I walk into the pharmacy to pick up my husband’s medication. Up until now, we’ve had pretty decent prescription coverage. When I arrive, there are three people there: a husband and wife and the wife’s elderly mother.

While our pharmacist is checking our insurance, we discover that my husband’s medication is no longer covered, which is a problem, as we don’t have the money to cover the full price this month. I start to worry and panic. By this point, the husband, wife, and mother have left the pharmacy already.

A few moments later, the pharmacy phone rings.

Me: “Go ahead and answer it while I figure out what I’m going to do.”

After she hangs up, she looks at me.

Pharmacist #1: “That was the woman that was here earlier with her husband and her mother. She’s offered to cover the rest of the cost of the medication you need.”

My heart soars and I tear up. I pay for what I can: $50 out of the original $110. 

I think that is the end of it and I am so grateful. After I get home, I text my other pharmacist and ask him to thank the wife for me profusely. About twenty minutes later, the pharmacist calls me back.

Pharmacist #2: “The woman called us back, and she insisted that we give you your money back. She insisted on paying completely for your medication.”

I cried in my living room. I told my husband what had just happened and he couldn’t believe it. 

We had never met these people before; they did this purely out of the goodness of their hearts. Wherever you and your family are, please know that my husband and I are eternally grateful for you. You really helped us out in a tight spot!

This story is part of our Feel Good roundup for October 2020!

Read the next Feel Good roundup story!

Read the Feel Good roundup for October 2020!

My husband, our toddler, my brother-in-law, and I are just leaving the hospital. We call a taxi, knowing the bus ride home will be too strenuous.

The driver of the taxi is altogether unpleasant. He rolls his eyes and shakes his head as he watches us install the child’s car seat, which should have been our first clue. As we are buckling in, I take a glance at the meter and am immediately confused. It reads $4.60 and then moves to $4.80 just as we leave the parking lot. I am not completely certain that is correct but resolve to check the base fare — which is posted on the outside of the taxi — when we get home.

As soon as we pull in, I know something is wrong. He “lets” me have twenty cents off of the fare that is read on the meter and just in general looks put out. As I leave the taxi, I indeed realize that the base fare is only supposed to be $3.20. He argues with me, saying they are allowed to run the meter while we’re installing the carseat. Uncertain, I decide I’ll just call the company. 

The supervisor is no better and speaks to me with a condescending attitude. 

Supervisor: “Oh, we’ve never had a complaint about him before and he’s been with us for years.”

Supervisor: “Oh, he has the right to start the rates if you’re taking too long.”

Supervisor: “I’ll talk to him about courtesy and letting people know about the fare.”

And so on.

Still suspicious, I went ahead and checked the laws. As it turns out, they’re not allowed to even start the meter until everyone is seated in the vehicle, which we clearly were not. Their head office will be getting an irate phone call on Monday morning.

Related:
Taxi Unfare

My husband, two sons aged thirteen and sixteen, and I are at a convenience store for treats and drinks. We’ve opened the single door and are all entering — me first, as the lady in the group — when a teenage male attempts to push his way out.

I stop and look at him, and he freezes and steps back to let us enter. I notice my sixteen-year-old slowly shaking his head side to side.

Me: *To my son* “What?”

Son: “That look — it even works on strangers!”

I guess you could say I’ve perfected the “Mom Look”!

Customer: “Hi. I don’t know how you people got my email address, but I want off the list right now!”

Me: “Okay, that’s no problem. What is your name or email address and I can remove you right away?”

Customer: “What?! I’m not giving you that! Every time I give out my personal information, this sort of stuff happens. I don’t want you to have my email!”

Me: “But, ma’am, if I don’t know your name or email address, how am I supposed to know which one to take off our email list?”

Customer: “Well, I don’t know! Don’t you have call display or something?!” *Hangs up*

Related:
Mind Reading Is Not One Of The Services We Offer, Part 2
Mind Reading Is Not One Of The Services We Offer

I’m in the Canadian military, and I’m doing some grocery shopping after the workday at a local grocery store. A customer approaches me with their grocery list in hand.

Customer: “Excuse me. Could you help me find a few things?”

Me: “I’m sorry, I can’t really help you. I’m not sure where most of the stuff in here is; I just go up and down each aisle until I find what I’m looking for.”

Customer: “Oh, but aren’t soldiers supposed to help anyone in need?”

Me: *Laughing* “I guess you’re right. All right, let me see your list.”

We ended up shopping together for the remainder of our time in the store and are now pretty good friends.