(The large racing complex where I work has been completely rented out for an event with several thousand attendees. There are a number of different activities for attendees, and I am the sole person passing out ride tickets for the small racetrack I am at. You cannot get on track without a ticket listing your alphabetical group, since there are a limited number of vehicles available for each run, and we have a relatively small number of total rides possible compared to the number of attendees. With a non-stop line forming as soon as we open, people quickly have long wait times between getting a ticket and running their race. Because of this, many attendees try to wheedle their way into an earlier group – but this trio of 20-something guys was my favorite!)
Customer #1: “So, what’s the deal here?”
Me: “Well, I give you guys tickets, and when you hear the letter on the back of your ticket over the PA, you’ll head down to our grid to race. Our next available race is Group W.”
Customer #1: “What group are you on right now?”
Me: “I just called Group E down. The wait is over an hour.”
Customer #1: “Whoa! Is there any way we can go earlier?”
Me: “I’m afraid not. I have a single ticket available for Group T, but if you want to run together, you’ll have to wait until W.”
Customer #2: *flashes a friendly smile* “What if I did a dance? Would that get us in earlier?”
Me: *trying to maintain my composure, but some of my laughter is creeping into my voice* “I’m sorry, sir. Much as I would love to let you in earlier for dancing, I don’t have any earlier open spots.”
Customer #3: “He really is a good dancer!”
Customer #1: *laughing* “We’ll take three tickets for W, thanks.”
(After nonstop customers, and a number of shocked and upset reactions to the wait time, these guys gave me a funny moment I desperately needed!)
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