Unfiltered Story #185171

, , | Unfiltered | February 6, 2020

Customer: Hi I am looking for a cup, can you help me.
Me: Sure, we have heaps down here, let’s go take a look.
Customer: But I need a big one, so I never have to leave my computer, and nothing gay on it like football or Jim Bean.
Me: Um, we have these big travel ones? Probably the best you will find here.
(customer picks up a jug)
Customer; Look it has a little spout on it for my pepsi
(I practically facepalm)

Unfiltered Story #182237

, , | Unfiltered | January 10, 2020

(My husband and I are shopping for the weekly groceries, both dressed very casually. I’m pushing the trolley and trying to choose a cereal)
Customer: Hi, sorry to bother you, but do you work here?
Me: No, sorry.
Customer: Okay, can you tell me what aisle the washing powder is in?
Me: Um.. I’m sorry, I’m not sure.
Customer: How do you not know! You work here!
Me: No no, I said I don’t work here.
Customer: Exactly! So why don’t you know where it is?
Me: … Huh?!
Customer: You’re the most unhelpful person I’ve ever met! I’m telling your manager!
Me: I don’t have a manager you nutcase, I don’t work here!
Customer: Oh my god, you’ve really upset me! You’ve ruined my day! You deserve to be fired and I hope you are!
(after this outburst she actually grabs my trolley and tries to tip it before storming away… Maybe I should apply for a job there..)

Needs A More Powerful Explanation

, , , , | Right | December 30, 2019

(The supermarket I work in has recently had a fire in the roof which has left us to power the store using only the backup generator. The technicians are currently trying to fix the problem when one of them cuts all power to the tills. As a result, not only can we not scan ANYTHING, but since it’s all electronic we cannot process ANY payment as the drawers will not open. Many people are waiting patiently for it to be fixed while others have decided to leave their groceries and either come back later or go to another store. We have someone standing at the entrance advising customers of the problem as they come in. We are also handing out cups of water and cookies and cake to those who have chosen to wait, while others are returning cold products to the fridge and freezers. A woman in her late 20s comes to the front with a product and proceeds to barge past the 80 or so other customers who are waiting with their trollies, including an elderly man who is sitting on a chair at the end of my counter as he was getting a little dizzy.)

Customer: “What the h***? Why is everyone just standing around?”

Coworker: “Sorry, miss, all our registers are currently down and we can’t scan anything.”

Customer: “Oh, well, I only want this one thing. Can you just put it through for me?”

Coworker: “No, sorry. We have no way of scanning it and, as all the registers need power, we can’t even process a payment.”

Customer: “But I’ve only got one thing and I’m paying by card.”

Coworker: “Like I said, the power is out. We can’t scan anything, let alone process a payment. You’re more than welcome to leave it here and come back in about half an hour when everything should be back up, or there are other stores in the mall that sell the same product.”

Customer: “I don’t have time for this; I’m in a massive hurry. I just need this one thing. Why won’t you help me? You’re all just lazy. I’m going to [Competitor down the mall].”

(She throws her item at my coworker and storms out, muttering about bad service and only having one thing.)

Elderly Man: *to my coworker and me* “Is she serious? What doesn’t she understand about you having no power? I may not understand technology, but I know all this stuff runs on electricity.”

Me: “I really don’t know how else he could have told her.”

(Five minutes later, the power was back up. The elderly man was out about one minute later but came back to tell me the young lady was still standing in line at [Competitor], ranting about how incompetent we were.)

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The Truth Doesn’t Care What You Believe

, , , | Right | December 22, 2019

(I start working in retail when I am 25. I’ve always looked younger than I am, but after about a year of working in the store, I have a conversation with a customer I doubt I’ll ever forget. At the end of the transaction:)

Customer: “You should quit and go back to school.”

Me: “Excuse me?”

Customer: “You should quit this useless job and go back to school so you can do something with your life.”

Me: “Ma’am, I’ve already graduated from high school.”

Customer: “Don’t lie to me; you need to go back and finish so you can do something useful instead of this.”

Me: “Ma’am, I’m 26. I’ve graduated from high school. I’ve done a year and a half at university. I worked in child care for six and a half years. I switched to retail for something different.”

Customer: “There’s no way you’re 26; go back to school and stop making up stories.”

(I happen to have my license in my pocket that day, so I take it out and show her my date of birth.)

Me: “Ma’am, as you can see, I’m 26, nearly 27. I graduated from high school a decade ago this November.”

Customer: “I still don’t believe you.”

Me: “You don’t have to. Have a nice day.”

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Last We Checked, They Cook Other Parts Of The Chicken Too…

, , , | Right | December 16, 2019

Customer: “Hey, do you have any thigh cookbooks?”

Me: “Pardon?”

Customer: “You know, thigh cookbooks, for thigh cooking.”

Me: “My apologies. Do you mean thigh, as in, chicken thighs?”

Customer: “No no, the Asian cooking.”

Me: “Oh! Thai! Right this way…”

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