You’re A Vital Slice Of Keeping Delivery Drivers Safe, You Know
I deliver pizza on Saturday nights for an independent shop, and this is my last order of the night. The counter employees will sometimes mark a slip if the customer is paying cash and will need change for a large bill, but as it gets later, they’re less likely to do so, figuring I’ll have enough cash by then. And I do, but I always keep larger bills locked and hidden in my car, with ones and fives only in my pocket.
I get to the address and have to spend a few minutes figuring out which house it is, as it’s after dark and not a well-lit neighborhood. The customer has no porch light on and no house numbers on the side of her house, but I end up determining that it’s the house a few houses up from where I parked, and I climb up her very dilapidated steps and knock.
Customer: “Who is that? Who’s there?”
Me: “It’s [My Name] from [Pizza Place]. I have your order.”
I hear multiple locks being opened, and then she opens the door. She’s a middle-aged, bordering on elderly, woman.
Me: “Your total is $72 [and change].”
She gives me a $100 bill.
Customer: *Snarkily* “I told them I would need change; just give me $25 back.”
Well, lo and behold, I only have about $20 in my small bills, so I let her know I have to go back to my car for change. When I come back and give her the change, she starts going on a tangent.
Customer: “You need to be careful out there! I can’t believe they have a woman out delivering after dark. You could get robbed or attacked!”
And so on.
So… you placed this order late at night, expecting the driver to have a larger amount of cash on their person. You obviously have concerns for your own safety, but you seem okay with me potentially falling on your s***ty, steep steps since you didn’t bother turning the light on until you had to come to the door, and you don’t even have a number on your house. Then, you proceed to lecture me about safety.
But thank you, so much, for the 3% tip.