Wasn’t Smart To Ask

, , , , , | Right | March 29, 2018

Me: “Aloha! [Hotel] operator. How may I help you?”

Guest: “Hi, I wanted to know if you guys charge for parking, and how much?”

Me: “Yes. We charge $29 for self-parking and $36 if you are going to use our valet services.”

(This seems really high, but for Waikiki, this is pretty good.)

Guest: “Oh, but my car is going to be one of those smaller smart cars. Do I get a discount for that?”

Me: *a couple of seconds of pause to register this* “No, ma’am. The price will be the same, because you are paying for the space.”

Guest: “But it’s not as big as a regular car. There’s no discount?”

Me: “No, ma’am, the price will remain the same, as long as you park within our parking structure.”

Guest: “Well, okay. Thanks.” *obviously disappointed and agitated, hangs up*

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Phoning In The Personal Information

, , , , , | Right | February 18, 2018

(I’m ringing up an older gentleman who is buying one bottle of wine.)

Me: “Do you have your [Store Rewards] card?”

Customer: “Not on me. My phone number is [number].”

Me: “Thanks. May I have your birthdate for the alcohol?”

Customer: “No. I don’t give out personal information.”

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Unfiltered Story #93724

, , | Unfiltered | September 17, 2017

Phew!!! Had a rather large, (50rs old) blonde lady come in today with three very rowdy children. The kids pull things off the shelves and toss it on the floor, and she just ignores it and keeps walking. Fifteen minutes later, she comes up to my register (even though we have clear signs pointing to the line)
Me: (Helping another customer) “Okay your total is $20-”
Woman: “Hey. HEY YOU.”
Both the customer and I looked at her.
Me: “Hi there Ma’am, did you need something?”
Woman: “YES. This is the return line right?????”
(Quick explanation, other stores have a separate line for returns and purchases. However, since we are a very new store, I was instructed to let people know that the returns and the purchases will be in the same line for now.)
Me: “Sorry Ma’am, I know other stores have the separate lines, but here you can just go into the regular line and any one of our employees will help you o-”
Woman: (Throws her hands up in the air)”UGH. COME ON GUYS”
(She grabs one of the kids and drags him to the purchase line.)
Woman: *talking very loudly* This is why I HATE [retail store], it’s SO MESSY and I can’t even find the LINE. UGHHH.”
Me: (helping other customers out, I see her go to my coworker to do her return.)
Coworker: “Oh!!! My supervisor is over there (pointing to me) if you have a question?”
Woman: *Looks at me* ” UGH no not her!!!”
Manager comes over
Manager: “Hi, what can I help you with toda-”
Woman: ” Yes yes!!!! That girl over there said that the returns and purchases are in the same line, but I don’t believe her!!! Look your signs say purchases here and her sign says returns!!!! Why is she being racist?!!!”
Manager: * looking baffled* “Sorry, but she is correct, the returns and purchases are in the same line for now. It’s only because we’re a new store.”
Manager leaves while the lady huffs.
As I’m working with another customer, the lady comes over to me
Woman : “You better get rid of that nasty attitude you and your ‘manager’ have. You’re disgusting.” She leaves.
Me:*feeling rather baffled and incredulous *”Er……..??????”
Customer: “I think that one has a problem..”
Me : “….Definitely”

….im still confused, how was I rude or….racist??

Unfiltered Story #93721

, | Unfiltered | September 17, 2017

So I work in a pretty busy retail store that is in a mall. This mall attracts quite a bit of tourists, yet the problems always come from the locals. We’re a new store, and quickly ran out of shopping bags. The complaints are amazing, and go something like this…
Family of three comes in; Daughter about 21 yrs, mother and father about 50.
Me :(ringing the items up) “I hate to say it, but I’m sorry, we’re out of bags at the moment. ”
Daughter: “Oh it’s totally fine-”
Dad: WHAT. WHAAAAT. How do you guys even expect us to carry all of this?!!!! DO YOU SEE THIS STUFF?!!!”
Daughter: “Dad it’s fine….?”
Me: I’m really sorry sir, we actually placed an emergency order for the bags a while ago, but they haven’t come in-”
Dad: “HOW COULD YOU GUYS NOT HAVE BAGS?!!! What kind of a store is this?!!!! WHERE IS YOUR MANAGER???!!!”
Manager (who was standing next to me): “I’m sorry we can’t do much si-”
Dad: “AN APOLOGY ISNT GOING TO GET US ANYWHERE!!!! Don’t you see all these people shopping?!!! This is so bad for business you guys are not fit to have a store open!!!! OUTRAGEOUS!!”
Manager: “Again I’m sorry sir, but there really is nothing we can do. We do have some backpacks that are really cheap if you’re interested!”
Dad: *scoffs* “No.”
My manager again apologizes, then leaves.
Me: “Thanks and have a good day!”
He then leaves, looking over our counters. As if we’re just bag hoarders with some kind of a problem??? Does he think I’m hiding bags up my ass???

Love’s Languages’s Lost

, , , , , , | Romantic | December 6, 2011

(I am a Japanese teacher. I am presiding over homeroom. A female student, who had a pretty serious fight with her boyfriend in the hall before homeroom, is intently writing on a piece of paper.)

Student: “Ugh, I can’t do this anymore!”

(She throws down her pen and calls up to me.)

Student: “Love is too hard!”

Me: “Well, I know it always seems that way after having a fight. But, you know, people have disagreements all the time and work through them. Besides, you’re still young, and part of this age is discovering how to be in a relationship with others. I am sure he is just as upset as you are.”

(She looks at me quizzically and then holds up the paper she is working on.)

Student: “I meant trying to write it in Japanese for your homework.”

Me: “Oh. Yeah. That can be hard, too.”

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