Mexican’t Believe This

, , , , , | Working | November 12, 2017

(I grew up in New Mexico, but go to college in Louisiana. This exchange happens during my senior year. Sadly, I have had similar exchanges, but none are as bad as this. This particular chain of local stores sells their hard liquors from behind their customer service counter. The cashier I’m dealing with appears to be in her mid-thirties.)

Me: “Excuse me, do you have any [liquor #1]?”

Cashier: “Yes, and it’s even on sale right now for $2 off!”

Me: “Awesome, I’m glad I found some here! I’ll take one, and one of the small bottles of [liquor #2].”

Cashier: “All right, I just need to see your ID.”

Me: “No problem!” *hands her my New Mexico driver’s license*

Cashier: *looks at license for a minute* “I need to see your passport, too.”

(I am taken aback. I don’t even own a passport, since I haven’t traveled outside of the US.)

Me: “What do you mean?”

Cashier: “Sorry, but I can’t accept this.”

Me: “What? Why not?” *keep in mind, I’m of age*

Cashier: “We only accept passports, Louisiana state IDs, or licenses from the United States.”

Me: “Um, New Mexico is a state.”

Cashier: *in a rather condescending tone* “Uh, no, it’s not.”

Me: “Um, yes, it is.”

Cashier: *sounded irritated*No, it’s not. We had someone in here from there the other day and we needed to see his passport!”

(After spending sometime trying to convince her that New Mexico is, in fact, a part of the United States, and has been since 1912, she starts to get rather nasty with me. I request a manager. She rolls her eyes but eventually pages one, warning me that he is just going to tell me the same thing.)

Manager: “Hello, miss. What seems to be the problem?”

Cashier: *waving my license at the manager* “She’s refusing to show an ID or passport, and she wants to buy alcohol!”

Me: “Uh, no, I showed her my ID, but she doesn’t believe that New Mexico is a state.”

Cashier: “Because it’s not!”

Manager: “Um, [Cashier], it is a state.”

(Amazingly, the cashier starts arguing with him about it, too! After a few more minutes of back and forth, the manager sends the cashier away with the promise of a “talk” later. She leaves with a huff and a death glare at me.)

Manager: “Sorry about that. I’ll get your alcohol.”

(He checks the birthdate on my ID, hands it back, and rings my alcohol through.)

Me: *I’m pretty annoyed, but I also have to laugh at the entire situation* “Well, I’ll definitely have an interesting story to tell at the party tonight!”

Lack Of Service For Those In The Service

| VA, USA | Working | November 11, 2017

(Editor’s Note: To commemorate Veteran’s Day, we’re resurfacing this story. It was originally posted on Feb 29, 2016.)

(I was home for leave from the military when this happened. I was picking up a 6-pack from the grocery store through the self check-out lane when the “Please wait for an attendant” window pops up. I wait for about five minutes and this teenage employee approaches me.)

Employee: Sir, I need to see your ID.”

Me: “All right.”

(I hand her my military ID, since I always keep my license in my car. She looks at it confused; this is pretty common so I help her out.)

Me: “The birth date is on the back.”

Employee: “Uh, what the h*** is this?”

Me: “It’s a military ID.”

Employee: “I’m sorry; we don’t accept these.”

Me: “What?”

Employee: “We don’t accept military IDs. Do you have a driver’s license?”

(She clearly has no idea what she’s talking about, since I’ve bought alcohol from this grocery store many times with my military ID.)

Me: “Ma’am, my license is in my car; I’ve used this ID here before with no problems.”

Employee: *raising her voice* “I’m not going to repeat myself. No license, no beer.”

Me: “Look, is there a manager I can speak to? I’m sure we can work this out.”

Employee: “Sir, you cannot come in here and make up rules, then expect the manager to come help you. My manager told me…” *speaking really slowly like I’m some idiot* “NO… MILITARY… IDs!”

Me: “Ma’am, I find that very hard to believe. Please go get your manager.”

Customer: *throws her hands up in the air* “Fine! But he won’t help you, sir!”

(She walks behind the customer service desk and points me out to a manager. He walks over to me with a confused look on his face.)

Manager: “Is everything all right, sir?”

Me: “Yes, your employee told me you don’t accept military IDs?”

Manager: “What? Of course we do. Let me see.”

(He takes my ID and looks at it.)

Manager: “Looks fine to me.”

(He enters the birth date on his computer and authorizes the transaction.)

Manager: “Is this what she was so upset about?”

Me: “I believe so.”

Manager: “Sir, please wait right there; I have something for you.”

(He walks away and returns with the previous employee.)

Manager: “I believe she has something she would like to say to you.”

Employee: *sheepishly* “I’m sorry.”

Manager: *angry* “I’m sorry… what?”

Employee: “I’m sorry, sir.”

Manager: “If I EVER find out you disrespected a service member in this store again, you will not only be fired, but you will no longer be welcome in this store, period. Now get back to work.”

(She quickly walks away. The manager hands me my six-pack.)

Manager: “I’m sorry for the inconvenience, and thank you for your service. Have a nice day.”

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Loyal To A Fault

, , , | Right | November 11, 2017

(I cashier at a store that has a loyalty program for customers. Customers can use their loyalty card or they can use their phone number. This happens at least ten times a day. A customer comes up to register and begins unloading their cart.)

Me: “Hi, how are yo—”

Customer: *interrupts, starts yelling phone number loud enough for entire front end to hear*

She’s Suda-Fed Up

, , , , , , | Right | November 8, 2017

It’s the height of our spring pollen season here, and I’m checking out groceries to my customers in front of the big, sliding-glass shop-front doors.

I feel a sneeze coming on, so I turn away from my customer, sneeze, and excuse myself, laughing it off and commenting about the pollen.

My customer is a tiny, wizened little old lady, at least in her eighties.

She blesses me, and, without missing a beat, follows it with, “The d*** pollen’s so thick out there, the druggies are trying to convert their meth back to Sudafed!”

I stare, stunned. That comment has been floating around social media for a couple of weeks now, but this tiny old lady caught me completely off-guard!

Toilet Humor Differs From Nation To Nation

, , , | Working | November 8, 2017

(We have just moved from the USA to Qatar. During one of our first visits to the grocery store, we try to purchase the basics for our house and do not know many of the brands being sold. My husband is in the toilet paper aisle, trying to decide what brand to buy.)

Clerk: “Can I help you?”

Husband: “I’m just trying to decide what is the best kind of toilet paper to buy. We just moved here, so I don’t know the brands.”

Clerk: “The one you are holding is good.”

Husband: “Have you used this one? What brand do you prefer?”

Clerk: “I don’t use toilet paper.”

(He was quite serious that he didn’t use toilet paper. Cultural differences…)

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