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Not Much Room Left For More Complaints

, , , , , , | Right | October 28, 2022

A family of seven or so comes in and rents three rooms. Ten minutes later, one of them comes down with a minor complaint about a room and requests a room change. I oblige.

Over the course of the next three hours, they keep coming back with various complaints that get more and more trivial, until finally:

Me: “Would you like me to offer you a full refund, if you’d like to go elsewhere?”

This is something we don’t do after the first hour or so, but I want them out of my hair.

Guest: “No, thank you.”

Finally, an hour later, the father comes down with a curtain he has ripped off and throws it at me across the counter.

Guest: “This curtain fell off! You need to give us all three rooms for free!”

Naturally, I say no. Both he and his wife start screaming at me for an hour because I won’t give in to their unreasonable demands, until they finally decide:

Guest: “Fine, we’re going to leave. We’ll take that refund you offered.”

Nope!

Me: “Sorry, not after you have been in the room for five hours now and have ripped the curtain down.”

They scream some more and finally call the cops since, evidently, I am breaking some law they have invented on the spot. While waiting for the cops:

Guest: “You’re funding terrorism by working at this hotel!”

I assume this is because the place is Indian-owned? Finally, the cops came in and talked to the guests. Then, they talked to me, and finally, they told our guests to leave or go to jail for harassing me.

You Can Only Have So Much Patience For Patients With No Patience

, , , | Healthy | October 21, 2022

I work as a doctor in a psychiatric hospital. Sometimes patients get administered to our hospital against their will because, due to their illness, they’ve become a danger to themselves or others. It’s important to know that despite this, we are a normal hospital and have no security. Since we all have extensive training and experience in de-escalation, everything usually goes peacefully, but there are a few exceptions.

This is one of my most memorable ones.

I’m on the night shift and am responsible for all inbound calls.

Caller: “Hello, this is [Prison]. I’m calling to inform you that we’re going to send you a patient in approximately thirty minutes.”

Me: “…what?”

This is not something we do. At all. While we do sometimes treat patients that have become violent, that is legally only possible if they don’t have a prison sentence. If they do, they will either be treated at a prison hospital or at a forensic psychiatric hospital. 

Caller: “Yeah, he just arrived here, and our prison doctor said he can’t examine him because he’s too violent.”

Me: What?!

Caller: “I know. I’m sorry.”

Me: “You’re aware that we have no security, right? “

Caller: “Yes.”

Me: “And you still want to send him here? From a prison, where you have guards and everything?”

Caller: “I’m sorry, I really am. It’s ridiculous. But that’s what our doctor says. He won’t examine him because he’s afraid the patient will harm him.”

Me: “And it’s okay if he harms me or the nurses?”

Caller: “I’d rather not answer that. Anyway, we’ll be there soon.”

While they’re on the way to our hospital, I call the senior physician on duty. There’s a bit of back and forth that ends with the conclusion that, apparently, the prison doctor can pull a few strings that make this whole thing legal.

Then, the patient arrives. Strangely enough, at first, he seems entirely peaceful. The police lead him into the examination room.

Me: “Hello, you must be [Patient]. My name is [My Name]. How are you?”

Patient: “Gimme my stuff.”

Me: “I’m sorry, I don’t have your stuff. The policemen might have brought some of your things, though.”

Patient: “No, my stuff! My drugs!”

Policeman: *Cheerily* “Yeah, we told him that since you’re also a withdrawal clinic, you would give him methadone and everything!”

Patient: “Yeah, I want [long list of addictive medications in very high doses].”

Policeman: “Well, he’s all yours now! Have a good night, everyone!”

And before I could say another word, the police were gone.

While, technically, we had everything the guy wanted, this was NOT how it worked. There was no way I could give a potentially lethal dose of drugs to an unknown patient. Instead, he’d be monitored closely and get medication according to his symptoms. This way, the withdrawal wouldn’t be pleasant but as safe as possible.

Luckily, I had the foresight not to tell him this immediately. Instead, I asked two huge male nurses to accompany me and a third one to stand by the door, just in case. From a safe distance, I informed the patient of our planned treatment. Before I could even finish, he threw a table at us. We hightailed out of there as fast as possible and the third nurse locked the door behind us.

While we called the police — seriously, I have no idea why they even left in the first place; it’s not like this wasn’t totally predictable — we could watch through a window as the patient wrecked the entire examination room. We didn’t watch for long, though, because he tried to break the window to get to us.

When the police finally arrived, they acted as if it was my fault for not just giving the guy what he wanted.

I got the last laugh, though, because they ended up having to watch the patient for the rest of the night while he received treatment as planned, and I was able to go to sleep.

Shut Up And Take My Money! Part 3

, , , , , , | Right | October 20, 2022

I stopped by a gas station at about two o’clock in the morning. I filled up my bike in a howling gale and driving rain, took £20 out of my pocket, and walked inside to pay.

Cashier: “Take your helmet off now!

Me: “I’ve got the cash here for pump number three, £7.00.”

Cashier: “You’ve got to take your helmet off.”

Me: “I’m soaked and it’s pouring with rain. Here’s the cash.”

Cashier: “TAKE YOUR HELMET OFF OR I’M CALLING THE POLICE!”

Me: “Call them.”

I stood back and waited.

After ten minutes, the police arrived. The cashier went on a big rant about me coming in and not removing my crash helmet.

Officer: *To me* “Can you tell us what happened?”

Me: “I just walked in holding out a £20 note, ready to pay a £7 fuel bill.”

Cashier: “He has to remove his helmet; it’s for safety and to stop thieves.”

Officer: “Would you remove your helmet, please, sir?”

Me: “You are asking me to undress in public, but okay. These are the rules: I will remove my helmet and offer him this £20 note. If he doesn’t take it, I’m leaving. Fair enough?”

The police officer looked at me as though I was an idiot but said:

Officer: “Okay, sir.”

I undid the outer cuffs of my waterproof suit, removed my outer waterproof gloves, undid the inner cuffs, and removed my inner gloves. I then unfastened my helmet and removed it, revealing a full-face silk balaclava.

I held my hand out to the cashier with the £20 in it.

He spluttered a bit and shouted:

Cashier: “TAKE THAT OFF, AS WELL!”

Me: “Nope, you said in front of these two police officers that I had to remove my helmet. I did. I offered you the cash; you refused it. Good night. Officer, I did what you said and removed my helmet. I offered him money, and he would not take it. I’m leaving.”

I walked out and got dressed, leaving the cashier shouting at the police. Nothing came of my malicious compliance.

Related:
Shut Up And Take My Money! Part 2
Shut Up And Take My Money!

George And Fred Know A Scheme When They See One

, , , , | Legal | October 11, 2022

This story involves my husband’s uncle and great-uncle; I’ll call them George and Fred.

George and Fred lived around the corner from each other but in a rural area where “around the corner” means a mile or two away. On this fine day, they were talking to each other on the phone. It should be noted that this was well before the days of phone GPS.

George: “Hang on, Fred. There’s someone at the door.”

He went to answer the door and came back a few minutes later.

George: “Just some people asking for directions to [Nearest City, about thirty minutes away].”

They continued their conversation. About ten minutes later:

Fred: “Hang on. There’s someone at the door.”

He came back a few minutes later.

Fred: “So, that was also someone asking for directions to [City].”

They compared notes and found that it was the same car and couple, at which point, they called the police.

The police found them a few houses down, removing things from someone’s house. They had been going along knocking to see if people were home. If someone answered the door, they’d ask for directions, but if no one was home, they’d break in. And they’d probably have gotten away with it if George and Fred hadn’t thought it was suspicious that two cars would both need directions to [City] in the space of ten minutes.

End To End Service

, , , , , | Right | October 7, 2022

I work in a specialized technical field that deals with police departments. Aside from equipment repairs, we also offer technical phone support. I overheard this from another technician on a support phone call.

Officer: “My equipment is not working. The display is blank.”

Tech: “Is the equipment turned on?”

Officer: “Yes, it’s turned on.”

Tech: “Is the power cord plugged in?”

Officer: “Yes.”

Tech: “Is the power cord plugged in at the other end?”

Officer: “No.”

Tech: “Plug it in.”

That had to be one of the best tech support calls I ever overheard!