Mopping Up Your Own Job Prospects

, , , , , , , | Working | July 9, 2018

(My roommate is the assistant manager for a grocery store that has a contract with a local floor-cleaning crew. So, every few days, a crew of one to three people comes in to sweep, mop, and buff the floors. I also come by at least once a week to bring my roommate dinner and hang out for an hour or so. These two just so happened to coincide. This usually isn’t an issue. The evenings are usually uneventful… until one night when there’s a different, single crew member that we’ve never seen before. My roommate says the guy has been standoffish. He’s got a relatively thick accent, so we just assume that it is due to English being a second language, and think nothing of it. He’s also going way more slowly than our normal crew. The floor guy does his sweep, and everything goes smoothly until he starts mopping. My roommate sees that there is a noticeable river of mop water that starts in the entrance of the store, winds through a few aisles, and ends in the back with the floor guy emptying his mop bucket.)

Roommate: “Hey, you left a stream of water out there; will you go clean it up?”

Floor Guy: *waves us off*

Roommate: “Seriously, man. It’s a hazard and someone could fall. Go take care of it.”

Floor Guy: *grunts and heads towards the front with a mop*

(A few minutes later, the water is still there, untouched, and [Floor Guy] is nowhere to be found. While trying to search for him, I slip on the water and my knee hits the tile floor. My roommate is super protective of me, so he does not take this well. He books it to find [Floor Guy] and happens to find him outside, taking a smoke break.)

Roommate: “Hey! Someone just slipped and fell because of that water. You need to get in there and take care of it, now.”

Floor Guy: “Man, you don’t have to talk to me like that.”

Roommate: “I wouldn’t be yelling at you if you had done your job.”

Floor Guy: “I don’t have to take this.” *gets in his poorly parked truck and leaves*

(My roommate called his boss and explained the situation, emphasizing that I fell. His boss gave him the phone number to the owner of the floor cleaning company. The owner is a generally nice guy and likes to give the benefit of the doubt, but he was LIVID. Rightfully so, in my opinion. He immediately apologized for the actions of his employee and deployed another crew to the store. While they were on the way, my roommate cleaned up the excess water and put out wet floor signs. The new crew arrived and has two very presentable, efficient, friendly people. They also apologized for the actions of the other guy and promptly got to work. They managed to sweep and mop the whole floor and were midway through buffering in the same amount of time as the other guy. These guys were rock stars. The owner called us back and made sure that everything was going smoothly now. He also told us that [Floor Guy] had been terminated, effective immediately, and that it was my roommate’s choice if he wanted to allow the guy back on the property. The guy did try to come back to get his things, but it turns out those things belonged to the company, so he got kicked out and the other crew took the equipment with them. I do feel somewhat sorry that a man lost his job, but at the same time, safety precautions exist for a reason, you know?)

We Accept Visa, Amex, And Revelations

, , , | Right | July 9, 2018

(Our store recently installed new card readers. If you have a chip card, it cannot be swiped; it must go into the chip reader.)

Me: “Okay, your total is [total]. When the machine is ready, please insert your card.”

Customer: *begins frantically swiping card while machine beeps in protest*

Me: “It looks like you have a chip on your card. Please insert it into the chip reader.”

Customer: *still swiping* “No, I don’t have to.”

Me: “Unfortunately, you do.”

Customer: *glaring at me while he finally puts the card into the machine* “Don’t you know that chips in cards are a sign of the devil?”

Me: “Here’s your receipt; have a nice day.”

(If it’s that big of a deal, why risk your immortal soul by keeping that card in your wallet? Use cash!)

Must Be Friends With Aaron Schlossberg

, , , , , , | Right | July 9, 2018

(A regular customer has come into my line. She speaks very limited English, so we do the transaction in Spanish, making small talk as I scan the items in. It’s very late for our store, past ten pm, and I’m the only open register. A burly man comes in line and slowly gets more and more frustrated, I assume because of the wait. It’s worth noting that I’m white, but speak pretty fluent Spanish.)

Me: *to [Customer #1], in Spanish* “Have a nice day, and good luck tomorrow!”

Customer #1: *in Spanish* “Oh, you, too. Sorry you’ll have the angry one.”

([Customer #1] leaves, and [Customer #2] looms over the register, getting in my face.)

Customer #2: “So, you speakin’ monkey language?”

(My jaw drops. I’m new, and still in high school. The guy has several inches on me, and no one is around.)

Me: “I-I’m sorry?”

Customer #2: “I asked if you was speakin’ monkey language.”

Me: *I blink* “Well, I can understand you just fine, sir.”

(The man went about purple in the face as I realized what I had just said. I was certain the man would kill me. With his neck veins literally bulging, he stormed out of the store, leaving his items.)

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These Cents-less Arguments Are Just Baggage

, , , , | Right | July 7, 2018

(I work in a grocery store where we’ve been charging ten cents per plastic bag for two years now, which started as a reaction to a ban on plastic bags that was passed in my county. There has been some confusion as to whether the bag ban was put on hold, so my company decides to continue charging for them, just in case. We had a lot of backlash from customers over it when we started the policy, but most people by now have heard about the policy and bring their own bags. Apparently, though, this customer has heard about it and has some definite opinions on it.)

Me: “That’ll be $12.00. Did you want a plastic bag? They’re ten cents each.”

Customer: *mutters something that sounds like “yeah”*

Me: “All right, that comes to $12.10.”

Customer: “Wait, did you charge me for a bag?”

Me: “Yes, you said, ‘Yeah,’ right?”

Customer:No, I said, ‘Yeah, right!’*starts raising his voice* “And you know it’s illegal to charge me for a bag, right?”

Me: “We’re doing it because of this law that passed in the county—”

Customer: *interrupts, and is shouting in my face at this point* “NO, it’s not a law; it was just a ban! You have no idea what you’re talking about!”

(I am completely taken aback at this grown man, who is shouting and looking at me in SUCH a hateful way as if he thinks that I, a minimum-wage earning cashier, personally came up with the idea of charging ten cents per bag. It feels like his anger is personally directed at me.)

Me: *confused* “You know that I didn’t come up with this bag rule, right?”

Customer: “Well, you said it was a law! You’re wrong! And I’m never coming back! So you can just tell your manager that!”

(He walked out, and I stood there stunned and visibly shaking as the next customer in the long line put their items down and said, “I think you handled that very well!” Everyone in line had been watching and listening to this man scream at me over a ten-cent bag that he didn’t even need to pay for. I know that no one is obligated to stand up for me but… I can’t help feeling a little disgusted that not one customer in that line of 15 people said a word in my defence. I’ve stood up for employees who were being yelled at over something ridiculous. It seems like the decent thing to do when you see someone verbally abusing a person who clearly can’t speak their mind because they have to keep their job.)

Unfiltered Story #116235

, , | Unfiltered | July 7, 2018

I work at a grocery store as a cashier. My hair is long enough to be recognized as a woman but some people are mistaken at times. One day i was at work when a man walks up and stares at me.

Me: Hi, may I help you?

Man: It’s a woman ma!

I am bit confused and ask him what does he mean.

Man looks at woman putting her groceries on the belt. Man: You said this was a man ma, but it’s a woman.

Woman looks up at me: Sorry I thought you were boy. Guess I wasn’t paying attention.

Yeah no kidding.

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