Change Your Change Tactics

| Bavaria, Germany | Working | October 3, 2016

(It’s late and supermarkets here in Bavaria have to be closed after 8:00 pm by law, so I have to stop at a gas station to run some errands. It’s only two things and I quickly calculate that they’ll cost me 11,99€. I prepare 22,00€ in a 20€ bill and 2€ in coins.)

Cashier: “That’ll be 11,99€.”

Me: “Sure, here you go.”

(I drop the 22€. I can see her punching in 20€ but don’t think much of it until I hear her getting coins out of the register.)

Me: “Oh, sorry. I actually gave you 22€. Maybe you’ve not seen the coins.”

Cashier: “Yeah, I saw. But it only costs 11,99€. The bill is enough.”

Me: “I know. I just dislike having too much coins in my wallet. This way you can just give me a 10€ bill.”

Cashier: “But you’ll only get 8,01€. Just look at the display of the register.”

Me: “Yeah, but that’s what the 2€ are for.”

(The cashier looks dumbfounded.)

Me: “Two plus eight are…? 10€.”

Cashier: “I’m not letting you scam me! Please take your change and leave!”

(She drops the 8,10€ on the counter and sternly looks at me. I, even though exceptionally bewildered, just take my coins and leave. The kicker? I’m pretty sure I saw that girl again some weeks later, heading into our local university!)

In Receipt Of Dumbness

| TX, USA | Right | September 25, 2016

(I am working late night at the fuel center. One customer pulls up to the pump and a girl — the customer’s daughter, I assume, who looks to be anywhere from 9 to 11 years old — comes to the window and hands me a ten dollar bill. I set the pump for ten dollars. The customer only pumps $9.54 and the same girl returns to the window.)

Me: *hands her 46 cents* “And that’s 46 cents back. Thank you. Have a good night!”

Girl: *slowly takes the change and stares at me*

Me: “Oh, I’m sorry did you need the receipt?”

Girl: “I gave you ten dollars?”

(Just to make sure I pull up the previous transactions and double check.)

Me: “Yes, dear. And she only pumped $9.54, so you get .46 back.”

(She fixes me with a skeptical look and rushes back to the car. I see the mother, the girl, and a younger girl outside the car and all three of them march up to the window.)

Woman: “I paid ten dollars!”

Me: “Yes, ma’am, but you only pumped $9.54, so you get back 46 cents as change.”

Woman: *getting irritated* “I paid ten dollars!”

Me: *sigh* “YES, and you pumped 9.54 and hung up the pump so you get change!”

Woman: “Why would I not get all ten?! I PAID ten!”

Me: “You HUNG up the PUMP after ONLY PUMPING $9.54. Would you like me to set it for .46 cents?”

(They turn to leave; I take a deep breath and turn the speaker volume all the way down.)

Woman: *to her daughters* “Come on, this b**** is dumb.”

(I finally lose my cool and crank the volume.)

Me: “EXCUSE ME, ma’am, but I do not appreciate being called that, or hearing that kind of language used in front of CHILDREN, no less.”

Woman: “What is your name!?”

Me: “[Full Name]! At least I can count!”

(I saved the receipt for that transaction and told both my supervisor, the service desk clerk, and the manager on duty what happened. I didn’t hear another word about it.)

What Plays Around Comes Around

| Clayton, NC, USA | Right | September 21, 2016

(I work as a cashier at a gas station. It is a small store and not very busy with only one register. Luckily, this is the most relaxed manager I’ve ever had; I am allowed to be my blunt self. After cashiering for several years, I am so sick of the little “jokes” that customers say and do. (Like, “Oh, no price tag. That means it’s free!” A customer is purchasing a pack of cigarettes and a candy bar. He looks to be in his 40s or 50s.)

Me: “That’ll be [Total].” *I reach to take the bill from his hand.*

Customer: *pulls the money back*

(I set both hands down on the counter and stare at him as he smiles, thinking this is a fun thing to do. He holds the money closer to me again and I hold my hand out for him to place it in.)

Me: “I work until 3:30, so I’ve got all day. It won’t bother me a bit if you don’t get your smokes and chocolate.”

Customer: “You don’t play around, do you?”

Me: “Nope. At least two people a day try that.”

Customer: “Fair enough.”

(He handed me the cash and I finished the sale. I guess we were close to his house or job because I started seeing him on my shift fairly frequently and he eventually became one of the customers I shared friendly banter with, so no hard feelings. The same stupid jokes all day every day gets really tiring, so please try to avoid them!)

A Customer Over Troubled Water

| Calgary, AB, Canada | Right | September 13, 2016

(The phone rings.)

Customer: “You f****** idiots broke my truck!”

Me: “I’m sorry?”

Customer: “DIDN’T YOU F****** HEAR ME? YOU. BROKE. MY. BRAND. NEW. TRUCK!”

Me: *remaining calm* “Can you please tell me what happened?”

Customer: “I was in on Saturday and filled with diesel. It started to make an awful noise and isn’t f****** running right. The mechanic said there is water in the diesel and now you have to f*****fix my f****** truck, you d*** c***!”

Me: “Well, I’m sorry, sir, but if we had water in our diesel, we would have had a lot more complaints that just yours. I will transfer you to my manager; please give me one moment.”

(I cut off the customer before he could say anything. My manager got the time he was in a few days before and all of his information. My manager hung up on him after a few death threats and more foul language. When we looked at the camera, the guy had put a whole jug of DEF into his gas tank, which is about 60% water and which YOU DO NOT MIX WITH FUEL. The police got a copy of the video along with his name and license plate. Oddly enough, we never had to deal with him again.)

Needs To Wash Out His Ears

| Tucson, AZ, USA | Friendly | September 5, 2016

(A couple things worth noting are that I am a twenty-something female, and while driving a nice-ish car, am by no means rich. I have just driven back from Phoenix and spent all my cash, some $200, on supplies so I can survive for the month. Thus, when I finally get to the gas station, I resort to using my card, because I really need the gas. This guy sees me with no cash, but expects to try to scam me anyway.)

Man: *walks over to my car with a squeegee*

Me: *shakes head no* “NO, THANK YOU!”

Man: *ignores me*

(I try a couple more times as he moves along the front of my car, but each time he ignores me. And each time, he makes that section of the window worse than it was before.)

Me: *tries one last time, sighs, and gives up*

Man: *finishes*

(At this point, I turn on my car and start to drive away, pretending it was just a good deed, but he taps on my car so I reluctantly roll down the window.)

Man: “Ma’am? I am trying to save up for a hotel room.” *looks expectantly*

Me: “I am sorry. I don’t have any cash.”

Man: *gives dirty look*

(I drove away, feeling a little bad, since he was at least trying to earn money rather than just beg for it. But maybe ask before you touch someone’s car next time? Because I am sure not paying for a service I didn’t agree to, and I might’ve actually gone to the ATM if you had EXPLAINED yourself before and not ignored me.)

Page 14/68First...1213141516...Last
« Previous
Next »