On August 23, 2011, a magnitude 5.8 earthquake hit the US state of Virginia, and the shocks were felt all the way through Boston, Ohio, and North Carolina. Since we don’t normally get earthquakes, it caused quite a stir!
I was working in a shoe store, and we were filled with customers when the store started rocking and rolling. Shoe racks swayed like cobras in a snake charmer’s show. Shoes started falling off the racks and our top stock. The light fixtures were swinging like crazy. According to a coworker in the break room, the water in the cooler was crashing against the sides like the ocean during a hurricane.
My coworkers came bolting out onto the floor, and we immediately started moving everyone to the front of the store and then outside. Everyone was looking around, wide-eyed. Thankfully, none went into a screaming panic, and everyone was more than happy to take direction from an employee to move to safety — all except for a lone customer, who was still shopping.
The shaking finished before everyone got outside, but I now had to deal with this.
Me: “Ma’am, you need to head outside for a little bit.”
Right on cue, a shoe box gave up on teetering on the edge and tumbled to the floor. A single sneaker bounced and hit my ankle like an excitable chihuahua.
Customer: “Well, my goodness! What was that noise?”
Me: “Ma’am, I believe it was an earthquake.”
The lights were still swinging like wrecking balls, and it would just be my luck to die by overhead light because some idiot wanted to discuss rather than move. I had an internal debate about telling her I’d see her when her survival instincts finally kicked in, but I figured the bosses would be mad about me leaving someone unattended in a store with cash registers.
Customer: “Oh. Well, can you ring me up? I want to buy these shoes.”
Me: “Not right now. We need to move outside for a bit to make sure everything is safe.”
I managed to herd her out, much to her displeasure.
Thankfully, everything was fine. We only stayed outside for about five minutes. The power never even went out, there was no structural damage and no smell of gas, and only a surprisingly minor mess of fallen stuff to clean up in the aftermath.
For the record, closer to the epicenter, some buildings collapsed entirely, as our building codes on the East Coast don’t account for earthquakes the way that California does.
Of course, that lone customer was huffing and puffing the entire time. She muttered under her breath about how ridiculous it was that she couldn’t just buy her things. We finally let everyone back in, and that one customer kept up a line of muttered complaints until she bought her shoes.
The other guests? They all just stared at this woman the entire time, with several directly asking her if she was stupid. She refused to acknowledge their questions and left, still keeping up a stream of griping.
Natural disasters were just an inconvenience, I guess.