An Inflated Complaint

, , , | Right | March 1, 2021

I work at a pet store chain. I’m at the bottom rung of the corporate ladder, meaning I stock shelves and ring up customers. I have zero say in how the store is run, where things go, or how things are priced. Yet, somehow…

Customer: “Did the dog food increase in price?”

Me: “I’m not sure. It’s possible that it did; we update our tags each month.”

Customer: “Last time it was $1.79 a can, now it’s $2.29!”

Me: *Internally* “So, you know the price increased.” *Externally* “My apologies. Did you want me to take them off?”

Customer: *Ignoring me* “That’s too much. I can’t believe the price went up!”

Me: “Again, my apologies for that. I have no say in the prices—”

Customer: “Well, you have a mouth, don’t you? Tell your supervisors that they’re too much!”

I’m internally a bit frustrated but not about to show it.

Me: “My supervisors also do not control the prices, unfortunately. It all comes from corporate. We have to put the prices up as corporate tells us.”

Customer: “Well, next time, I might go elsewhere!”

Me: *Smiling* “You are more than welcome to! I would never ask someone to shop here if they aren’t satisfied with our prices.”

She harrumphed and left after paying. Funny thing is, I would’ve offered to price match one of our competitors, who I know charges around $1.89 per can of that brand, if she’d been less rude about it.

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Toys Are Home Décor When You Have Kids

, , , , | Right | March 1, 2021

It’s a Thursday in January, and we’ve just finished a huge sale of basically everything in our “home decor” department. The sale ended on Sunday and we started a new one on Monday with only specific items on sale. A gentleman comes into my line to pay for three items. He checks my name tag as I greet him.

Customer: “Hello, [My Name]. I heard these were on sale.”

He’s got a hat, which technically would have qualified as half-off the week before because of which department it’s from, and two toys that have not ever been on sale in the three years I’ve worked here. They’re like $4, and the hat is between $10 and $15.

Me: “Well, actually, it’s just [specific items] on sale this week, so the hat won’t be on sale, unfortunately.”

I am checking the ad in front of my face as I talk.

Customer: “Can I get a discount on these?”

He indicates the toys. I genuinely can’t tell if he’s joking or not, so I try to stay apologetic but firm as I inform him that those aren’t on sale, either. I ring all three items up because he’s not saying much else and give him his total, between $20 and $25.

Customer: “That’s more than I wanted to spend.”

Regardless, he inserted his card into the chip reader, and I sent him on his way with his receipt. I realized much later that I forgot to bring up our store coupon, since the price was apparently a big deal to him. Sorry, dude. You don’t just get a discount any time you ask for one. Maybe he thought I was new and a pushover or something?

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Let’s Hash This Out

, , , , , | Friendly | March 1, 2021

I am shopping at a local grocery store and I’m in the canned food aisle grabbing a couple of cans of corned beef hash. A woman who appears to be in her mid-seventies stops and stares at me as I put the cans in my basket.

Woman: “Ugh. How can you eat that stuff?”

I look her right in the eye.

Me: “Usually with a fork, but if all my forks are in the dishwasher, a spoon works just fine.”

She goes from disgusted to offended in a split second and starts to sputter out something, but I interrupt her.

Me: “Ask a stupid question, get a smarta** answer.”

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Okay, But Were They Any Good?

, , , , , , | Right | February 22, 2021

I work the overnight shift for a hotel. Usually, it is super quiet because everyone is sleeping. The walls are not soundproof so, occasionally, we get a noise complaint about a TV too loud, people being loud in the hallway, etc.

One night, I received four noise complaints for the same room in five minutes around 1:00 am. I went upstairs with security and knocked on the door. It took ten minutes, but when the guests finally opened the door, I found a live band in the room performing. Needless to say, they all got kicked out of the hotel for the night and banned from coming back.

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Racism: The T-Shirt

, , , , , | Right | January 22, 2021

My coworker pages me to the front to answer a question pertaining to my department, so I walk over and ask what’s up. The T-shirts in my department range in price, starting from about $4 and going up to closer to $12. It depends on style, brand, etc.

Coworker: “These T-shirts have a $3.99 sticker, but they look like the more expensive ones. Is that price right?”

The customer looks annoyed at my coworker asking for help, and I take one look at the T-shirt and decide:

Me: “Yeah, that should be right.”

I go to fix the mess of carts in the front corrals that always seems to happen when we’re busy, so I’m nearby when the customer finishes her transaction and walks out the door.

Customer: *Talking about my coworker* “Like I’d switch price tags or something. White b****.”

I give the customer an annoyed, shocked look as I walk back over to my coworker and we talk about the transaction for a minute.

Coworker: “I just wanted to make sure! All I said was, ‘I want to double-check one thing quick.’ And she thought I was being racist or something, but I’d do that for anybody. Those shirts seemed like the more expensive ones. The price tags are different!”

Me: “I really didn’t want to deal with her. But just in case, I’ll go check the T-shirt section.”

Sometimes I hate people. We’re not saying you’re the one who switched the price tags, if they got switched, but when you make a giant deal out of it like that, it looks strange. We’d question it if a white person came up with those shirts, too. Sigh.

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