Oscar Mike Golf

, , , , , , | Working | November 20, 2017

I am doing some stock take at a high-end watch shop. Each watch has a long serial number on the back, a combination of letters and numbers. All the staff use the International Radio Alphabet (Alpha, Bravo, Charlie, etc.) to call out the serial numbers. The store manager comes from upstairs, needing a watch to transfer to another store — a fairly common occurrence.

He needs to note the serial number on our POS system, but elects to write the number down and fill it in later.

The number is called up to him as another sales staff packages up the watch in a pretty box.

Later, the manager is getting frustrated with the POS system not accepting the serial number.

He’s about to go berserk at the sales clerk that’s reading him the number, until I check, and the manager is trying to enter “Whiskey Romeo 3456” rather than “WR3456″ into the database.”

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