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They Can’t Worm Their Way Out Of This One

, , , , , , , | Working | November 21, 2017

(I am with my mum and some friends of the family at a restaurant. We have ordered our meals and they just arrived.)

Mum: “OH, MY GOD!”

(Everyone looks over to see some form of worm or larvae inside the duck she ordered.)

Mum: *not in an angry tone but more looking to help out* “Excuse me; there are some worms in my meal.”

(The waiter walks over and inspects the duck.)

Waiter: “I don’t see anything.”

Everyone At The Table: “What do you mean?”

Waiter: “I can take it back to have it inspected.”

Mum: “That would be great.”

(After a short wait the manager with the waiter come back.)

Manager: “We inspected the duck and found no worms.”

Mum: “We all saw it.”

(Everyone nods and agrees.)

Manager: “We can’t do anything; if you’d like a free meal or refund, we aren’t giving you one!”

(At this point the manager is yelling.)

Mum: “We told you to let you know that maybe your supplier has a problem, and that it should be checked up.”

Manager: “THAT COSTS MONEY!”

Mum: “We only want to help; we don’t want any refund or free meals.”

Manager: “WE AREN’T GOING TO LISTEN TO YOU. WE HAD THE DUCK CHECKED AND NO WORMS WERE THERE!”

Mum: “Are you seriously getting angry at us for making a suggestion to change suppliers?”

(We left and filed a complaint to health services.)

Oscar Mike Golf

, , , , , , | Working | November 20, 2017

I am doing some stock take at a high-end watch shop. Each watch has a long serial number on the back, a combination of letters and numbers. All the staff use the International Radio Alphabet (Alpha, Bravo, Charlie, etc.) to call out the serial numbers. The store manager comes from upstairs, needing a watch to transfer to another store — a fairly common occurrence.

He needs to note the serial number on our POS system, but elects to write the number down and fill it in later.

The number is called up to him as another sales staff packages up the watch in a pretty box.

Later, the manager is getting frustrated with the POS system not accepting the serial number.

He’s about to go berserk at the sales clerk that’s reading him the number, until I check, and the manager is trying to enter “Whiskey Romeo 3456” rather than “WR3456″ into the database.”

Hard To Accept The Hard Drive

, , , , | Working | November 20, 2017

(I work at a computer store in the repair section. I’ve just diagnosed a customer’s computer and called them to say what needs fixing.)

Me: “I found that the email program wasn’t loading due to a corrupt file caused by bad sectors on the drive. My recommendation is to replace the drive.”

Customer: “Can I have some time to think about it?”

(This is normal and usually means the customer is considering buying a new machine rather than repairing their old one. When they ring back:)

Me: “So, have you decided to go through with the repair?”

Customer: “My nephew just Googled the problem and it couldn’t be a faulty hard drive.”

(I was dumbstruck at this point. They were waiting for my response and I didn’t know what else to tell them. Apparently my answer, based on evidence and backed by 20 years experience, held less weight than an answer from a relative who spent five minutes on Google. I wanted to just tell them to fix it themselves, but then I would still have to charge the diagnosis fee. In the end, I did what any self-respecting worker would do: I handed the problem off to the other tech to deal with.)

MRI = Milk Restrictive Invention

, , , | Healthy | November 20, 2017

(It took my husband and me several years to conceive. I wasn’t overly impressed with my induced labour of 48 hours that resulted in emergency C-section, and I struggle with breastfeeding that can’t be resolved by any method. I am feeling pretty down about not being able to do anything unassisted and am not 100% happy about having to top up every meal with formula but I am determined to keep going with breastfeeding. I’ll admit this is probably out of stubbornness, but it means a lot to me. Meanwhile, I have to have an MRI that I had to reschedule while pregnant and when I make the appointment, I ask if it is safe while breastfeeding. I am assured it is and though I am dubious, I will admit that I don’t look into it further, assuming they know better than I do. The appointment comes up and I leave my six-week-old baby for the first time with my husband and drive myself (also for the first time since the operation) to the radiologist.)

Receptionist: “Yes?”

Me: “Hello, I have an appointment for an MRI. My name is [My Name].”

Receptionist: “Here.”

(She thrusts paperwork at me. I fill it out, listing my allergies and so on, and note that there’s a question asking if I might be pregnant or breastfeeding. I put a tick next to it and finish the form. Handing it back to the receptionist, I ask about the question. She says it’s fine and tells me to sit down. Since I am the last patient of the day, I am taken in before I have a chance to ask her more and I figure it’s better to ask the tech anyway. The radiologist technician glances briefly at my form and sprints off down the corridor with me struggling to keep up. He obviously wants to get out for the day because he’s saying all his introductory explanation spiel to me similar to the squirrel from Hoodwinked. When he comes up for air, I manage to talk.)

Me: “The form asked me if I am breastfeeding.”

Tech: *casually* “Yes, you can’t breastfeed.”

Me: *thinking over his poor choice of words*

Tech: “…are you breastfeeding?”

Me: “Yes, I am breastfeeding. I did ask about this when I booked the appointment. They said it’s fine.”

Tech: “We have to put the dye in you and it’s toxic so you can’t breastfeed for three days after the MRI.”

Me: “That doesn’t explain why they didn’t tell me this when I booked.”

Tech: *looks confused*

Me: “I asked reception today, too. She said it’s fine.”

Tech: “What would they know?”

Me: “Actually, I’d imagine they’d know who can and cannot come for an MRI since it’s their job to book and take appointments.”

Tech: “Oh, yeah, probably then. Well, I can’t answer for them but the dye is toxic. You can’t breastfeed for three days. So just don’t breastfeed and you’ll be all right.”

Me: “That’s okay. I will just reschedule.”

Tech: “Can’t you just stop for a few days?”

Me: *feeling pretty crappy* “I am sorry but I can’t just casually stop breastfeeding.”

Tech: “Just breastfeed more and store up milk for three days.”

Me: “…”

Tech: *cheerfully* “You know you can freeze it, right?”

Me: “It would take me at least a month to build up three days worth.”

Tech: “Okay, we’ll reschedule for a month. That will give you time.”

Me: “…”

Tech: *getting irritated* “Or, just go buy formula. It’s really not that bad.”

Me: “Of course formula isn’t bad, but that’s not the point. If I stop I might not be able to keep going at all.”

Tech: *getting angry* “Then go buy a pump and just throw it away for three days. But make sure you wash it properly because it’s toxic.”

(I am thinking this is not his business and I don’t want to talk about it, but also as I am now teetering on a cliff between furious and devastated, I go on.)

Me: “I need to physically feed her and I can’t just stop. Yes, I pump, but I need to do both. It’s not your business but I have been through too much to throw it away casually like you want me to. Forget the MRI. I am leaving.”

Tech: *cheerful as his workday has ended sooner than he expected* “No worries. We can book you in when you’re ready.”

Me: “Thanks, but I will go somewhere else, with properly trained staff who know what services they can and cannot provide and give proper information in an understanding way, when I am no longer breastfeeding.”

(I was temporarily impressed with my own ability to string more that three words together because I never stick up for myself and I was shaking like a leaf, and I made my way back down the maze-like corridors without getting lost. I also managed to get my referral back from the receptionist who talked to the tech in front of me about how I couldn’t get the MRI because I am breastfeeding, to which the receptionist asked “so when do you want to rebook?” and I responded “like h*** I will be,” before leaving and getting in my car. I cried in the car and they never knew it. For that, I was thankful.)


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Sweeter Than The Candy

, , , , , | Friendly | November 19, 2017

(It’s Halloween and I’ve just answered the door to find a young child, no more than four, dressed in white with blood splatters and with their face painted white. The child’s mum is dressed up with some scary makeup, and the dad has painted bones down his arm like a skeleton. Halloween has only become a celebration in recent years in Australia, so this is a pretty impressive effort.)

Me: *squatting down to the kid’s level* “Hey there! Aw, look at you!”

Kid: *with hand actions* “RAWR.”

Me: “Woah, scary!”

Kid: *looking really worried* “I’m not really scary!”

Me: “Oh, good! Would you like some candy?”

Kid: “Yes, please.”

Me: “You can take extra, too.”

Kid: “THANK YOU!”

(This little kid made my day! They were so cute!)