Not IT’s Department

| Winnipeg, MB, Canada | Friendly | February 28, 2016

(I used to work in the IT department for a well-known grocery chain.)

Friend: “Oh, you work for [Grocery Store]?”

Me: “In the IT department, yes.”

Friend: “Then you can probably answer this question: Why are the grocery prices so high?”

Me: “…I have no idea.”

Friend: “But you work there!”

Me: “Yes, in IT. I write and test computer programs. I have nothing to do with setting the prices.”

Friend: “Oh. Well, how about this: I was in [Grocery Store] the other day, and the lights flickered. Did you have anything to do with that?”

(I laugh, thinking she’s joking. She’s not.)

Me: “No. I didn’t.”

Too Taxing For Them To Understand

| ON, Canada | Right | February 28, 2016

(About once a month, the grocery store I work at holds a sale event called “No Tax Day” where the store pays the taxes for the day. There’s no real way for our system to do this automatically. I work the U-Scan machines. At every machine, we have a large, bold sign telling customers to hit the help button when they’re finished scanning so the attendant can remove their taxes for them. Despite this, most customers do not. I try to catch as many as I can before the customer gets a chance to hit the payment button, and some sorts of payment I can cancel from my station to take off the taxes. The debit/credit machines, however, have to be cancelled from their pinpads.)

Customer: *hits the debit button and begins debit payment*

Me: *notices, rushes over, pulls out her card and puts it down, and hits the cancel button on the pinpad* “Ma’am, if you’ll give me just a moment, I can take off your taxes for you before you pay.” *taps the sign*

(I rushed back to my station, which only took a moment. By the time I got there, she’d already begun her debit transaction again.)

That’s Not One Smart Apple

| London, England, UK | Working | February 27, 2016

(I am quite up to speed on technology, but find it quite awkward when paying for groceries using my phone or watch. I have gone to the grocery store, but realize that I have forgotten my wallet. I get to the checkout.)

Me: “Hi, I’ve forgotten my wallet. Do you have Apple Pay?”

Employee: “Sure!”

(The employee went away, which I thought was quite odd, and came back and handed me something.)

Employee: “Here’s your apple pie!”

Zodiac Whack

| Rockville, MD, USA | Right | February 23, 2016

(I work in a market that tends to draw some crazies. This particular incident actually happened to a coworker who was bagging groceries)

Customer: “Can you please provide me with a different bagger? I get the feeling that you’re a Gemini and I just can’t have that type of energy around me right now.”

Making Sweeping Statements

| Vancouver, BC, Canada | Working | February 22, 2016

(I overhear this exchange between my third assistant manager and a coworker. My first assistant manager, a woman, is not well liked by most of the staff.)

Coworker: “Do you know where the brooms went? We had three up front and now I can’t find any.”

Third Assistant Manager: “I think [First Assistant Manager] has been riding them home every night.”

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