Call-Back Attack

, , , , , | Right | October 3, 2017

(I work as a secretary for a fairly high-end salon.)

Me: “[Salon], how may I help you?”

Caller: “Yes, I think I missed a call from your number and wanted to call you back and make sure.”

Me: *hasn’t made any outgoing calls* “No, ma’am, but if you would tell me the reason for your call, perhaps I could help?”

Caller: “Oh, no! I’ll wait! You can call me back.”

Me: “But, ma’am…”

Caller: “It’s okay. You can call me back.”

Me: *flabbergasted* “Okay. Goodbye.”

(I learned later that this woman made four of these calls, and all she really wanted was to reschedule her appointment, which I could have done if she had said anything.)

Tiring Of Your Attitude

| Switzerland | Working | July 10, 2017

(I’m sitting at the hairdresser, getting my color done. The colorist is young, new and nervous, so I’m trying to help by not moving my head and sitting really straight. But my back starts to hurt in their plastic chair.)

Me: “Excuse me, I just need to change position for a minute.”

Colorist: “Why? Is it tiring to do nothing?”

We Expect Better From Hairdressers

, , , , , | Working | June 14, 2017

(I am a gay trans man, but due to being camp and my face structure, people still sometimes read me as female. I’m currently having my hair cut.)

Hairdresser #1: “I was surprised when that customer’s wife came to meet him! With those tight trousers, I was sure he was gay!”

Hairdresser #2: “I know! It’s so hard to tell who’s gay and who’s normal these days!”

Bangs Goes That Sale

| UT, USA | Working | May 24, 2017

(I had a fantastic experience at a high end salon a month-and-a-half or so prior and got a short, asymmetrical cut that I like a lot. The hairdresser who did it suggested it when I didn’t know what I wanted and agreed to my alteration of it — a straight fringe across my forehead. I show up for my appointment and the woman who had done my hair the first time is no longer employed there. I agree to a new hairdresser.)

Me: “I really just want this cleaned up a bit. It’s grown out some and I really need my bangs cut straight across again.”

Hairdresser: “This haircut will look horrible with your bangs cut straight across. I’m not going to do it.”

Me: “Just trust me here; the last girl who did my hair was hesitant to do it, too, but I promise that it looks really cute with my face shape and does look good with this haircut.”

Hairdresser: “I’m not going to do it. I’ll trim your hair, but this cut will look awful if I cut your bangs.”

Me: “I know that it’s different than what you usually do with a haircut like this, but I really want my bangs cut straight.”

Hairdresser: “No. I’m not going to cut them.”

(She ended up not cutting my bangs at all and I had to do them at home! I haven’t been back to that salon since.)

Don’t Lose Your Head (And Shoulders)

| USA | Right | May 17, 2017

(There is a woman in line in front of me. I’m in a hair supply store that sells a variety of things including several brands of shampoo. In fact, there is a whole aisle just for shampoo. The following happens between the person at the front and the customer in front of me:)

Customer: “Where is the purple shampoo?”

Worker: “Well, ma’am, the shampoo aisle is right over there.” *points to shampoo*

Customer: “I know that but I’m looking for a certain one.”

Worker: “Okay, ma’am, do you know the brand?”

Customer: “It’s the purple one.”

Worker: “Well, there is no brand called ‘purple.’ At least, we don’t carry it if there is.”

Customer: “I JUST WANT THE PURPLE SHAMPOO! WHY CAN’T I HAVE IT?”

Worker: “Okay, ma’am, could you describe it to me so maybe I can help?”

Customer: “THE PURPLE ONE! MY HAIRDRESSER SAID GET THE PURPLE ONE!”

Worker: “Ma’am, there are many shampoos we have that are purple in color.”

Customer: “ARE YOU STUPID? I’M ASKING FOR THE PURPLE SHAMPOO! P-U-R-P-L-E! PURPLE!”

(This goes on for a while before the worker goes and gets a random shampoo that is obviously purple in color and sells it to the woman. Then I walk up to the register.)

Me: “Yes, I need the purple shampoo.”

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