Wasn’t Smart To Ask
Me: “Aloha! [Hotel] operator. How may I help you?”
Guest: “Hi, I wanted to know if you guys charge for parking, and how much?”
Me: “Yes. We charge $29 for self-parking and $36 if you are going to use our valet services.”
(This seems really high, but for Waikiki, this is pretty good.)
Guest: “Oh, but my car is going to be one of those smaller smart cars. Do I get a discount for that?”
Me: *a couple of seconds of pause to register this* “No, ma’am. The price will be the same, because you are paying for the space.”
Guest: “But it’s not as big as a regular car. There’s no discount?”
Me: “No, ma’am, the price will remain the same, as long as you park within our parking structure.”
Guest: “Well, okay. Thanks.” *obviously disappointed and agitated, hangs up*