kinds of high schools from near and far had come to this park for this one epic night.

Thankfully, neither of my parents chaperoned, but a few of their minions unfortunately did. One of those chaperones forced me to eat more than I felt comfortable with, and I ended up throwing up in a park trash can. To cover her butt, [Chaperone] scolded ME for “not telling her I’d eaten so much.” None of the other chaperones said anything, even though they were witnesses and knew that this was a total lie.

So, to continue the “of course, I’m very concerned” act, [Chaperone] decided to force the group I was with to go with her while she dragged me to the first aid place at the park. She got us there and insisted I be seen. Little did I know that her stunt was going to end so very well for me!

The on-site doctor (or nurse, or PA — I never did learn for sure) took one look at me and realized something was up by how frazzled and upset I looked. My group had held me upright so I could get there in the first place with the world spinning around me, which probably didn’t help.

Doctor: “Let me take a look at her. Can you sit right here please, miss?” *Motions to a gurney*

I yanked my way out of everyone’s arms, focused very hard on walking straight so I wouldn’t annoy anyone, and sat down, ready to get scolded by the doctor, as well. But… the scolding never happened. He asked a few gentle questions in a soft voice (much appreciated with how much my head hurt) about what had transpired, tried to get specifics out of me that I wasn’t going to provide because the chaperone was staring me down, and proceeded with a quick exam. He presumably knew I was fine after that, but I was anxious so my heart rate was probably up. He looked up at [Chaperone].

Doctor: “I think she needs a bit of a rest. Could you please go wait out in the waiting area?”

Chaperone: “Okay, fine.” *Huffs and leaves*

A few of my group mates, people who were actually friends, stayed behind without the chaperone noticing. They were clearly concerned, and he probably would have been content to let them stay, but eventually, the doctor helped me shoo them out, too, because I wasn’t resting. I was trying to get them to leave me alone and go enjoy the park so I didn’t impose on their night out. (I later found out that one of the girls stayed out in the waiting room anyway — WITH the chaperone. I hadn’t realized how much she cared about me before that night, and we stayed in touch after graduation.) Before the doctor shooed them out, though, he did get the whole story out of them, because I was too afraid to tell, and he convinced me to drink some water with the help of some peer pressure.

Once everyone left, I gave in to how dizzy and generally crappy I felt. I flopped down on the gurney; I’d been propped up on my elbow. There was no one in this area except the two of us and some security cameras. And this human embodiment of protection and compassion pulled up a chair and sat down right next to my gurney, watching the door.

Doctor: “It’s okay; no one’s here now. Get some rest.”

Me: “But I should get going soon; I’ve already taken up a lot of your time. I’m so sorry—”

Doctor: *Cutting me off* “No, no, no, absolutely not. You have no deadline. You leave when you feel better, not when you feel like you ‘should’ leave. There is no one here. It’s been a slow night. There is no reason to be sorry. If anything, you’re giving me something to do during a boring shift.”

Me: “If you’re sure…”

Doctor: “I’m completely sure. I don’t mind if you want to sleep all night here. I’ll be here and keep an eye on you. It’s safe here.”

We actually had the above conversation a few times after this, but it was the same conversation and this is long enough already. I finally closed my eyes and relaxed. But after a few minutes, I heard movement. Someone was coming in! I popped into an upright seated position out of pure instinct.

The intruder was [Chaperone], this time with an irritated, impatient expression. But there was… a white coat partially obscuring the view? I’d never had anyone put themselves between me and someone else to protect me until that point in my life, so it took me a moment to realize that he’d sprung up as fast as I had and put himself between me and this power-tripping chaperone. He had been watching the door so I didn’t have to!

Doctor: *Practically roaring* “GET OUT! Go wait in the waiting room! She needs to rest!”

The chaperone was not expecting this, and she backed out of the room quickly, the doctor staring her down the whole time. Once the door had closed and she’d taken a few audible steps away, he turned to me as he sat down again.

Doctor: “I’m sorry you had to see that, but you’re safe here. Do you think you can lie down and try to relax a bit?”

I just sort of nodded and flopped back down, completely unable to process what I’d just seen. I closed my eyes but couldn’t sleep. Strangely, however, I was more relaxed than I’d ever been before. If I started to tense up, all I had to do was pop an eye open and see the doctor watching the door to feel safe enough to relax and close my eyes again. I’d never had anyone look out for me like that, and had I felt well enough, I probably would have been anxious about it, but I was so worn out after a little while that I was just grateful, contentedly basking in the joy of being permitted such an unprecedented respite.

About an hour after I was first dragged in, I felt well enough to get nervous about taking up too much time (in spite of the fact that literally no one else came for first aid the whole time I was there) and insisted that I was feeling well enough to leave. As I left, the doctor wished me well and told me to take care of myself and to not hesitate to come back if I needed it. He also stared daggers at the chaperone as we waited for my group to come get me so I could continue on with them.

About a week later, I finally got a little bit of time alone with my parents out of the house. I sobbed for about an hour. It meant so much. The time I spent with that doctor was the highlight of the whole trip.

If you’re reading this, kind park doctor, thank you for taking the time to show a scared and traumatized teenage girl that she’s worth standing up for and that not everyone who wants to help is subject to consequences for doing so. It was probably an unremarkable and boring night at work to you, but it literally changed my life and I think about this night a lot, even a decade later.

His Reasoning Doesn’t Track

, , , , | Right | August 25, 2022

I drive passenger trains for a living, a job I love, but of course, it has its own set of problems. And a lot of those problems are people.

One day, I stop at a station for people to get on and off, but we are also waiting for a meeting train (single track railway, except for stations, of course). Then, I spot a man in his fifties calmly getting down from the platform on the other side of the station. Despite me loudly blowing the horn — both to get him off the track and to warn the other train — he just walks over the three tracks and then climbs up onto my platform.

Me: “Why did you do that? It’s really dangerous — also illegal!”

Passenger: “My back hurts, so I can’t take the stairs.”

And then, he just walked away from the station. To clarify, yes, there are stairs that lead to a tunnel under the tracks, but there are also elevators, as well as a nicely sloping path, all of which would be better for someone with a backache than climbing up and down a metre-high platform edge and walking over very uneven crushed rock, plus tracks. Just as a bonus, cargo trains regularly drive 100 km/h on the middle track.