This Spells Trouble, Part 3
(I work at a very busy reference desk. I answer a phone call from a patron.)
Me: “Hello, this is Reference. How may I help you?”
Patron: “Yes, my little girl is in second grade and the teacher gave her ten spelling words to do. If I bring in the list will you please fill out the paper?”
Me: “Do you mean you want me to do your daughter’s spelling words?”
Patron: “Yes. It wouldn’t take you long to do it.”
Me: “Well, that’s not really why she was given the homework. She needs to learn to spell the words she was given.”
Patron: “What am I supposed to do, then?”
Me: “The best thing is to bring your daughter to the library. We have dictionaries in the children’s room that she can use to look up the words and do the assignment.”
Patron: “Oh. Okay. I will come there.”
(I hang up the phone and shake my head. Fifteen minutes later a man walks up and lays a second-grade spelling page in front of me, saying.)
Patron: “Take your time with this and come and get me when you’re finished.”
Me: *head-desk*
Question of the Week
What is the most stupid reason a customer has asked to see your manager?
