Dog-Gone Crazy

, , , , , | Friendly | September 5, 2017

I own a pair of big black dogs: a border collie mix who weighs about 50 pounds, and a Labrador who weighs over 100 pounds. They’re the sweetest dogs you could ever hope to meet, but like many dogs, they like to rush at the door, barking, whenever anyone comes to visit. Most people who don’t know us, door to door salesmen and the like, only see 150 combined pounds of black fur and teeth coming at them, and jump back. But there was one person…

A little old lady was making the rounds of our neighborhood, hanging flyers on door knobs for a dance troupe that performs each year in my town. I saw her coming to my door and tried to grab for my dogs, but missed. They charged at the door, barking their heads off as usual.

The little old lady saw them coming, and laughed out loud. With no fear whatsoever, she hung her flyer on my door handle, booped both dogs’ noses through the screen, waved at me, and left.

I want to be her when I grow up.

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Can’t Table That Discussion

, , , , | Working | August 23, 2017

(I’m a waitress at a family restaurant. In this instance, I’m waiting on a couple whose food is taking a bit longer than expected — pushing 30 minutes when our normal turn-around is 10. Despite apologizing for the delay and asking how I can help, they’re looking more and more frustrated. The food finally comes out, and it isn’t up to the standards that I like when I serve my food, but the customers are hungry, so I risk it. I take it out to them, and they’re not pleased with the quality of one of the side dishes. I go to get a new one, and the kitchen is in the process of making a new batch. I already know this table is sick of waiting, and they would probably be upset when I tell them they need to wait even longer. I go to give my manager a head’s up. This particular manager is not the best with customer interaction despite being a great team member.)

Me: “Hey, table 16 had been waiting for their food for about half an hour, and when I finally took it out there, they weren’t pleased with the mashed potatoes. I went to get a new order from the kitchen, but they’re making a fresh batch. It’s going to take another 5 minutes. They were already upset with the original delay, I can’t go back out there and tell them they have to wait more. Will you please go talk to them?”

Manager: “If they haven’t complained yet, I’m not going to go talk to them.”

(I headed back out to the table and relayed the delay, visibly cringing and apologizing for the delay; lo and behold, they wanted to talk to a manager. I couldn’t help but smirk as I popped my head back in and told her that Table 16 requested to talk to her.)

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Everyone Is Hungry To Help

, , , , | Hopeless | June 27, 2017

The other day, while coming home from an afternoon event, I decided to save some time before I go home to eat dinner and pick up some cinder blocks that I want to use in my backyard for a raised garden bed. I’m not that hungry, right? 85 degree weather shouldn’t bother me, right?

Maybe not so much. After checking out and pushing the heavily loaded cart of cinder blocks up the parking lot to my car, I start feeling light-headed and having white sparkles across my vision. I decide to walk back to the store and find a water fountain, but have to stop and sit down part of the way there, then pause to catch my breath near the entrance of the store, and end up going to one knee once I am inside so that I don’t totally black out.

Here is where the awesome part of the story begins. Every single person who sees me, whether an employee or a fellow customer, asks if I am all right. When I go to one knee, a woman who had just passed me, after I had assured her I was okay, turns around and comes right back to grab a bottle of water for me from a nearby display. More than that, the man at the nearby checkout told the cashier to put the water on his bill!

After I finished the water and caught my breath, the cashier made sure that another employee came out to my car and helped me load the cinder blocks. I was able to drive home just fine and was perfectly recovered after having dinner and resting up a bit. They say you should never go grocery shopping hungry… I guess that also applies to large heavy hunks of concrete!

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The Running Dead

, , , , | Romantic | June 26, 2017

(I go out for a jog, after not having exercised in a while, so I’m happy that I get my heart rate up. I go home and let my husband know that I exercised. He proceeds to try to find my pulse to determine how fast my heart is going. He has no luck finding my pulse on my wrist. I find it on my throat, and guide his fingers to find it. He still can’t find it, so he tries my wrist again. I tell him he will have more luck using my neck and try to help him find it again. No luck. Our conclusion?)

Me: “I guess I’m dead.”

Husband: “You’re just heartless.”

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A Cardboard Cut-Out Cashier Would Have Been Better

, , , , | Working | June 20, 2017

(I own a prepaid phone and have to purchase a top-up card every month in order to keep my service active. A couple of days before my minutes are due, I decide to go to the grocery store that is close to my work to pick up my top-up card. I have never been to this grocery store before but I am able to find the top-up card quickly and have no trouble until I get to the register to check out. I hand the card to one of the two associates standing there.)

Cashier #1: *looks at the card and sighs in frustration* “I’m sorry, ma’am, but I’m afraid you cannot purchase this.”

Me: “Oh, why not? I have bought the same exact card at [Other Location] and never had any trouble before.”

Cashier #1: “I’m afraid this isn’t a legitimate card you can buy. You see, it’s a piece of cardboard and it doesn’t come with an actual gift card. I think you might’ve picked up an advertisement for the card.”

Me: *patiently* “This isn’t a gift card. It is a top up card for [Cellphone Carrier]. If you look on the back, you will see there is a—”

Cashier #1: *interrupts* “No, this isn’t a legitimate card. You can’t buy it. Let me show you where the right card is.”

(Before I can reply she walks away from the register and I follow her over back to the gift card section. She quickly picks up a card, shoves it into my hand, and rips the prepaid card I was holding out of my other hand.)

Cashier #1: “There you go! That’s the right card you needed.”

(I look at the card she gave me and realize that this not only is the wrong one but it is a top-up card to a completely different company.)

Me: “No, this isn’t the right card. This is a card to a different phone company. I need to buy the card you are holding in your hand.”

Cashier #1: *sighs in annoyance and says very slowly as if she was speaking to a child* “This… is… a… piece… of… cardboard… You… can’t… buy… this.”

(I look at my watch and realize that I am already late for work. I have worked in a customer service environment before so the whole time I am interacting with her, I am trying to keep my patience, but am slowly beginning to lose it.)

Me: “This is the card I need. I am in a hurry to get to work so please, just scan the card. I am positive this is the legitimate card and it will scan.”

Cashier #1: “You can’t buy this. What part of it don’t you understand?”

Me: *finally losing my patience* “Can I speak to a manager?”

Cashier #1: *groans and throws her head back* “Fine, but she is going to tell you the exact same thing.”

(We walk back to the register and she angrily walks over to the other cashier standing there.)

Cashier #1: “This customer wants to buy this card but she isn’t understanding this is a piece of cardboard and is not legitimate. She is insisting this is the right card.”

Me: “It is the right card. Your cashier is not listening to me and keeps interrupting me when I try explaining this is a top-up card for [Cellphone Carrier]. It isn’t a gift card and there is no actual card attached to it because it has a scratch off code on the back of the card.”

Cashier #2: *looks at [Cashier #1]* “Did you try scanning this card, [Cashier #1]?”

Cashier #1: “No! It is a piece of cardboard! It will not scan! Why isn’t anyone listening to me?”

Cashier #2: “Well, let’s just try it.” *she scans the card and the amount comes up on the register*

Cashier #1: “No, that’s impossible! It’s a f****** piece of cardboard. It’s not legitimate!”

Cashier #2: “Obviously it’s legitimate if it scans. I will ask you not to swear in front of our loyal customers. Finish ringing up this purchase and after you’re done I will like a word with you in the back. It seems like you need a little more training if you can’t tell the difference between an actual top-up card and a piece of cardboard.”

(Cashier #2 apologizes profusely for the service I received, offers a discount on my next purchase, then walks away to the back room while shaking her head. Cashier #1 stomps her feet, groans, and quietly finishes the transaction. She puts the card in a bag and slams it down in front of me.)

Cashier #1: *coldly* “Have a fantastic day.”

Me: “Thank you; I intend to.”

(As I walked away, I heard her muttered ‘It’s a stupid piece of cardboard’ and when I turned around, she was stomping her feet as she walked to the manager’s office.)

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