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As The Checkout Line Churns

, , , , , | Right | July 6, 2009

(I’m ringing up a customer and notice her last name is the same as mine. I have a very uncommon last name, so I made the mistake of mentioning this…)

Me: “Your last name is [Name]? Mine, too. Wonder if we’re related?” *chuckle*

Customer: *very serious* “What is your name?”

Me: “Oh, I was joking; we’re not related; almost all of my family lives up in New England.”

Customer: *more serious* “What is your name?”

Me: “Uhhh… I’m no–”

Customer: “Do you have a brother named [Brother]?”

Me: “Yes, actually…”

Customer: “Is your mother [Mom]?”

Me: “Uh, yeah…”

Customer: “And your father’s name is [Estranged Father]?”

Me: “Well, he’s my biological father, yes.”

Customer: *sticks out hand* “Nice to meet you. I’m your step-mother!”

(The entire line of about a dozen people behind her gasps, like they are watching a soap opera.)

Me: “Oh, God… Please don’t tell my father I work here.”

Customer: “You know why your father left your mother, right?”

Me: “Uh… no?”

Customer: “Because she cheated on him with [My Stepfather]!”

(The line behind her gasps again.)

Me: “Oh, okay…”

Customer: “You know, your father is very heartbroken about you. You’ve grown up to be such a beautiful young woman. You should call him and talk to him just so he can see how you’re doing.”

Me: “Actually, we don’t–”

Customer: “You and I need to go out for coffee sometime. I have a lot of stories to tell you.”

Me: “Okay, well–”

Customer: “I promise, I’m not an evil stepmother. Well, I’ll see you later, sweetie!” *bounces out the front door*

Me: *speechless*

Next customer: “Sweetie, are you okay?”

Me: *still speechless*

Next customer: “Why don’t you take a break? We don’t mind waiting.”

Entire line: “No! Go take a break!”

Me: *to Boss* “Hey, I’m taking a break. I’ll be back in–”

Boss: “For God’s sake, go home! I’ll see you on Monday.”

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No Pranks, Just Thanks

, , , , | Right | May 18, 2010

(I am shelving DVDs in a library when a man comes in with a boy who appears to be autistic. The boy sees a movie about Thanksgiving.)

Boy: “Thanksgiving! I love Thanksgiving! I’m thankful… I’m thankful for… I’m thankful for my friends at school!”

Caretaker: “You’re thankful for your friends at school?”

Boy: “Yeah! Yeah, and… and… what are you thankful for? Are you thankful for your friends?”

Caretaker: *no response*

Boy: “Are you thankful for me?”

Caretaker: “I’m thankful for you, kid. I’m more thankful for you than all my friends in the world.”

Boy: *smiles*


This story is part of our Thanksgiving roundup!

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Read the Thanksgiving roundup!


This story is part of our Autism roundup!

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Big Lies Are Better Than Small Ones

, , , | Right | August 4, 2008

(Often I enter the beer cooler with shorts, a t-shirt, and some rubber-hand work gloves on.)

Me: *walks out of the cooler*

Customer: “Are you f****** insane? It’s freezing in there.

Me: “I don’t mind it.”

Customer: “That’s bull-s***! You know it’s cold. Why would you lie to me?”

Me: “Excuse me? I’m pretty sure I know my own tolerance and I’m working so I get a bit warm, even in there.”

Customer:Warm!? In a cooler?! You’re a god-d*** liar! How can you be warm in there?!”

Me: “I’m Canadian, and ever since my igloo melted I only feel at home in there.”

Customer: “Oh, I didn’t know. I’m sorry for your loss.”

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We Need One Of These In Every Store

, , , | Right | December 20, 2007

Employee: *making out a rain check* “Okay, I’m just going to look on the computer and check if any other locations have this item.”

Nice Customer: “Okay, thanks.”

Angry Customer: “Stop f***ing socializing and do your g**d*** job!”

Employee: “Sir, please don’t be abusive. I’m just checking our other loc–”

Angry Customer: “I don’t care! DO YOUR JOB!”

(At this point, the angry customer moved toward the counter in a very threatening way. The customer behind HIM, a super-fit guy in a UFC jacket, stepped in. Mr. UFC grabbed the angry customer in a CHOKE HOLD and dragged him outside, followed quickly by management. The angry customer was banned from the store and Mr. UFC got a gift card.)

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Hell Hath No Fury Like A Pregnant Woman Scorned

, , , , | Right | September 10, 2009

(A man comes to my register with a mint chocolate candy bar.)

Me: “Anything else?”

Customer: “Can you break a $100 bill?”

Me: “Actually, I can’t. We just opened and I haven’t gone to the bank today.”

Customer: “Oh, no! Do you know anywhere I can get change? I need this candy right away!”

(At this point I notice his panicked look. Coupled with the fact that he’s buying the most unappetizing candy in the store, I jump to a conclusion.)

Me: “Sir, these aren’t for you, are they?”

Customer: “No.”

Me: “Did your pregnant wife send you out at eight in the morning to buy this candy?”

Customer: “Yes.”

Me: “For the love of God, man! Get these home to her before you’re in even more trouble! You can come back and pay me later!”

(The customer bolted out the door. He later came back, visibly calmer, and paid.)


This story is included in our Candy roundup!

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