Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

Not Delivering On Delivery. Not Even A Little.

, , , , | Working | June 21, 2022

I’ve had a long day at work and don’t feel like cooking, so I order some takeaway using a well-known app. After a certain time, I get a call from the delivery driver.

Driver: “Hi, I’m at [Location]. I need you to come out to me.”

Me: “But that’s over a mile away. My address is [address].”

Driver: “I know, but I don’t want to walk through the park. There are some teenagers playing football there.”

Me: “You don’t need to walk through the park. There’s a road round the outside. You can drive.”

Driver: “Well, I’m parked now, so just get down here!”

Me: “No. You’re being paid to deliver to the door. Now phone me back when you’re here!”

I ring off so he can’t respond. Shortly afterward, the app informs me that he’s marked my food as delivered. I inform the company that it has not been. They apologise and refund me. Not long afterward, I get an angry call from the driver.

Driver: “Oh, thanks a bunch. Now they’ve fired me!”

Me: “You should have done your job, then!”

Close Your Mouth, Open Your Ears

, , , , , , | Working | June 21, 2022

My late brother related this story to me many years ago. It was the mid-1980s, and all his children were still in school. He’d always wanted to get a set of that well-known encyclopedia and figured this would be a good time, since his kids would also make great use of them.

He contacted the company and they sent over a salesman. My brother was interested in buying the whole set all at once, as opposed to one or two volumes a month. He also was not interested in any kind of financing. He had some friends that had told him more or less what to expect and that he would save a decent amount of money by purchasing the entire set all at once. They warned him that the salesman would probably try to hide the true price behind all kinds of financing tricks and whatnot. He had at least a ballpark cost in mind, and he was prepared for any tactic the salesman would try to pull on him.

The salesman showed up and had brought a complete, brand-new set with him. He spent about twenty minutes showing all the features to my brother, his wife, and the kids. He also mentioned that this edition was the newest version that had just come out in the past couple of months, so my brother would be getting the newest version available, and that the next version would not be released for several years.

After the salesman completed his spiel, my brother asked him this simple question:

Brother: “Okay, I really like this encyclopedia and would like to get the whole set from you tonight. What is the price to buy the entire set from you right now?”

Salesman: “Well, we have payment plans starting at only $20.00 a month and—”

My brother interrupted him.

Brother: “I asked you for the price for the whole set, no financing or payment plans.”

Salesman: “Well, we have plans where you can buy just one volume per month—”

My brother interrupted again.

Brother: “That’s not what I asked you. How much is it to buy the whole set?”

Salesman: “We can do another type of plan, where you can purchase either two, three, or four volumes per month, and you’d pay around $20.00 a month, per volume, so you’d get the complete set much faster, with the payments then spread out over—”

My brother interrupted yet again, now really aggravated.

Brother: “What part of ‘What is the price of the entire set?’ do you not understand?”

Salesman: “Well, we have several payment plans that fit any budget.”

Brother: “Hold it right there. You are not listening to me. The next words out of your mouth will be the full price for the whole set, or you’ll be leaving my house.”

Salesman: “Well, it depends on several factors—”

My brother stood up with daggers shooting out of his eyes.

Brother: “Enough! Get out of my house right now!”

Salesman: “But Mr. [Brother], I haven’t finished explaining all your options and benefits.”

My brother led him to his front door.

Brother: “Oh, yes, you are done here. I told you the next words out of your mouth were to be the final, full price for the entire set, or you were leaving my house. You ignored my request, ignored every question I asked you about the final price, and were very evasive every time I asked about it. You are leaving my house, right now.”

At this point, my brother all but shoved the salesman out the front door and slammed the door behind him. He was so aggravated that he never bought the set nor even bothered to look into it ever again. 

The salesman lost an all but guaranteed sale, all because he wouldn’t listen. He was probably afraid that mentioning the full price would scare people away, but he lost a sale by not listening to a customer that was obviously prepared and willing to make a purchase on the spot.

People Have Been Fans Of Weirder Stuff

, , , , | Right Working | June 21, 2022

I work in a hardware store with a pretty strict uniform policy. The store’s logo is plastered all over my clothes. There are four logos on my polo shirt, three on my jacket, three on my trousers, and two on my lanyard, and today, I even happen to be wearing branded socks that were a silly little company Christmas gift last year. Besides this, the uniform has a very recognizable colour scheme that surely no one would wear of their own free choice. Despite this, I get asked this question all the time, and today, I guess my brain-to-mouth filter failed.

Customer: “Excuse me. Do you work here?”

Me: “No, I’m just a huge fan.”

I walked away. The customer stood in confused silence while her husband dissolved into hysterical laughter.

For the record, I did, of course, go back to help them, and thankfully, they both had a good sense of humour about it.

Why Wouldn’t They Be Sure?!

, , , , | Learning | June 21, 2022

My foster daughter does online school, but she has to go to the youth center to take her PSATs. We walk in a few minutes early and are greeted by the woman in charge.

Woman: “Good morning, girls. Are you both here to take your PSATs?”

Me: “She is. I’m in my thirties.”

Woman: “Are you sure?”

Me: “Yes.”

Not Even Doing The Least You Could Do

, , , , , , , | Working | June 20, 2022

Twenty-odd years ago, I was in line at a major fast food chain located in a large mall. Suddenly, the woman in front of me in line fell to the floor, unconscious. At the time, I was in university preparing to apply to medical school, and I had taken some first aid classes. I checked on the woman, who had quickly regained consciousness, but she was confused and trembling after the fall. I asked the employees to hand me a cup of water and to call mall security about the medical issue.

After using my first aid training to determine that the woman didn’t seem to be in immediate danger, I turned around to ask the counter employee for the cup of water.

Employee: “That will be $1.08 for the water.”

Me: “What? There’s a person having a medical issue here. Please just give it to me.”

Employee: “We can’t. You need to pay for the water before we give it to you.”

It should be noted that the law in New York State at the time said that restaurants must give tap water to diners for free upon request.

Me: “I’ll pay in a sec. Please just give me the water.”

Employee: “No, and you need to get her out of the way; she’s blocking the register.”

I looked around, and every employee in the store was scrupulously looking away, and every customer in the area was staring at them. Luckily, at that moment, a security guard I knew from the mall passed by and came to help. 

Me: “Thank God you finally came. I told them to call for security over ten minutes ago.”

Guard: “No one called for security. I was just on my normal rounds.”

Thankfully, he was able to radio for help, and a first aid team was there inside of two minutes to help the woman. She ended up fine; she had just passed out.

As soon as she was in good hands, I turned to the counter. The employee who had refused me water was standing there with a bored look on her face. The manager was behind her tapping his foot and looking annoyed. I had worked retail, and I knew to treat workers as people worthy of respect, but I admit to losing my cool and yelling a bit. 

Me: “What the h***? Not only did you not supply water — as required by law and common decency — but you didn’t even call for security? And then you’re mad at me because I wouldn’t singlehandedly move someone who may have been sick or hurt?”

Manager: “It’s not our problem. If you wanted water, you should have paid for it. If you wanted security, you should have called them.”

Me: “Well, now it is your problem.”

I snatched a sign off the wall with the phone number for the franchise ownership and walked out, with the manager yelling at me as I left. As soon as I could, I contacted the owner, the corporate complaint number, and mall management. I asked them if it was store or franchise policy to allow people to die at the counter and to defy state law. 

By the weekend, when I came to the mall for my retail shift, the manager was gone and much of the staff was replaced. I later heard that that had been the last straw in a number of complaints against the manager, including at least one where they refused to call security when a customer was being assaulted. I don’t think anyone who worked or shopped at that mall shed a tear for them losing their jobs.