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The More You Read The Worse It Gets, Part 2

, , , , , , | Right | March 9, 2022

I work for a gardening company that generally helps customers with checking on their orders, simple gardening questions, etc.

A customer joins the chat.

Me: “You are now chatting with [My Name]. How may I assist you?”

Customer: “What is an Easy Number?”

Me: “Oh, that is your account number. You may sometimes see it referred to as an Easy Number as it easily allows us to locate your information.”

Customer: “Where is my account number?”

Me: “I can look that up for you. Have you placed an order with us before?”

Customer: “Nope.”

Me: “Oh, well, that screen you are trying to log into right now is for customers to check the status of their previously placed orders.”

Customer: “Aw, okay. How do I pay for my order?”

Me: “Your credit card will be charged at the time your order is placed.”

Customer: “I don’t know how to do that.”

Me: “I’m sorry, could you explain what you don’t know how to do?”

Customer: “Charge my credit card.”

Me: “Oh, I apologize for the confusion. When you place your order, the system will automatically charge your card for you.”

Customer: “Okay. How do I create an account?”

Me: “When you submit your order, an account is automatically created for you.”

Customer: “I placed an order with your company yesterday.”

Me: “Oh, I apologize for misunderstanding earlier. I would be happy to look up your account number for you.”

Customer: “Actually, I don’t want you to do that. I have a doctor’s appointment. I’ll chat with you again later.”

The customer left the chat.

I went back and read the chat three times after they disconnected to make sure I understood that they blatantly said, “Nope,” when I asked if they placed an order with us before.

Related:
The More You Read, The Worse It Gets


This story is part of our More-You-Read-The-Worse-It-Gets roundup!

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The Helicopter-est Of Helicopter Parents

, , , , , , | Working | March 8, 2022

Many years ago, I started working with a woman who had an advanced degree in her field. I very much enjoyed working with her as she was smart, efficient, and very nice, and she would often talk about her family: a husband and two sons. She was a per diem employee, which meant that she gave the company the hours she was available to work and they scheduled her if she was needed.

Coworker: “Starting this fall, I won’t be working as much as I have been. [Son #1] is getting ready to go to college, and I’m enrolling in his classes so I can help him.”

This puzzled me a little, as she had never mentioned that he was intellectually challenged, but I was happy for her that she was able to do this for him. I am talking with my boss a few days later.

Me: “It’s too bad [Coworker] won’t be working with us as much. I really enjoy working with her.”

[Boss] is friends with [Coworker]’s husband.

Boss: “What are you talking about?”

Me: “Well, she’s taking herself off the schedule so she can go to school with [Son #1]. I didn’t even know he was intellectually challenged.”

My boss starts laughing uproariously.

Boss: “He’s not intellectually challenged; he’s a normal eighteen-year-old with an over-clinging mother!”

I don’t know what happened — if the college stepped in or her husband put his foot down — but she never ended up going to college (again!) with her son.

Fast forward to a few years later.

Coworker: “[Son #2] is going on a pilgrimage with our church; I’m very worried about him, but the pastor and the chaperones have all told me it’s perfectly safe.”

Me: “How old is he?”

Coworker: “He’s twenty, but he’s never traveled without me before.”

Really, never? 

A month later, [Coworker] came to work.

Me: “So, how was [Son #2]’s trip?”

Coworker: *Getting visibly angry* “They abandoned him! They didn’t wake him one morning and just left him and continued on with the trip. I had to fly all the way to [Country] to rescue him! I am never going back to that church, and I have stopped talking to all my friends who went on the trip. I can’t believe they would just leave a helpless child all alone in another country!”

Later on, I was talking to my boss.

Me: “So, what’s with [Son #2]’s trip? I can’t believe the church people would just abandon him.”

Boss: *Grinning from ear to ear* “They didn’t really ‘abandon’ him. He was going off at night with the other kids his age, drinking, and staying out very late. As a result, getting [Son #2] up every morning was a major event; he slept through multiple alarms, would fall back asleep after being awakened several times, and would take an hour or so to get ready to leave. The group ended up being late for every part of the tour and even missed some events altogether because of his lateness. They sat him down several times to talk to him about his lateness, and when nothing improved, they gave him a countdown. If he made them late three more times, they would leave him and let him make his own way to the sites. Every time after that, when he was late, they would remind him, ‘You have only two chances left,’ and, ‘This is your last chance,’ and the third time, they held to their word and left him.”

Me: “Well, I don’t know what they could have done, but it still seems harsh to abandon someone who’s never traveled alone before.”

Boss: “Nah, they left him clear, written instructions about what to do once he finally woke up, along with everyone’s cell number. He was supposed to go to see the guy in charge of the accommodations, who would arrange for prepaid transportation to where the group had traveled to, and once he got there, someone would meet him and take him to the group. Instead, he called [Coworker] crying about how he’d been left all by himself and didn’t know what to do.”

Several years later, this same woman was incensed that her husband would not let her go with her son and his new bride on their honeymoon!

What Did That Machine Ever Do To You?

, , , , | Working | March 7, 2022

Some years ago, I was a beginner tattoo artist, very happy to get a job in a shop. The boss was kind of moody and very passive-aggressive, but I managed to work with her and was okay with most of her fits.

One day, the coffee maker wouldn’t work, just like that; it happens with cheap material. My boss was clearly angry but didn’t yell. She just took the coffee maker and said:

Boss: “Okay, I’ll keep it in the closet, then. You will soon know why.”

I thought nothing about it because maybe it was for an art project or something.

Some months passed and I totally forgot the coffee maker.

One day, the boss was on the phone with one of her friends. I didn’t know what was going on but she was clearly pissed. She was shouting on the phone outside her shop, and I kind of thought that wasn’t great advertising for her, but I didn’t say a word.

She then came back into the shop, way too calm.

Boss: Now you’ll know why I kept the coffee machine.”

She took the coffee machine out of the closet with a HAMMER, put it on the floor of her shop, and SLAMMED IT with rage, screaming, shattering it into numerous small parts. It was a huge mess.

Then, she looked up at me.

Boss: *Very calmly* “THAT’S WHY.”

I was not so happy to work here after that.

Is This A Thing? I Don’t Think It’s A Thing.

, , , | Working | March 7, 2022

I managed to miss my lunch break as I was helping during a major machine breakdown. I grab my food and sit in the break room. It’s just me and a woman I don’t really know, sitting at opposite ends of the room.

As I’m eating, I grab my phone and start playing a game (on silent). Straight away, she pipes up.

Woman: “I’m actually sensitive to mobile phone radiation. Please don’t use your phone.”

Me: *Pauses* “I’m not actually online, so you should be fine.”

Woman: *Dramatically* “Your phone is giving me a migraine. Can I not just eat without being polluted, please?!”

Me: “Whoa, fine, whatever. I will switch on airplane mode.”

This at least shut her up, but she kept looking over and her agitation was making me feel uncomfortable. I ate quickly and got out of there.

I later got approached with a complaint. I firmly stated that if they wanted to discipline me for using my phone in my personal time, I would get the union involved. The complaint got squashed there and then.

The funny thing is that this woman her lunch later than everyone because “WiFi” and always sits in the same place, directly under the WiFi router.

Of course, phones use WiFi even when you not using them, and everyone around her has their phone in their pockets or bags the entire workday.

I’ve seen her at her desk before and she seems completely unaffected. Funny how seeing a phone several meters away is a massive problem, yet sitting next to one for eight hours is fine!

This Is Why Some People Find Dolls Creepy

, , , | Right | March 7, 2022

A customer comes to my register to purchase some dolls.

Customer: “Please don’t put them in a bag. It will suffocate them!”

Me: “Um, okay, ma’am.”

Customer: “I take them home and make birth certificates for them and give them names!”

She was very strange. Very.