A Scary Leap Of Logic

, , , , , | Right | December 22, 2020

It is Halloween and I am shopping in a seasonal aisle when I overhear two customers talking.

Customer: “The leap-day should fall in October, so every four years we get a Halloween Part II.”

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The System Must Be Too Close To A Microwave

, , , , , | Working | November 18, 2020

I’ve recently bought a new home and, since it’s missing a fridge, my roommate and I decide to just go ahead and buy all new kitchen appliances, as there is a great sale on at the time. We get everything scheduled for delivery and have zero issues, except for the microwave, which we are told would be available for pickup in a couple of weeks. No big deal, credit card swiped, and we’re good to go!

The pickup day arrives and I don’t receive any contact that the microwave is ready for pickup, so just to be sure, I go back and check the information on the email receipt. The date we were given at the time of purchase was July 20th, but the pickup date on the receipt is August 8th!

Okay, my bad, I should have checked it when I got it. I call the company and explain what happened.

Me: “Is there anything available sooner? I apologize for not noticing the date on the receipt before, but the original date we were given was July 20th.”

The representative is very nice.

Representative #1: “I can actually change the microwave to delivery at no charge and have it to you by July 23rd!”

I thank her and quickly get an email confirming that date and a morning arrival.

July 23rd comes and the morning starts to creep by with no delivery call ahead. I check my email. Sitting in my inbox is a message telling me to “please set an appointment” to deliver the microwave. Now I’m getting annoyed, but I call again.

[Representative #2] is much less helpful, giving me the runaround while I just want answers and a microwave, but we finally get another delivery date set for August 10th. Irritated, but happy to just have something set, I hang up and receive another email confirming that appointment.

Then, about an hour later, I get another email telling me to call and schedule an appointment. Now, I’m really frustrated. I call again, and while I’m on hold, the computer guide greets me.

Computer Guide: “Thank you for being an Elite member!”

Me: *Without thinking* “I don’t feel like a f****** Elite member!”

The computer happily replies that it has extended the duration on a $5 coupon I have that has expired. Yay? Sorry for yelling at you, Computer.

Finally, [Representative #3] answers, and I explain to him the whole silly back-and-forth situation and defeatedly ask if there are any stores in a three-hour radius that has this microwave available for pickup, because I just want to move on with my life. He checks and there are actually two available at the store where I originally made my purchase — the one that gave me a receipt with a date of August 8th.

He sets one aside for me and I pick up my last appliance that evening, three days after the original quote date, but weeks before the receipt date, and with no answers as to why any of this confusion happened in the first place.

I’ve never had this sort of issue with this company before, but it’s definitely colored my opinion going forward, at least for anything involving setting an appointment, because their system apparently just likes to delete things and make up dates at random!

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Unlucky Number Thirteenth

, , , , , | Right | September 3, 2020

A customer is trying to return a package of meat in Customer Service.

Customer: “I would like to return this meat. It says that it goes bad on the thirteenth, but it’s not looking very good.”

Taking the meat from her to ensure that it is from our store, I notice the date on the label: 13 Oct. 06.

Me: “Um, ma’am, this says that it goes bad today; the first number is the year, not the day. I’m afraid that I can’t return this.”

Customer: “Oh, well, I still don’t want it. This isn’t my fault; I want a refund.”

Me: “Well, I’m sorry, but I can’t refund this. We don’t know how it’s been stored and it is best before today.”

Customer: “Well, it’s not my fault. Refund it.”

After five minutes of her arguing that it was not her fault and talking to a manager who told her the same thing, she left.

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A Time-Landlord

, , , , , | Working | May 28, 2020

My partner and I are looking to move into our first apartment. I call a listing for an apartment that doesn’t fit all of our needs but is cheap and decent enough to at least look at. Please note that it is the middle of July.

Me: “Hello, I’m calling to find out if your one-bedroom, one-bathroom unit at [Location] is still available?”

Landlord: “October 4th.”

Me: “Um… what?”

Landlord: “October 4th.”

Me: “Oh, it’s not available until October 4th?”

Landlord: “We are in the month of October, ma’am.”

I’m totally confused and too shy to press the issue.

Me: “I… Okay. Thank you.”

Landlord: “You’re very welcome.”

I hung up. I don’t know what happened there, but I decided I did not want a landlord that either I couldn’t communicate with, or who existed two months ahead of me at all times.

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Mayday! Our Calendar Is All Wrong!

, , , , , , | Romantic | May 16, 2020

My husband looks over at me and says, “It’s May 1st. Does that mean it’s April Fools Day?”

I can’t quite believe he said that, but I reply with, “Well, maybe for you.”

Then, the lights come on for him. “Oops.”

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