Those Discounts Are Hiding
I find a TV in an electronics store that I think is a good deal. I find one of the employees.
Me: “I’m interested in getting this TV, please.”
Employee: *Surprised.* “Oh! Okay. Let me go check the back for you.”
I nod in agreement and wander around the TV section while I wait. And wait. And wait. After twenty minutes, I walk over to another employee in another section.
Me: “Excuse me, I’ve been waiting twenty minutes for one of your guys to bring a TV out for me.”
Other Employee: “Sorry about that. Let me go back and check.”
He goes back there, and I stand there waiting again. After five more minutes, both employees came back out.
Employee: “Oh, you’re still here!”
Me: *Confused.* “Where else would I be? I was waiting for you to bring out my TV.”
Employee: “It was going to take a while to get it down from the top shelf in the back, so I figured you wouldn’t wait that long and would leave.”
Me: “Why would I do that? I want this TV. I would have come back a little later if you’d have told me it would take a while.”
Employee: “Oh… really?”
Me: “Yes! Why didn’t you just come out and tell me?”
Employee: “After five minutes, I thought you’d be angry, so I just…” *Shrugs.*
Other Employee: “…He was hiding back there. Your TV is being brought out to you by someone else and should be here in another few minutes. [Employee] here is sorry and suffers from a bad case of being an idiot. I’ll knock another $50 off the price to make up for it.”
Me: “Thanks!”
I got my TV and my discount. If only I got discounts every time I dealt with idiots, the world would be a much cheaper place!
