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Laptop Flop, Part 7

| Right | November 22, 2013

(A customer walks in with a cheap supermarket-branded laptop. She insists it’s only a tiny problem, but it turns out to be a malware-ridden horror show with no anti-virus software installed at all. I spend over 30 minutes cleaning it up with the customer standing behind my back. I recommend installing an anti-virus package, which the customer refuses. She then picks up her machine, and tries to walk out.)

Me: “Excuse me, aren’t you forgetting something?”

Customer: “…Huh?”

Me: “The service fee is 45 euros.”

Customer: “Oh, come on! The computer was already expensive, and now this?!”

Me: “I guess we couldn’t go on for long if we worked for free.”

Customer: “But this is what you nerds do on your free time anyway!”


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Oh, Dear Me

, , , , | Right | January 22, 2021

My parents own a small bakery, and we hear stories about… shall we say… “interesting” customers all the time.

Customer: “Excuse me, what is venison?”

Mum: “It’s deer meat.”

Customer: “I don’t care how expensive it is; what is it?”

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Not My Cup Of Tea

| Working | August 12, 2015

Me: “Hi, can I get a small latte and a small cappuccino please to take away.”

Barista: “Yeah, sure.”

Me: “Oh, sorry, do you have small cups?”

Barista: “…Well, yeah.”

(He makes the coffee, but uses the medium cup.)

Me: “Sorry to be a pain but can you put it in a small cup please?”

Barista: “What? No, just take it.”

Me: “Look I don’t want to be a pain but, medium cups don’t fit in the cup holders in the car.”

Barista: “Well, I made it in a medium cup so…”

Me: “So… can I have a small cup, please? I don’t want to spill my hot coffee all over my lap.”

(Silence falls over the coffee shop; the customers are staring at the barista, who is just giving me a blank look of confusion.)

Me: “Fine, I’ll do it myself.”

(I manage to reach over the counter, just managing to reach a paper cup. I slowly pour the coffee into the smaller cup.)

Me: “I don’t think that was too much to ask, was it?!”

Barista: “Idiot.”

Next Customer: *loudly* “Can someone else serve me, please?”

(I saw that same “barista” cleaning tables but never behind the counter again.)

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On A Roll About The Roll

, , | Right | August 12, 2013

(My boyfriend and I are at our regular grocery store. We always get in this particular cashier’s line when she’s working because we connect on a “we both work with customers daily and it’s awful” level. The customer ahead of us is giving her a hard time.)

Customer: “This should only be $1.50!”

Cashier: “It’s ringing up as $2.00. You may have picked up the wrong item.”

Customer: “No! This is on special! It said it was on sale.”

Cashier: “Hold on, please; I’ll check with the bakery.”

(The customer pouts as the cashier calls on the phone nearby. We only hear her half of the conversation. She gives an item number and describes the item. She finishes the conversation and then speaks to the customer.)

Cashier: “There is a special on this item, but not in this packaging. This has six rolls in it; the one on sale has four. It’s not even a big difference; you’re paying 50 cents more for two more rolls.”

Customer: “That’s not right!”

Cashier: “I just called the bakery. I just checked. You can put this back and get the one on sale or you can get this one.”

Customer: “Okay. Okay, just this, okay, fine, fine, fine.”

(The cashier finishes with the customer. The customer walks away.)

My Boyfriend: *grins* “Just another day, huh?”

Cashier: “Seriously. Fifty cents for two more rolls. Oh, hey, look. She’s going over to customer service.”

(We all look over as she brings up her receipt and more or less yells at the representative. She points over to our cashier and we watch the representative get on a phone.)

Cashier: “Great, looks like she’ll be getting that discount. The manager always caves in to these people.”

(My boyfriend and I simultaneously groan.)

Me: “We know how that is.”

Cashier: “I have to stop myself from yelling at these people. I tell myself, I love my job! I really do. I really… really do. Really.”

This story is part of our I Love My Job roundup!

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Read the I Love My Job roundup!

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Can’t Hear You Over The Sound Of Your Ovaries, Part 9

, , , , , | Right | December 6, 2020

I work in a car and bike part store. I am female and all my coworkers are male. The manager and I are standing at the back of the store.

Customer: *To me* “Can you please tell me where the car bulbs are?”

Me: “Of course, sir. They’re just over there.”

Customer: “Thanks.”

He brings out a small tool and turns to show it to my manager.

Customer: “Mate, could you tell me what sort of fitting I would need for this part?”

My manager knows the answer but is unable to believe how blatant the guy is.

Manager: “Sorry, no idea. You’ll need to ask my colleague.” *Points at me*

This sort of thing happened all the time. Special shout-out to all my guy teammates who would always plead ignorance and send sexist customers back to me!

Can’t Hear You Over The Sound Of Your Ovaries, Part 8
Can’t Hear You Over The Sound Of Your Ovaries, Part 7
Can’t Hear You Over The Sound Of Your Ovaries, Part 6
Can’t Hear You Over The Sound Of Your Ovaries, Part 5
Can’t Hear You Over The Sound Of Your Ovaries, Part 4

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