Not A Fresh Request

, , , , , | Right | November 12, 2018

(I work in a grocery store deli where we can be quite busy on Sundays, especially when it comes to trying to keep fried chicken on the table due to large chicken orders. A couple of people have been waiting ten to fifteen minutes for a new batch when the cook is finally able to bring out two different pans.)

Me: “Hi. What can I get for you?”

(She has been waiting for ten minutes.)

Customer #1: “Yes, I’d like an eight-piece fried.”

(I start to box it up.)

Customer #1: “It’s fresh, right?”

Me: *rather dumbfounded* “Um… yes.”

(A few moments later.)

Customer #2: “Hi. I’d like an eight-piece fried.”

(I start to get it from one of the pans.)

Customer #2: “No, I want it from this one over here.”

Me: “Well, okay, but they came out at the same time.”

Customer #2: “This one looks fresher. You should see it on this side from where I’m looking at it; it looks fresher.”

Me: *boxes up his chicken from the pan he wants* “Two minutes ago, we had no chicken. I can assure you they’re the exact same.”

Being A Working Mother Is Hard Enough Without You

, , , , | Right | November 12, 2018

(I am a customer in a grocery store that offers free childcare while you are shopping. I have just dropped off my child, filled out the forms, and taken the pager. I turn to leave the window and find an older woman customer right behind me.)

Customer: “You can’t leave your child here. They don’t get paid to watch your kid. In my day we watched our own kids.”

Me: “This is the childcare. They do watch your child.”

Employee: “Yes, ma’am. This is free childcare while you shop.”

Customer: “They have actual jobs! You can’t leave your child here!”

(I walk around the woman to start shopping. She begins to follow me.)

Customer: “Don’t you walk away and leave your child here! I will call the police!”

(I ignore her and keep walking. She follows, but I see the store manager coming my way.)

Manager: “Is there a problem here?”

Customer: “Yes! She just dumped her child on one of your employees and expects them to watch the child while she shops.”

Manager: “Ma’am, that’s what the childcare is for. We watch your child while you shop.”

Customer: “Well, in my day…”

(I manage to get down the next aisle and continue my shopping. A few minutes later I end up at the end of a completely different aisle where this customer is now berating a stocker.)

Customer: “I can’t believe your manager wouldn’t do anything. I’m going to need the corporate contact number.”

Stocker: “Ma’am, for the record, I’m only working here because the store on [Street] had to close their childcare center because it wasn’t used enough. I’m going to college, and that store was closer to me. When the childcare center closed, I had my choice of being laid off or coming here to work stock. Are you really telling me you want my coworkers to lose their jobs in the childcare center? Really?”

(She finally wandered off, grumbling under her breath. I still don’t know why she thought it was terrible to leave my child in the childcare center where the employees are, in fact, paid to watch them.)

Don’t Drink And Debit

, , , , , | Right | November 11, 2018

(I work at a grocery store just outside of a large town. The town itself has a bad enough reputation with drugs; do I need to mention the drunks? I’m working when an older man stumbles out of a car parked in front of the door. Note that you can see into almost the whole store because of giant windows.)

Coworker: “Oh, great.”

Me: “What?”

Coworker: *whispering* “See that guy who just walked in? He comes in pretty often, and he’s always drunk.”

(I cringe, hoping I won’t have to ring him through. Unfortunately, I have to, but my coworker stays with me because this is the first time I’ve had to deal with a customer in this state.)

Customer: *unintelligible mumbling then drops his credit card on the till*

Me: *ignores mumbling and rings through items* “Sir, you need your card to pay; you’re using [Credit Card]?”

Customer: *stares*

Me: “Sir, your card.”

Customer: *continues staring then mumbles something about cigarettes*

Coworker: *manages to decipher his gibberish* “You’re looking for [Brand of Cigarettes].”

Customer: *slurs something in agreement*

Coworker: *leaves for two minutes then returns with the cigarettes* “Sir, your card, right there; you need it.” *points to card*

Customer: “O-Oh! Yee…” *takes the card and can’t seem to figure out how to put the card in* “You do it…”

(I smile nervously and insert the card into the machine. The customer miraculously remembers his PIN — no idea how because he is HAMMERED — takes his groceries and leaves.)

Me: “[Coworker]… He really can’t be driving when he’s drunk… Have you called the police?”

Coworker: “I have; they won’t do anything about it. It’s ridiculous!”

Me: *cringes as I watch him fall over onto a bunch of seasonal flowers* “He just crushed the mums.”

Coworker: *flinches, glaring out the door* “Yeah…”

Customer #2: “Was that guy… drunk? Is he okay?”

Coworker: “He was hammered.”

Customer #2: “Geez, why does this town have so many problems?”

A Cents-less Waste Of Celery

, , , , | Right | November 11, 2018

(My part of Phoenix is known for being mostly upper-middle-class. I mention this to add to the ridiculousness of this lady’s request. It also is worth noting at the time this happens, gas prices are a record high at $4.50 a gallon. A lady approaches the register with just a stalk of celery and a competitor’s flyer.)

Me: “Morning, ma’am. How are you?”

Lady: *already complaining* “Fine. You are so far out of my way. Why are you so far away? [Competitor] is closer to me, you know. Why are you so far away?”

Me: *trying to be good-natured, though knowing full well I have no control over location* “I guess someone thought it was a good location. [Competitor] is farther away from my house, anyhow.”

Lady: *waving me off* “Do you price match? Your celery is $1.30 and [Competitor]’s is $1.29.”

Me: “I don’t know, ma’am. Let me ask.”

(The customer service cashier, who has been listening, informs her that it is not something we do. For some reason, the lady instantly gets agitated.)

Lady: “Why not? It is a f****** penny! [Competitor] does this! And they aren’t so d*** far away! No wonder your customer service sucks! You don’t care about your customers at all!”

Me: “I am sorry you feel that way, ma’am. Would you still like your celery?”

Lady: “Of course not! I am going to [Competitor]!” *throws celery on counter and storms out*

(I still wonder what kind of person drives twenty minutes out of their way to try and save a penny on celery. Recession or not, the gas alone paid for the celery threefold!)

Unfiltered Story #124981

, , | Unfiltered | November 11, 2018

(I’m a cashier in a store in like mid-Georgia, I’ve been working here maybe about a month at this time, and we have a savings card that you can get by signing up, it takes like two minutes at the most, it’s your name, phone number, address and email. In saying that people lose their cards all the time and we have to look them up but we do it by phone number.. because two people can have the same name.. no one has the same phone number. Anyways this lady goes through my line)

Me: Hi How are you?

Customer: Good How are you?

Me: I’m good, Do you have an [Store name]’s card.

Customer: Yes, Mam’ I’ll give you the number in just a minute.

Me: That’s fine, I can scan the card at any point during the transaction.

(So I go and continue scanning her groceries, continuing through the line of questions I have to ask Ex: “Do you want your milk in a bag” So on and so forth until I’m going from scanning to about to complete the transaction.)

Me: Okay Mam’ That’s going to be 278.99. Would you like to use your savings card?

Customer: Yeah, Let me give you my phone number.

(She gives me a number but she only gives me Eight digits, I’m from america. All phone numbers excluding like emergency numbers are 10 numbers. So thinking I heard her wrong because the store is always insanely loud, I ask her to repeat the numbers hoping that she did or that she’ll suddenly remember the missing numbers. She repeats the same numbers back too me)

Me: I’m sorry but there’s only 8 numbers here. Phone numbers are 10 numbers long.

Customer: No, They are eight, Three in the front, two in the middle, Three on the end.

Me: No mam’ there are 10, three in the front, three in the middle, four on the end.

Customer: NO that’s the right number!

Me: Okay, Just give me one second.

(So In order to avoid fights or anything of the sort I hand the paper to the service clerk at the end of the register.. -Who wasn’t paying attention to the discussion I had just had with the lady- and he goes to the back to look up the number)

Service Clerk: The System requires 10 numbers in order to run the program to find the card number.

Customer: But that’s my number.

Me: No mam’ all phone numbers are 10 numbers long.

Customer: Fine. I just won’t buy any of this then. I don’t want to get it without a card

Me: Are you sure..? I can just get you a new card, it will only take a few minutes.

Customer: Yes I’m sure I’m in a hurry.

Me: I can always see if someone behind you will let you scan their card?

Customer: Is there a card that you can scan for me?

Me: No mam’ it’s against company policy to scan employ cards for customers.. I can scan another customers card if you would like?

Customer: No Whatever, I’ll just go. Bye.

(I apologize to the person behind her and call a manager down to void off the transaction the Manager tells the service clerk to go and return all the items that were in the buggy and Again apologizes to the person behind the other lady.)

Customer #2: Well you have probably the best patience I have ever seen. Don’t worry I have my card.

Me: .Thank god… How are you today?

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