Kindness Isn’t The Best Medicine, But It Can Help You Buy It
I walk into the pharmacy to pick up my husband’s medication. Up until now, we’ve had pretty decent prescription coverage. When I arrive, there are three people there: a husband and wife and the wife’s elderly mother.
While our pharmacist is checking our insurance, we discover that my husband’s medication is no longer covered, which is a problem, as we don’t have the money to cover the full price this month. I start to worry and panic. By this point, the husband, wife, and mother have left the pharmacy already.
A few moments later, the pharmacy phone rings.
Me: “Go ahead and answer it while I figure out what I’m going to do.”
After she hangs up, she looks at me.
Pharmacist #1: “That was the woman that was here earlier with her husband and her mother. She’s offered to cover the rest of the cost of the medication you need.”
My heart soars and I tear up. I pay for what I can: $50 out of the original $110.
I think that is the end of it and I am so grateful. After I get home, I text my other pharmacist and ask him to thank the wife for me profusely. About twenty minutes later, the pharmacist calls me back.
Pharmacist #2: “The woman called us back, and she insisted that we give you your money back. She insisted on paying completely for your medication.”
I cried in my living room. I told my husband what had just happened and he couldn’t believe it.
We had never met these people before; they did this purely out of the goodness of their hearts. Wherever you and your family are, please know that my husband and I are eternally grateful for you. You really helped us out in a tight spot!
This story is part of our Feel Good roundup for October 2020!
Read the next Feel Good roundup story!
Read the Feel Good roundup for October 2020!
Question of the Week
Have you ever met a customer who thought the world revolved around them?