A Fresh Conclusion

, , , , | Right | October 24, 2020

A customer comes and orders a quarter-pounder. As such, he is asked to park. He angrily speeds off into a parking spot. A minute later, his food is ready. I am known for making angry customers happy, so I am sent out to bring him his food.

I also look quite young, which sometimes causes our customers to have a bit of sympathy when they see a young teen bringing out their food. Since this customer is old enough to be my grandfather, I use this to my advantage.

Coworker: “Be careful, [My Name]; he’s mean.”

I keep his words in mind as I head out, but I’m not too worried. When I reach his car, the following exchange happens.

Me: “Here you are, sir.” *Hands him his food* “What’s wrong? I heard you drove off earlier.”

Customer: “Well, I was mad because they always park me when I come here. So I drove off to spite them.”

After that, I can tell that he’s not normally like this and that he made a snap decision.

Me: “Aw. They only park you because your food is fresh and it takes a couple of minutes to cook. But you don’t hate me, do you?”

Customer: *Smiling gently* “No, I could never hate you, sweetheart.”

We never had any trouble from him after that, and he ended up being one of my favorite regulars.


This story is part of our Feel Good roundup for October 2020!

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