The Luck And Time Of The Irish

, , , , | Right | December 27, 2019

(I work in a popular watch and handbag store. We are just cleaning up the store, with five minutes left until close, when a middle-aged man saunters in.)

Me: “Hello, how are you doing this evening?”

Customer: “Not bad, not bad at all!”

(He walks over to the watch case.)

Customer: “So. I’m going to need some help finding a watch.”

Me: “Oh, okay, what type of watch were you looking for? Metal, leather, silicone…?”

Customer: “One that makes me look like an Irish Gangster!”

(I am totally thrown for a moment, and my coworkers all pause. I then carry on as best as I can, considering he then decides to break into Irish trivia, and then an Irish accent. He finally buys a watch, and then leaves.)

Manager: “Did he say he wanted a watch like an Irish Gangster?”

Me: “This has been a weird day.”

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Unfiltered Story #178414

, , , | Unfiltered | November 30, 2019

(I am working the returns till, an old man comes to do a return. He passes me the item and his receipt. It is the only item on the receipt and it was for 32$)

Me: Okay sir we will be refunding 32$ onto your mastercard today!
Him: but I paid 45$ for it.
(I double check)
Me: You purchased this item for 32$. (pointing it out on the receipt)
Him: But this item costs 45$.
Me: Yes normally it does cost 45$ but you purchased it while it was on sale and only paid 32$ for it, so we will refund you 32$.
Him: I paid 45$
Me: No sir you did not.
(He continues to argue with me)
Me: Let me go get my manager, he is right over there.
(He is suddenly all smiles.)
Him: Oh no it’s fine, just refund me 32$!

(I almost screamed)

On The Grammar Offensive  

, , , , , | Right | November 18, 2019

(I work in an outdoor clothing retail store that uses a hand-written chalkboard for our sidewalk sign. The sale has just changed this morning and, being in a rush to also change all the interior signs, and all the regular opening duties, I don’t go back to spell-check my sign. I normally have decent spelling so I’m not too worried about it. It gets busy right away and I am already trying to help five to six people when this older lady comes in — probably in her 70s — and just kind of stands near me while I am talking to another customer. I make eye contact and smile to acknowledge her and finish up with the customer I am helping.)

Me: “Do you need a hand with anything or have any questions?”

Older Lady: “Did you know your sign is spelled wrong?”

Me: *pauses* “Oh?”

Older Lady: “Yes, your sign is spelled wrong! The word ‘reduced’ is spelt with a C, not an S!”

Me: *already slightly annoyed because she is wasting my time when I have other customers who actually need my help* “Sorry about that. I will take a look and fix it when I have a moment.”

Older Lady: “You’d better fix it! It’s offensive to those of us who can actually spell!”

Me: *internally rolling my eyes* “Yes, I will fix it. Have a good day!”

(I turned away to help another customer before she could say anything else. She stomped out of the store probably thinking she had done her “good deed” for the day by saving us all from poor spelling. All I could think about while she was being so offended by our sign was how little she must know of what is going on in the world if an incorrectly spelled word is what she finds offensive. And next time? All it would take is a polite “Excuse me? Do you know your sign has a spelling error? Just letting you know,” versus practically throwing a tantrum in my store.)

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We’ll Have A Toast Upon Your Departure

, , , , , | Right | November 11, 2019

(I work at a diner. During the Saturday lunch rush, a customer in her 60s is wheeled in with her friend, though by her behaviour she acts more like a six-year-old. Right off the bat, I know she’s going to be trouble when I try to introduce myself and she just cuts me off by demanding coffee. The real trouble starts after I bring her meal. The second she sees her toast, she flips. She throws a tantrum about it being too toasted, so I assure her I’ll bring it back to the kitchen. Then, she throws a tantrum about it being too light, so I take it back again. Then, she complains about her meal getting cold because of all this, how this is the worst meal of her entire life, and how she’s never coming back here ever again. By the time she pays, I’m so sick of this woman, but I still try to be friendly.)

Me: “Have a nice day, ma’am.”

Customer: “I will.” *shoots me a smug look like she’s going to one-up me* “Once I’m out of here!”

Me: *with my best customer service smile on my face* “Me, too, ma’am. Me, too!”

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Now We Want Grilled Cheese Hash Browns

, , , , , | Right | October 20, 2019

(I am working as a server at an all-day grill.)

Customer: “Excuse me? What’s a grilled cheese sandwich?”

Me: *trying to remain in server mode* “It’s a sandwich… with cheese… which is grilled.” *unable to keep up the server routine* “Seriously, dude. It’s the most descriptive name a food has ever been given.”

(I later bring out the food.)

Customer: “Are these hashbrowns?”

Me: “Yes…?”

Customer: “They look like potatoes!”

Me: “Um… Sometimes things look like what they’re made out of?”

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