Checkout How Well I Follow Instructions
I admit that I was kind of an a**hole in this story, but I don’t think it was completely unjustified. I was doing some shopping in a state that allows you to buy alcohol in grocery stores. This is not something I can do in my home state. As I approached the registers, I saw signs at the self-checkouts that said you could not buy alcohol or tobacco at the self-checkouts. That made sense, so I went further to find a manned register.
An employee in a blue vest and name tag stepped into my path.
Employee: “You can’t buy alcohol at self-checkout. You have to go to a regular register.”
Me: *With a polite smile* “I just saw the sign. I’m—”
Employee: “You have to go to a regular register.”
Me: “Yes… thank you.”
Employee: “You can’t—”
Me: “I got it, thank you.”
I pushed the cart past him before he could repeat himself again. I only got a few feet before I ran into another problem: there was only ONE manned register open, and the line was so long that it went through the main aisle and into the apparel section. I looked back at the employee.
At first, I thought he was working on a handheld device, then I saw that what he was holding had a colorful case and he was typing away.
Me: “Is it possible to get another cashier?”
Employee: *Rolls his eyes* “We’re short-staffed. If you want your alcohol, you’ll just have to wait your turn.” *Fake smile*
Me: “Oh. Okay.”
I took the alcohol out of my cart and put it on a nearby shelf.
Employee: “Hey! You can put that back where you got it, you know.”
Me: “You said if I want it, I have to wait. I don’t want it bad enough to wait in a line ten people long.” *Shrugs* “Now I can go through self-checkout.”
I went to the self-checkout and was out of the store in under ten minutes. I passed the manned register and saw that every cart had alcohol and almost every cart was full.