Feeling Fuel-ish, Part 3

| UK | Right | July 21, 2016

(A young woman comes in to pay, while we can see her mother waiting in their car. In the UK, customers fill up their cars themselves, and then pay for the fuel.)

Customer: “£10 on pump six, please.”

Me: “I’m sorry, but there’s no fuel there. Are you sure that’s the correct pump?”

Customer: “Yes, I’m sure; it’s that red car.”

Me: “Well, there’s no fuel there. Perhaps she hasn’t fueled up yet?”

Customer: “I guess you’re right…”

(Five minutes later, she reaches the front of the queue again.)

Customer: “£10 on pump six?”

(I look out the window, the mother is still sitting behind the wheel of the car, and there’s still no fuel recoded on the pump.)

Me: “Uh… there’s still no fuel for you to buy.”

Customer: “What- still? This is unbelievable!”

(She leaves again. Shortly afterwards, we watch as the red car reverses away from pump six, then reverses towards a different pump, so it’s now facing the wrong way. The mother finally activates a fuel pump for us, fills up, and comes inside herself.)

Customer #2: *throws a £10 note on the counter* “£10 of fuel on pump seven, PLEASE!”

Me: “Uh, there’s £20 recorded on that pump. Are you sure that’s you?”

Customer #2: “Yes, I am SURE, and I am very annoyed, because I’ve been here for over 10 minutes now, and it took way too long for me to be able to fill up!”

Me: “I’m very sorry about that, but please be aware that it can take up to 20 seconds for the fuel to start flowing once you lift the nozzle. If you put it back in the cradle before it’s activated, then nothing will happen.”

Customer #2: “But I didn’t even touch anything! Why wasn’t the pump working? You need to put up a sign saying that your pump is out of order!”

Me: “I’m sorry. Are you saying you never actually placed the nozzle in your tank? You need to physically move the nozzle, or of course it won’t work.”

Customer #2: “Really? That’s a bit stupid; I don’t like it at all!”

Me: “This is how every filling station in the country operates, ma’am… I really don’t know what else to say?”

Customer #2: “Well, they don’t do it like this in Ireland, I can assure you! And I only have £10.” *indicates her daughter in the queue behind her* “She can pay the other half. There should be a sign!”

Related:
Feeling Fuel-ish, Part 2
Feeling Fuel-ish

Having An ‘Off’ Day

, | Wisconsin Dells, WI, USA | Working | July 4, 2016

(I start out at my job working night shift for about two weeks and love it. Then I get switched to day shift out of the blue, but it’s understandable because there is only one other day shift clerk. Last week, the manager randomly has me on schedule for a closing shift. There are light switches under the counter for the inside of the store and the outside, like the lights for the gas pumps so people can see. There is one switch that you are never supposed to turn off, but the note is between it and the one above it and since it has been so long since I worked night shift, I forget which one it is and I shut off the bottom one. My coworker (who has trained me) happens to be looking outside at our big light up sign and digital marquee and notices something I don’t.)

Coworker: “Um, did you turn off that switch we’re never supposed to turn off?”

Me: “I don’t know. I don’t think so, but I couldn’t remember which one the note is for because it’s directly in between. Why?”

Coworker: “Oh, no reason. Just turn it back on.”

Me: “What’s it for?”

Coworker: “Well, I’m not entirely sure because I haven’t turned that one off yet…” *turns it back on* “…but I think it’s the sign.”

Me: “What?!” *stands up in time to see sign turn back on* “Umm…”

Coworker: “I think it should be fine as long as no one noticed.”

(Thankfully, after a few seconds of gibberish, the sign went back to advertising just as it had before. But what coworker said was still on my mind, as she is known for making mistakes and has broken things no one thought was possible to break.)

Me: “I love how you said ‘I haven’t shut that one off YET,’ like ‘oh, I haven’t f***ed up in that way quite yet.’”

Coworker: *laughing* “Yeah, because I’ve been too busy finding other ways to f*** up and breaking other things.”

The Idiot Cycle

| Germany | Friendly | July 4, 2016

(The gas station we are at has four pumps which are built in a rectangle. While our parents are inside to pay, my brother and I stay in the car. In front of us stands a young man with his small car which had the tank trim on the left side, while he stands on the top right pump, meaning the pump is on his right side. He gets out, tries to pull the pump and realizes that the tube is too short. He shrugs and gets into his car. My brother and I are already watching with amusement.)

Me: *to my brother* “I bet he’ll start going in circles.”

Brother: “No way.”

(The young man starts his car and makes a beautiful u-turn to the opposite pump, gets out, and discovered that the tank doesn’t move by going in circles.)

Brother: “…”

(It took us a whole 10 minutes to gain enough composure to tell our parents why we were actually laughing.)

Doesn’t Even Have The Power To Refuse You Service

| Campbell, CA, USA | Right | June 27, 2016

(I am a cashier at a 24-hour gas station. I am working the graveyard shift. A large storm is coming through, and we have lost power. It’s about 2 am, and completely pitch black at the station. A car comes pulling in; a guy gets out, and tries to start pumping gas. He then approaches the booth.)

Customer #1: “Your gas pumps aren’t working.”

Me: “Sir, we have no power.”

Customer #1: “I need gas.”

Me: “I’m sorry, but we have no power.”

Customer #1: “Just turn the pump on.” *he then flicks his credit card into the drawer and walks off*

(Normally, we have a PA system to talk to customers. But we have no power. So I just sit there until the man comes back angry now.)

Customer #1: “I told you I need gas! I gave you my credit card! Turn on the pump.”

Me: “Sir, your card is in the tray. We have no power. We can’t pump gas. We can’t even turn on the lights. You need to go somewhere else.”

Customer #1: *saying this slow and angry* “I… NEED… GAS!”

Me: “Then you need to find a gas station that has power. I cannot pump gas without electricity.”

Customer #1: “If you won’t let me pump gas, you’ve lost my business. I’m going elsewhere.”

Me: “Have a nice evening, sir.”

(The customer gets in his car and screeches away. A couple hours later the power comes back on, so we are open. A completely different customer comes up to the window.)

Customer #2: “Hi, I’d like to get a fill up. Oh, and it looks like someone left their credit card in the drawer. I don’t want you to confuse it with mine.”

(I looked, and it was the first customer’s credit card. We held it for 48 hours but he never came back for it. I guess because he couldn’t see it because it was pitch black, he forgot about it.)

You Shall Not Pass(port)

| Madison, WI, USA | Working | June 16, 2016

(This was years ago so I don’t remember why, but for some reason I didn’t have my driver’s license for a few weeks so to buy things I was using my USA passport.)

Me: “Can I get a pack of cigarettes?”

Cashier: “Sure, can I see your ID?”

Me: “Yep!” *pulls out passport*

(The cashier stares at it confused. I point out where my birthdate is located.)

Cashier: “I can’t take this. Company policy.”

Me: “Are you kidding me? It’s a government issued ID. It’s got all the holograms and thingies and is totally valid. The expiration date is right here!”

Cashier: “It could be fake.”

Me: “I just got back from EGYPT using this!” *flipping through and showing off the stamp I got two weeks prior* “Do you think I’m James Bond?!”

Cashier: “We can’t accept it. Only driver’s licenses.”

(I called the company to complain and in fact they did not accept passports because “They could be fake.” I do not go there anymore. No other place had an issue with it.)

Page 15/67First...1314151617...Last
« Previous
Next »