Unfiltered Story #160152

, , , | | Unfiltered | August 18, 2019

(This happened to me in my days as a pump attendant. In the defence of the customer i did neglect to ask them a crucial piece of information before starting the pump. I was outside with my colleague chatting with them, it was nearly the end of my work day when a new Ford diesel super duty pulls up and asks for 20 dollars of diesel. Most people who ask for 20 dollars of fuel usually just hand me a 20 dollar bill so i decided to just pump it without asking, and this happened)
Me: OK so that’ll be $20
(Customer shoves a debit card at me, tells me the pin and his member number, and says he wants a receipt)
Me: (saying inside “oh crap”) oh…..OK, I’ll be back in a minute.
(I go inside and attempt to pay but I forgot the pin, so i go back out)
Me: Hi, sorry I seem to have gotten your pin wrong. What was it again?
Customer: buddy! Come on! You should have asked me how I was paying first! It’s (pin)!
(I go back inside, enter the pin info correctly but apparently got his member number wrong. I’m just finishing up and getting his receipt when he comes in)
Me: Oh! Hi! OK so I got it all done for you, here’s your receipt….
(He looks at me with a very condescending expression, points at my nametag, says my name out loud, just nods, turns around and walks out. This was the end of my shift so i went into the back to start changing out of my work gear, when my Co worker comes in)
Co worker: so that guy you helped just came back in screaming “where’s that (name) kid! He got my member number wrong! If i see him again I’m going to pin him against the wall!”
(After that moment i never failed to ask how the customer was paying before hand. I’ve had angry customers before but they’ve never threatened to physically harm me. Funny thing is i have a Co worker with the same name as me and he came back another day, saw his nametag, and started giving him a hard time!)

Unfiltered Story #160142

, , , | | Unfiltered | August 17, 2019

(I work at a furniture store that does automated telemarketing to past customers to inform them of upcoming sales events. Needless to say, the system isn’t perfect. One day i picked up this call)
Me: thank you for calling (store) this is (name) speaking.
Customer: hi this is (name) returning your call. I’m just letting you know that i just got called 5 times in 2 f*cking hours and i’m just calling to tell you to f*ck off. *click*
Me: *mouth agape, speechless*

Unfiltered Story #160140

, , | | Unfiltered | August 17, 2019

(At the gas station i used to work at we are required to clean windows whether we are asked to or not. I dealt with this almost every day)
Customer: WHAT THE F*CK!! DID I ASK YOU DO CLEAN MY WINDOWS!!??

Fifty Years And They’re Still Not Over It

, , , | | Legal | August 14, 2019

(I work at a small, privately-owned funeral home. While my main job title is embalmer, during less busy periods I also work in the office and often have to answer the phones. The funeral home opened in 1935 and was named after the original owner; the business has changed hands numerous times over the years, but the name has always stayed the same. This has resulted in some telemarketers requesting to speak to the original owner who, of course, has been dead for more than 50 years. Usually, we just tell them we aren’t interested, as the owner figures if they can’t bother to figure out who owns the business, then they mustn’t have anything of use for us. However, one day, after having already received several phone calls asking for [Original Owner], I decide to have a little fun.)

Telemarketer: “Good afternoon. This is [Telemarketer] from [Scam Company]. Could I please speak to [original owner]?”

Me: “I’m so sorry; you hadn’t heard? He passed away… in 1965.”

Telemarketer: “Oh…” *click*

(I figure the very least a scam company could do to make their act convincing is to update their records.)

More Than 3.6 Roentgens On The Crazometer

, , , , , | | Right | July 20, 2019

(A customer approaches me as I work the customer service desk.)

Customer: “Do you carry any more [Store Brand] yogurt in the package of twelve little cups?”

Me: “I don’t believe so, but we do have tubs of [Store Brand] yogurt, and plenty of other brands have yogurt in the little cups, as well.”

Customer: “No, I read the labels. That’s all sugar candy. But have you heard about Chernobyl?”

(The question is so out of left field it takes me a moment to realize he actually said it.)

Me: “Yes?”

Customer: “And you know that it was a huge nuclear meltdown in Russia?”

Me: “Yeah…”

Customer: “Well, while the US government was spreading propaganda about them killing their citizens, the Russian government did a top-secret study to find ways to reverse radiation sickness.”

(I’m screaming internally, trying to figure out what this guy’s game is.)

Me: “Okay…”

Customer: “And they found a probiotic bacteria in Bulgaria and they called it bulgaricus. Now, when they gave this to the people who were exposed, it was like the divine hand of God coming down from the heavens and healing them. Do you understand?”

Me: “Sure.”

Customer: “And bulgaricus is only found in certain brands of yogurt, and [Store Brand] was the only one I’ve found!”

(I’m still very much thrown by this customer’s passion about the healing powers of yogurt, but I’m thankful that the conversation has turned back towards relevance.)

Me: “Well, as I mentioned before, we do still carry [Store Brand] yogurt in the large tubs. Really the only difference is the serving size. There’s also [Other Large Brand], which is pretty famous for being probiotic yogurt.”

Customer: “No, I already checked them, and they just have acidolphus! Everything has acidolphus, but it’s not bulgaricus! And they’re all sugar-candy! It was just your brand in the small cups!”

(He’s starting to get agitated, and people in the line that’s formed behind him appear just as concerned as I am, so now I’m just trying to end this.)

Me: “Okay. Well, I can’t promise anything, but when I get a chance today I’ll ask my manager if any of our other locations still carry our yogurt in the smaller size. And if it’s still in our system, we might be able to order some in for you special.”

Customer: “All right, but if it’s not bulgaricus then it’s just sugar-candy and I won’t have it!”

(The customer left after that. I relayed the story to my manager afterward, who responded with an expression of confusion and fear to match my own. Still, we called the other locations and found a store that still carried that size, so hopefully, we’ll be able to make him their problem. But what’s been bugging ever since is whether this guy thought he would need to be able to cure radiation sickness in the near future, or if he needed to cure it right now?)

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