That’s A Close Shave — TOO Close
CONTENT WARNING: Animal Injury (Results of a careless grooming job)
We had a horrific experience the first time we took our pup to a groomer in a pet store franchise. He’s admittedly a bit of a sensitive soul anyway and doesn’t travel well in cars, so when I collected him and he cried in the car home, I didn’t initially think anything of it, especially since they had admitted to slightly grazing one of his ears. (He’s a floppy-eared breed.)
We got home, and he immediately ran to his crate and would not come out. He even growled at us when we tried to coax him. That was not like my boy at all.
After we eventually persuaded him to come out, I looked him over, and he was covered in razor burn, grazes, and some actual cuts. The “graze” on his ear? An actual notch taken out of it. His privates were also grazed and bleeding. It took weeks for him to recover because he kept reopening the cuts.
I phoned and gave the store manager h*** over this and also reported them to their head office. After providing them photos, I was refunded the cost of the groom and offered vouchers for free cuts, but I told them that they were having a laugh if they thought I’d bring him back to them ever again.