Faith In Humanity, In A Box

| AK, USA | Working | January 1, 2016

(The store I work at has a deli that is offering boxed Thanksgiving dinners and party platters made to order. I am alone for the holiday and see if there are smaller, personal-sized meals, and am told there are none.)

Deli Manager: “You know, we’re still doing the employee dinner in the break room. You can make yourself a plate and take it home!”

Me: “I guess that’s true. Thanks anyway!”

(The next day, I come in to work and find the deli manager looking around, a pink paper in her hands. She spots me and approaches.)

Deli Manager: “Hey, uh, sorry, but I just found out we’re not doing the employee dinner this year after all…”

Me: “Aw, that’s a shame… I was really looking forward to—”

Deli Manager: *handing me the paper, which turns out to be an order receipt* “So I took the liberty of ordering you a boxed dinner, on me.”

Me: “Wait. Wait, are you serious?!”

Deli Manager: *smiling* “We’ll have it ready for pick-up the day before Thanksgiving. Happy holidays!”

(According to the receipt, not ONLY did she buy me one of the family-sized boxed dinners, but she also bought me two party platters, a drink, and a bag of chips. She bought me so much food so I would have plenty of leftovers later, since I was low on savings that month!)

The Stupid Just Radiates Off Of Him

| Kamloops, BC, Canada | Right | December 31, 2015

(I am an 18-year-old student working at a local grocery store chain, normally as a cashier but occasionally I’m put in the meat & seafood department to clean up at the end of the day. This happens to be one of those days. The phone rings, and I pick it up.)

Me: “Hello, thank you for calling [Store]’s meat and seafood department. This is [My Name] speaking. How may I help you?”

Customer: “Yeah, uh, where do you get your tuna from?”

Me: “It’s fished off the coast of BC, close to Vancouver.”

Customer: “Yeah, well I’m calling because my wife saw something on Facebook that said that the tuna there is full of radiation.”

Me: “Excuse me?”

Customer: “There was a post on Facebook that said your tuna was irradiated.”

(I’m trying as hard as I can not to laugh.)

Me: “I can assure you, there is no radiation poisoning in our tuna.”

Customer: “I don’t know. The post was really detailed.”

Me: “Well, I wouldn’t believe everything I read on Facebook, but I can get a manager for you if that helps.”

(I go and get my manager, who laughs as soon as he hears the situation. He talks to the customer for a bit, eventually coming to a conclusion.)

Manager: “Radiation, oh man. People believe this s***?”

Helpless Against His Helpfulness, Part 2

| Denver, CO, USA | Working | December 30, 2015

(I am checking out in the self-checkout with my three teenage boys. One of them is scanning items while I put my discount code on the PIN pad. The screen freezes. I call the attendant.)

Me: “Excuse me, sir, the screen is frozen.”

(The attendant doesn’t reply or even look up from his screen. I assume he hasn’t heard me.)

Me: “Sir?”

(The attendant sighs heavily and makes his way over to my terminal.)

Attendant: “His hand is on the scale. That’s why it’s frozen.”

(My teen yanks his hand back like he’s touched a stove.)

Attendant: “See? Here is where it gave you the discount.”

Me: “It rang up three bags of bagels. I only purchased two.”

Attendant: *interrupting* “See? It rang up $2.99 and then it took off 50 cents. That little dash means subtraction.”

Me: “I see three lines marked $2.99.” *points to screen* “$2.99, $2.99, $2.99.”

Attendant: “Fine. I will void the items.” *voids two items, scans two items* “There. Now you got your discount.”

Me: “It rang up three bagels. I bought two bagels.”

Attendant: “It deleted the $2.99, but it had to add back in the 50 cents because it subtracted it up here.”

Me: “Okay. Thanks for your help.”

(I realized that I would pay $3 just to stop having to deal with his “help.”)

Returner Burner

, | USA | Right | December 26, 2015

(A customer walks up with some essential oils.)

Customer: “I have to return this; it’s been tampered with. You shouldn’t put this back on the shelf.”

Me: “Okay, would you like to just return it or would you like to exchange it?”

Customer: “I would like to exchange it.”

Me: “No problem! Just grab what you need and I’ll swap them for you!”

Customer: “NO. You need to grab it for me! I’ve had a very long day and I’m too tired for this!”

Me: “…Uh.”

(I remember that my coworker is behind the wall that we sort our returns, so I could leave to go grab it but if she wasn’t there then I wouldn’t have been able to.)

Me: “Sure…” *to coworker* “Hey [Coworker], I have to go grab something for a customer. I’ll be back in a second.”

(I run to go grab it and I’m quite perplexed by his attitude with me. Fortunately, one of my coworkers in that department helps me find it so I get back right away. I process his exchange.)

Customer: “Now, you better not put that one back on the shelf!”

Me: “Yep, and I double-checked to make sure that one wasn’t tampered with for you.”

Customer: “Thank you!” *leaves*

(One of my coworkers comes up to me.)

Coworker: “You should have just pretended like I wasn’t there. That’s what I would have done.”

Me: “I guess; I just didn’t want to make it more troublesome than he was making it out to be.”

Coworker: “I would have made it so awful for them. When people treat me like that, I purposely will make sure that the return will take much longer than it usually does. Such as, restarting the transaction over a few times.”

Me: “…I think, I’d rather just get them out of here as fast as possible so I don’t have to deal with them any longer.”

Coworker: “I’d rather stare them down and make them uncomfortable. I even do an overly happy/obnoxious voice just to make them mad.”

Kindness In Bloom

| USA | Right | December 25, 2015

(I am standing behind a little old lady in line while holding a bouquet of tulips. In front of the old lady is a mother with her child and the mother seems to be having trouble. I haven’t really been paying attention to it.)

Old Lady: “Those tulips are very pretty. May I ask who they are for?”

Me: “They are for my mother. Her favorite flowers are tulips. Today is my parents’ anniversary and my dad couldn’t get off work today.”

Old Lady: “That is so sweet of you. Since you only have those flowers and I have a ton of groceries, how about you get in front of me so you can go surprise your mother faster.”

Me: “Thank you so much.”

(I was really happy I got to leave earlier and I smile at the old lady. Then I realize what’s going on with the lady in front of me: her card isn’t working and she has about $300 worth of groceries bagged. She’s crying and yelling loudly at the cashier.)

Lady: “I just got this card and they told me it would work; I really need these groceries today!”

Cashier: “I am sorry; is there something else you can pay with?”

Lady: “No, not at the moment! I’ll just leave.” *starts to grab her purse when the little old lady behind me walks in front of me*

Old Lady: “How much was everything she is wanting?”

Cashier: “It’s about $300.”

Old Lady: *looks at the lady who is crying* “Just think of this as an extremely early Christmas present.”

(The old lady then swipes her card and pays for the lady’s groceries. The lady breaks down in tears.)

Lady: “I’m so sorry for all of this. Is there anything I can do for you? I’m so sorry. I just got off of work and I’m pregnant and times are not being so good to me.”

Old Lady: *smiles at her* “The only thing I ask of is that you smile and know things will work out eventually.”

(I then broke down crying. As I was leaving I handed the old lady a tulip from the bouquet I had bought and smiled at her.)

Old Lady: “Thank you very much, dear.”

Me: “I wanted to thank you for being the kind soul that you are.”

Old Lady: “You are a very kind person; don’t ever lose that.”

Me:You are the kind person. Would you like any help with your groceries?”

Old Lady: “Um, yes, please; I don’t think I could manage by myself very well.”

(I helped her with her groceries and went home. I gave my mom her tulips and told her the story, and we both started crying.)

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