Me: “Sir, would you like to use any coupons today?”

Customer: “Yes, I’ve been saving them. Here you go!”

(He hands me a coupon that had expired five years previously.)

Me: “Sir, your coupon is expired.”

Customer: “WHAT?! What do you mean it’s expired? You f***ing b****, you’re just trying to steal my f***ing money! You’re trying to rob me! You and this f***ing company are trying to steal my f***ing money!”

(The customer attempts to climb over the counter and attack me. Thankfully, my manager intercepts him.)

Manager: “Sir, I need you to come with me.”

(My manager hauls the customer off counter by the back of his collar and drags him outside. Ten minutes pass, and he comes back in hauling a very disheveled customer by the shirt.)

Customer: “Your manager told me that I need to apologize to you. I’m sorry for yelling.”

Manager: “Now, apologize for cursing at her.”

Customer: “I’m sorry for cursing at you.”

Manager: “Now, what’s our policy on expired coupons?”

Customer: “You don’t accept them.”

Manager: *to me* “Is he forgiven, or would you like to have him arrested?”

Me: “No, it’s okay. ”

Manager: *to customer* “Now get out, and don’t come back.” *throws customer out*

This story is part of the Awesome Manager roundup!

Read the next Awesome Manager roundup story!

Read the Awesome Manager roundup!

(I live in the Bible Belt of America, where homophobia is the norm. I’m a gay man and was outed by a previous coworker, so now I deal with two or three bigots per week. This takes place on an early Sunday morning.)

Me: “Hello. Did you find everything today?”

Customer #1: *a bigot who frequents my lane just to insult me* “Everything except a good, god-fearing cashier!”

Me: *scanning items and not paying attention* “Your total is $48.50, sir. Would you like to pay cash or credit?”

Customer #1: “You’re going to Hell, you know! You and all your god-d***ed f****ts! Pick up a Bible and learn how to be a Christian!”

(He then throws his credit card at me. I check him out while enduring his verbal abuse, as usual. Finally, he’s gone to bag his groceries while the next customer comes up. He’s an elderly man, around 60, wearing a sweater and a large prominent cross. I fear the worst but he hands me a gift card.)

Customer #2: “Bless you, son. I’d like you to have this to make up for those of us who are less than their best.”

([Customer #1] has heard [Customer #2] and starts yelling.)

Customer #1: “You’re going to Hell for supporting this f**! Learn how to be a good Christian!”

([Customer #2] removes his sweater to reveals he’s a priest. [Customer #1]’s eyes widen in shock.)

Customer #2: “Well, if I’m going to Hell I don’t believe there’s much hope for any of us now, is there?”

(He was the new pastor for the church and one of his first sermons was on spreading love instead of hate. I thank you, good sir, for reminding me what a real Christian is like.)

Did you find this story using our Harvey Milk Day roundup?

Click here to get back to it!

Click here to see the next story!

Customer: “I just locked my key in my car in front of the shop.”

Me: *I pick up some stuff* “Not a problem. I’ll pop it open for $5.00.”

Customer: “What are you going to do with that stuff?”

Me: “Open your car.”

Customer: “It’s a brand new Mercedes. I just drove it here from the dealer. You can’t touch it!”

Me: “Then how do I open it?”

Customer: “That’s your problem.”

Me: “Actually, it’s not; I didn’t lock the key in your car.”

Customer: “You have to open it.”

Me: “Watch me not open it.”

Customer: “Okay, then, but if you make any scratch or mark at all then you will have to pay Mercedes to repaint the whole car. That will cost thousands.”

Me: “So, if I’m successful I get $5.00, but if I make the smallest error it will cost me thousands of dollars?”

Customer: “Yes.”

Me: “Your car might just be there forever.”

This story is part of our celebration of Not Always Right publishing over 100,000 stories!

This story is included in the roundup of absolute classic stories to toast this achievement!

<< Previous Story  |  Roundup  |  Next Story >>

Save

(I’m with my wife at a well-known fast food place, and they employ a young man with special needs who we both know and are very friendly with. An angry customer accosts him at the register.)

Customer: “S***, they’re taking so f****** long with my food!”

Employee: “Just a sec, sir…”

Customer: “You’d better!”

(Not three minutes later, the employee comes with the customer’s food.)

Employee: “Here you go, sir.”

Customer: “Where’s the f****** ranch?”

Employee: “Right away, sir!”

Customer: “No, forget it! You’ll probably slobber all over it!”

Wife: “Excuse me, sir, but this young man is doing his job. He’s not doing anything to hurt you, so how about you shut the f*** up!”

Customer: “F*** you, fat a**!”

Employee: “She’s a nice lady! There’s a baby inside her, and she’s not fat!”

Customer: “F*** you!” *storms out, upsetting some chairs*

Wife: *to the employee* “People are so mean to you, honey. I’m so sorry, I can’t believe he said that to you, that a**hole!”

Employee: *grinning* “Don’t worry about it, Jesus and my mama still love me!” *walks away, the happiest man on earth*

This story is part of our celebration of Not Always Right publishing over 100,000 stories!

This story is included in the roundup of absolute classic stories to toast this achievement!

<< Previous Story  |  Roundup  |  Next Story >>

I was racing between things one day and stopped at [Fast Food Place] on my way to my next stop, hitting the drive-thru so I could eat on the way.

Me: “Can I please have a medium [combo]?”

Employee: “Do you want to make that a large?”

Me: “No, thanks.”

When I got to the window to pay, the price seemed high, which I thought was odd, but maybe I had just done the mental math on the taxes wrong or misremembered the price of the item. And then, the cashier didn’t hand me a receipt. Weird as well, but whatever.

When I got to the window to receive my food, it all clicked as they handed me a large. I politely declined as I really had zero interest in paying two dollars for a few more fries and soda. At that point, the manager appeared.

Manager: “We don’t do refunds here.”

That was when I realized what was going on. Having worked fast food before, I gathered that they were probably doing some sort of “upcharge” competition — ring up the most larges and you get a reward.

I was slightly flabbergasted, but the manager repeated that nope, there was no possibility of a refund.

Me: *Smiling politely* “That’s okay. I’ll call my bank on speaker to do a chargeback. I’ll need you to talk to them. Since it’s on speaker, you can just tell them you can’t do refunds.”

And then, I proceeded to sit at the window, calling my bank, during lunch hour at a very busy drive-thru.

It turned out they can do refunds, and they can do them so fast I didn’t even make it through the phone tree.

And yes, I did file a complaint with corporate.