Mature Content Results In Immaturity

, , , , | Right | June 9, 2017

(I’m working on the till at a small supermarket when a woman walks up with her basket of shopping. I notice that she’s with a young boy, who can’t be older than about 11 and he’s browsing some shelves nearby. I’m ringing up her shopping, when I come to a gaming magazine which is currently running a feature on a popular war game. As I scan it, a warning pops up on my till, asking me to verify the customer’s age.)

Customer: “How much is that? If it’s too expensive, I won’t get it for him.” *she gestures to the young boy*

Me: “Well, it’s [price] but this magazine is only suitable for people over the age of 18 and as you’ve just told me you’re buying it for him, I can’t sell it to you.”

Customer: “What?! Well, it’s not for him.”

Me: “No, I’m sorry; you’ve just said that it’s for him. I really cannot sell you this.” *I put the magazine to one side*

Customer: “Well, that’s ridiculous. It’s for his older brother; he’s at home and he’s 18!”

Me: “You’ve told me that you’re buying this for a child, so our store will not sell this to you.”

(The customer huffs and argues a bit more, as I ring up the rest of her shopping. I read her the total.)

Customer: “So, you’re really not going to sell that to me?”

Me: “That’s right.”

Customer: “Well, I’m just going to have a terrible night with him now! He’s going to be a nightmare!”

(The boy comes over to the till and asks the woman if he can have his magazine.)

Customer: *to the boy* “No! This lady says that you can’t have it!”

Me: *to the customer* “Well, the reason that it’s not suitable for children is that the content of the magazine, just like [Game featured in the magazine] is extremely violent. That’s actually why they’ve put it in a plastic cover; because the images in the magazine are too graphic for children.”

(The customer blushes profusely and looks ashamed. She stays silent as she pays for her shopping.)

Customer: *as she’s picking up her bags* “Just… so… you know, I don’t let him play those horrible games. I’m not a bad mother!”

(She scurried out of the store with the child!)

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No ID, No Idea, Part 7

, , , , | Right | April 30, 2011

(A young man and two young women approach the lane with several bottles of wine. They are carded. The man is old enough to buy, but the girls aren’t.)

Me: “I’m sorry, but I can’t sell to you.”

Customer: “Why not? I’m over 21!”

Me: “But they’re not.”

Customer: “They’re not the ones buying. I am!”

Me: “Then why did you bring them in with you?”

Customer: “Because I didn’t know what kind they liked.”

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No ID, No Idea, Part 5

, , , , | Right | March 7, 2011

(A teenage customer is trying to buy a cell phone. He has an out-of-state ID that appears fake. It is brought to me to check it.)

Me: “We can’t accept this ID. It’s not valid.”

Customer: “Can you tell me what’s wrong with it compared to a real one, so I’ll know for next time?”

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Can’t Count On His Trust

, , , , | Right | December 22, 2010

(A group of four teens come in to see an R-rated movie. Two of the kids have ID revealing their age to be 17. The two girls have no ID. I am a manager and am called over to assist.)

Me: “What’s wrong here?”

Male Customer: “See, he and I have our IDs because I drove.” *points to girls* “They are 17. They just forgot their IDs.”

Me: “Well, you owe me $100.”

Customer: “What? No, I don’t.”

Me: “Oh, so you don’t take my word for it? You don’t trust me.”

Girl Customer: “Hey, we are 17. We know the rules. We just forgot our IDs.”

Me: “If you knew the rules, then why didn’t you bring your IDs? I can’t sell you tickets, but can I suggest a PG-13 movie?”

Male Customer: “Hey, wait. Why do I owe you $100?!”

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No ID, No Idea, Part 2

, , , | Right | December 9, 2010

Me: “Do you have an ID?”

(The girl hands me her ID. She’s 21. She walks in; the boy she’s with starts following her.)

Me: “Oh, do you have an ID with you?”

Boy: “Um…”

Me: “An ID?”

(He hands me his room key and smiles.)

Me: “This isn’t…”

Boy: “I know.” *walks sadly out*

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