Unfiltered Story #126424

, , | Unfiltered | November 14, 2018

(I work in the express lane, but if it’s super crowded I will sometimes hop on a register to help out. I’m not familiar with what all the produce looks like, and more than once I’ve asked the produce manager for help when picking an order. A woman comes through my lane with a lot of produce. I get through the produce I recognize first, and then pick up something I’ve never seen before.)

Customer: “Do you know what that is?”

Me: “No.” *I type in a number and charge her for it*

Customer: “Then how did you know what to charge me for it?”

Me: “There’s a sticker.”

(I show her where the sticker is with the PLU number on it.)

Customer: “Oh.”

Unfiltered Story #125717

, , | Unfiltered | November 14, 2018

I am a personal shopper at a grocery store and all our regulars know what we look like.

The person I am shopping for ordered eight or so bananas. All the bananas on the display are not great looking, so I get some better bananas out of the boxes below the display.

The first batch I picked didn’t have enough bananas. The second I turn to get more, an old lady comes out of nowhere and takes the first batch. She giggles at me and leaves before I can stop her.

Cash Back Attack, Part 8

, , , , | Right | November 13, 2018

(I’m the self-checkout attendant, and have just put a “No Cash” sign on one of our registers.)

Customer: “Does this register take credit?”

Me: “Yes, sir. If it didn’t, we’d just shut it down, as it doesn’t have any cash.”

(I have to leave at this point to help another customer. By the time I’m finished, I notice the first customer is having trouble paying.)

Me: “How can I help you, sir?”

Customer: “I used debit to get some cash back, but it isn’t working.”

Me: *dies a little as I excuse myself to call a manager to transfer the customer’s cash*

Cash Back Attack, Part 7
Cash Back Attack, Part 6
Cash Back Attack, Part 5

Finds A Way To Be 0.2 Times More Annoying

, , , , , | Right | November 13, 2018

(I am working in a well-known grocery store deli for the summer. In this deli, in order to slice our meats and cheeses, our slicers go by .5 increments — .5, 1.0, 1.5, etc. A woman walks up to the deli counter.)

Me: “Hello, ma’am! Is there anything I can help you with today?”

Customer: “Yes, I would like a .8-slice of the Colby Longhorn, please.”

Me: “I would be happy to help you, ma’am. We aren’t able to do a .8-slice, though. I can give you a .5 or a 1.0.”

Customer: “Of course you can. Somebody does this for me all the time! All you have to do is turn the dial so that it is halfway between the .5 and the 1.0!”

Me: “Ma’am, it doesn’t really work like that. We don’t have markings for intermediate sizing.”

Customer: “Yes, you do! Someone does this for me all the time! I can’t believe that you don’t know how to do this!!”

Me: “All right, ma’am.”

(I crank the slicer to a 1.0 and slice her a test piece.)

Me: “Is this all right, ma’am?”

Customer: “Yes! Finally! I’m so glad you figured out how to do exactly what I wanted.”

Me: “Yes, of course, ma’am.”

(She walked away, not even knowing that I made her slice slightly larger than she actually wanted.)

Money Talks, No Money Talks Rudely

, , , , , | Right | November 12, 2018

(I work at a large grocery store chain, often as the guy watching self checkout. It’s a busy sort of night, all the other lanes have a line, and self check has three people there, when a man shows up with an armful of items. I watch him proceed to run each item by itself, in separate transactions, in order to get $100 cash back each time. After the seventh item, the machine starts resorting to giving out smaller bills for a portion of the change, and then on the eight item it gives the man an error message.)

Customer: *immediately turns to me* “What sort of system are you running here?”

Me: “I’m sorry, sir?”

Customer: “It’s not giving me my money! What sort of system are you running?!”

Me: “I’m sorry, sir. Let me check it.”

(I walk up to the machine and log in; all the while this man is standing so close I can feel his breath on my neck. Just as I thought, the machine is overdrawn.)

Me: “No more money left in the machine. Here, let me take you over to my drawer.”

Customer: “This is ridiculous! How can there not be money in there?!”

(I look at him, honestly unsure whether or not he’s joking.)

Me: “Well, sir, we fill it up a certain amount each night.”

(I make a quick call for one of my managers and hit the button to call for a drawer opening, and while I’m waiting for that I put the closed sign on his register.)

Customer: “So? What’s your point?”

(He’s getting more and more angry the longer it takes me to open my drawer. I can’t technically do it myself; it requires approval, and since we’re pretty busy it’s taking longer than usual.)

Me: “Well, sir, you’re not the only one getting cash back out of that machine, and you got over seven hundred dollars.”

Customer: “Are you going to give me my f****** money or not?!”

Me: “I’m trying, sir, but I have to wait on my boss to open my drawer.”

Customer: *starts fidgeting, and glaring at me* “Just give me my f****** money!”

Boss: *finally shows up* “Hey, [My Name], what seems to be the problem here?”

Customer: “This a** refuses to give me my money!”

(I quickly get out of the manager’s way so she can open my drawer, and she hands him his money which he practically rips from her hands.)

Customer: “F****** finally! You a**holes really need to learn to put the g**d*** customer first!” *kicks a nearby self check machine on his way out* “And fix these d*** things!”

(Everyone, including me, my boss, and the other customers in self checkout watch him go.)

Me: “What do you think?”

Boss: “He’s on something.”

Customer #2: “Or he’s a d**k.”

Customer #3: “Both.”

Customer #2: “Oh, yeah, or both. Probably both.”

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