This Spells Trouble

, , , , | Right | January 14, 2020

(Our store is being remodeled so a lot of departments have been moved around. I do not leave my department much, so while I have a rough layout of the rest of the store, I don’t know specific aisles for certain things. A customer approaches me as I’m fixing some shelves.)

Customer: “Can you tell me where your automotive section starts?”

Me: “Okay, give me one second to search on my device.”

(Our device keyboards are pretty touch-sensitive so I wind up accidentally misspelling the word.)

Me: “Oh, shoot, it would help if I spelled that right. Give me one more moment.”

(By the time I say that, I have already typed it in correctly and am scrolling through trying to find the aisle number.)

Customer: “Never mind, then.” *to her husband* “Honey, she’s too stupid to spell. Come on; we’ll find it ourselves.”

(I stood there in shock at how rude she was as she wandered off. I had the aisle number pulled up by then and I watched them wander for ten minutes trying to find the aisle they needed. I mean, seriously, how miserable are you that you need to bully retail workers?)

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