Won’t Have To Fight Him Tooth And Nail Over It

, , , , , | Right | January 15, 2019

(I work at a hardware store in the paint department. One day this customer comes up to me with a cart full of different caulking and a piece of molding.)

Customer: “How can I attach this to above my garage? Which is the best to use?”

Me: “Well, you can use [construction adhesive] to provide a better hold?”

Customer: “Will it stay there forever if I use that product?”

Me: “Well, uh, no? But it will last a long time if you’ve used it in con–“

Customer: “I don’t want it if it won’t!”

Me: “Have you considered using a nail? Then just going over the gaps with a—“

Customer: “Like [Construction Adhesive Brand]?”

Me: “No, like an actual nail that you use a hammer for.”

Customer: “Oh, that’s perfect! Forgot actual nails existed!”

(He walked away toward nails with the molding, and left twenty bottles of caulking in a cart for me to deal with. Not cool, man, not cool.)

Found A Surefire Way To Ensure Customers’ Children Behave

, , , , | Related Right | December 28, 2018

(I work in the jewelry department at my store, and during the holidays I like to wear a Santa hat. As I’m walking the floor, I see a boy of about four or so in a stroller, who’s giving me the most intense, confused look. Keep in mind I’m a woman in my 20s with long, blonde hair, and a nice black dress and shoes.)

Boy: *turning to his mother, whispering loudly* “Mom… is that Santa?”

(His mom and I struggled not to laugh as she explained that I was NOT Santa, but one of his helpers. It was the cutest thing!)

Feeble Attempts To Incur Fees

, , , , | Working | December 17, 2018

I live in Hawaii, and I have an account with my state bank. When I move to the mainland, they tell me that I can send a letter to close the account and retrieve the money. I think this is a great way to avoid carrying cash on the plane, so I tell the teller that I will do that.

In my new home, I set up the new bank account and send the letter. I include everything my old bank asks of me, including the line, “Please close all accounts and send the remaining balance to [my address].”

A month later, they send the check and my new bank accepts it. I think that’s the end of it.

Six months after my initial letter, my old bank sends me a fee notice. “Your account has been under the minimum balance amount for six months, and you have accrued $30 in fees. Failure to pay this fee will result in your debt being sent to a collection agency.”

Unfiltered Story #127570

, , | Unfiltered | November 21, 2018

(Our hotel is right next to the ocean, and we have beach chairs spread out along it.  One day, while I’m monitoring the beach, I notice a girl, about 14, fast asleep on a chair.  She looks pretty sickly, big bags under her eyes and all.  Her dad is sitting watching her, looking worried.)

Me: Sir? Is…everything alright?

Father:(distracted) Yes, yes, fine. Thank you.

Me: Sir, I can’t help but notice that you look upset.  Is something wrong?

Father: (Quietly) Actually… yes. My daughter.  She…she’s a very smart girl, and a hard worker.  A little too hard working.  She’s been quite busy lately.  Very busy.  She’s been pulling all-nighters to get all her work done, and if she does sleep, it’s about 2-3 hours. She bites off so much more than she can chew, but she gets it all done somehow.  For some reason, she’s still crazy insecure.  I…I found out recently that she’s been bullied at school recently, and she’s developed social anxiety, making her even more insecure.  She passed out in the halls a week ago, and the doctors recommended that I try to get her away for a bit; so she can de-stress.  I’m worried about her.  I want this vacation to be nothing but fun for her, to relax.  She can’t relax properly though, and I don’t know how to help. Her mother’s gone, and I can’t ask.  What makes a girl tick?

Me: … Sir? What room are you guys staying in?

Father: ####, why?

Me: That’s one of my rooms.  Tell you what, in my experience, chocolate always seems to help.  I hope she likes ice cream?

(We chat a bit more, then I leave.  I come up to their room later with a small chocolate sundae.  I added little chocolate swirls and decorations, and made it as fancy as I could.  She answers the door, surprised.)

Me: Hello.  I believe you need a sundae?

Her: Um… well…I’ll go grab some money.

Me: Don’t worry about it.  This is on the house. You look like you could really use it. (smile and hand it to her)

Her: T-hanks… Thank you! Thank you so much!!

(She beams at me before closing the door.  A few days later, when they leave, I go into their rooms to clear up.  I find a note.)

Note: “Thank you so much for taking care of us, and especially for the sundae! I’ve had a somewhat stressful time at school, and it really made me feel better that somebody noticed and cared.  A little chocolate goes a long way! You are really the best staff member I could have hoped for.  The butterflies are for you!”

(Next to the note I find $15 tip in one dollar bills, each folded into a butterfly shape.  It’s really nice to think that in the midst of her own troubles, she took the time and trouble to make my day special. To the girl, Thank YOU)

The Mother Of All Voices

, , , , | Right | October 20, 2018

(Our store has been having a lot of trouble with people, from children to young adults, fooling around on the escalators — running up the down escalator and vice versa, putting their feet on the sides and sliding on the down escalator, sitting on the steps, etc. I work at the jewelry counter, which wraps around the base of both escalators, and our department members have tried politely asking people to practice safety, to no avail. I get permission from my manager to start being a bit more firm. I have a very chipper, cheery personality, and my normal pitch is a bit high, but I’ve done some theater, so I am able to lower my pitch and project my voice pretty darn far, and I also have the benefit of being able to imitate my own mother’s truly terrifying “Mom voice.”)

Me: *next time I see a teen girl crouching on the up escalator, hanging off the handrails* “STAND UP, PLEASE.”

Girl: *jerks her head around to stare at me*

Me: “I NEED YOU TO STAND UP.”

Girl: *immediately stands*

Me: “THANK YOU.”

(I turn around and my manager and coworkers are staring at me.)

Me: *normal voice* “I think that worked.”

Coworker: “Holy s***.”

Manager: *laughs* “Even I snapped to attention a little bit! It’s so weird to hear that voice coming from you; normally you sound like a Disney princess.”

(A few days later, I’m showing a customer pieces when the after-school crowd from the nearby middle school shows up. Two girls start racing each other up the down escalator behind me.)

Me: *turning my head* “TURN AROUND AND WALK DOWN, NOW.”

(They come down and scamper away with their friends, and I turn back to the customer, who’s looking at me a little wide-eyed.)

Me: *normal voice* “Sorry about that. You wanted to see this bracelet?”

(Not even a minute later, I hear the tell-tale loud squeaking of people trying to slide down the escalator, this time a few middle-school boys.)

Me: *snapping my head around* “PUT YOUR FEET ON THE STEPS AND WALK DOWN. I WILL NOT TELL YOU AGAIN.”

(They stand properly and ride down normally, and I turn back to the bug-eyed customer. I apologize again and continue assisting her.)

Customer: “Um… Do you know those kids?”

Me: *nonchalant* “Oh, no, but I don’t want to clean up blood today.”

(The next day, not wanting to have my customer service interrupted again, I stood by the base of the down escalator ten minutes after schools got out, and waited. When the crowd of middle-schoolers showed up, I counted at least three who walked directly to the down escalator’s base, suddenly noticed me standing there staring at them, and quickly veered away. Saved my throat from the “Mom voice” for a day!)

Page 1/712345...Last