Will Need Something A Bit Stronger

| Australia | Right | May 13, 2017

Customer: “Can you help me find a wine?”

Me: “Sure. What’s it called?”

Customer: “I’m not sure. I think it starts with a ‘B.'”

Me: “Okay, what sort of wine is it?”

Customer: “I’m not sure…”

Me: “What colour is it? Red, or white?”

Customer: “I don’t know.”

Me: *sighs* “I’ll check on the computer.”

This Complaint Leaves You Cold

| Australia | Right | April 20, 2017

Customer: “Why do you have it so bloody cold in that room?! It should be warmer for the customers!”

Me: “The fridge room?”

Customer: “YES! I don’t wanna freeze to death whilst getting a cold slab of beer!”

Me: “…”

Sexist In More Than Spirit

| Chicago, IL, USA | Right | February 23, 2017

(I’m the only girl under 40 who works at my location of a chain liquor store. I happen to be well-educated in many types of liquor including most varieties of whiskey. This is a typical interaction I have every day.)

Me: *to customer in the scotch aisle* “Can I help you find anything today, sir?”

Customer: “I’m fine, little lady.”

Me: “All right. Let me know if you have any questions!”

Customer: “Sure thing.”

(Two minutes later:)

Customer: *to male coworker* “Can you suggest a good single malt scotch?”

(Good to see sexism is still alive and well in the liquor industry.)

Presented With A Minor Problem

| Wellington, New Zealand | Right | February 22, 2017

(A woman walks up to the counter with two twelve-packs of Vodka Cruiser RTDs, one light orange (passion fruit flavour) and the other darker (exotic fruits flavour).)

Me: “Hi there, just those for today?”

Customer: “I actually only want one of them; my friend told me to get the orange Vodka Cruiser, but these are both orange. If it’s the wrong flavour can I come back and swap it for the other one?”

Me: “I’m sorry but our return and exchange policy only covers faulty products.”

Customer: “But she’s, like, only just outside. Can I buy this one and if it’s the wrong one come straight back in and swap it for the other one?”

Me: “No, our exchange policy does not cover that. If your friend is just outside, she can come in and decide on the flavour herself.”

Customer: “Well, she’s 15, so she can’t buy booze.”

Me: “Is she your daughter?”

Customer: “No! Do I look old enough to have a 15-year-old daughter?”

Me: “If that is the case, I cannot sell you any alcohol.”

Customer: “Why not?! I’m 25. See, here is my I.D.”

Me: “You have just told me you will be supplying the alcohol to a minor. I cannot sell you any alcohol.”

Customer: “Well, can I buy this for myself, then?”

Me: “No, because I know you will be supplying it to a minor.”

Customer: “Don’t be such a b****; I’m allowed to buy booze!”

Me: “Not for minors you aren’t. I cannot sell you any alcohol, and I must ask you to leave.”

(Customer walked out of store yelling abuse and profanity.)

New Year, Old Problems

| VI, USA | Working | January 1, 2017

(I am 26 but look decidedly younger. It is New Year’s. A group of rather young girls is already in the store when I arrive and are wandering around giggling and grabbing bottles off the shelves with a much older looking man following. I grab what I want and head to the front. The girls make it to the register before me but leave it to the older man to buy the drinks.)

Cashier: “Are you purchasing these drinks for those girls out there?” *she points to the girls who are heading out into the parking lot*

Older Male: “No, ma’am. This is for me.” *he says it with a straight face with a arm full of flavored vodkas and mixers*

Cashier: “Fine, then…” *she begrudgingly checks him out*

Older Male: “Thank you, ma’am.” *he takes it all and leaves as the girls begin jumping and squealing loudly in the parking lot*

Cashier: *turning, seeing me, and immediately scowling* “So, where is the older guy who is supposed to ‘not’ be purchasing that for you?”

Me: “No one? I am purchasing this for me and my boyfriend.” *I place my purchases on the counter and pull out my ID*

Cashier: *sarcastically* “Oh, joy. Let’s see what fake ID I get to confiscate this time!”

Me: *handing over ID* “It’s a perfectly legal license. If you damage or confiscate it that is stealing and I will have to notify police.”

Cashier: *waving the scan gun* “As soon as I scan this it will prove it’s fake and I will be calling the cops on you!”

(By now several other patrons are shifting uncomfortably behind me.)

Me: “Go right ahead, then.”

(The cashier scans my ID with a smug smirk on her face, only to stare dumbfounded as it indicates that I am of age and to continue with the transaction.)

Cashier: “This has to be a fake!”

Me: “It obviously isn’t. I just turned 26 last week; I’ve been able to legally drink for 5 years now.”

(The cashier looks at my ID again and turns bright red before handing it back over and finishing the transaction.)

Me: “Thank you. I get accused of it all the time so you aren’t the first to make that mistake.”

(She glared at me as I left!)

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