Phoning In The Personal Information
(I’m ringing up an older gentleman who is buying one bottle of wine.)
Me: “Do you have your [Store Rewards] card?”
Customer: “Not on me. My phone number is [number].”
Me: “Thanks. May I have your birthdate for the alcohol?”
Customer: “No. I don’t give out personal information.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
