Master Procrastinators
I pop into my doctor’s office for an appointment I made a few days ago. I’ve been coming to the same clinic for years; while the receptionist staff are pretty rubbish, the doctors are always good.
I approach the receptionist.
Me: “It’s [My Name] to see [Doctor].”
Receptionist: “Hmm… looks like you missed our appointment.” *Condescendingly* “You should really try to attend on time; we have other people waiting.”
Me: “No, my appointment is at 8:30. It’s only 8:15. I have the appointment letter here.”
Receptionist: “Actually, it tells me your appointment was changed. We did send you a letter about this.”
Me: *Checking my appointment letter* “This letter is dated yesterday and has my old, correct time on. When did you send the new letter, exactly?”
Receptionist: “…”
Me: “Because I’d like to know how this new letter was going to magically get to me.”
Receptionist: “I will see if the doctor has time for you.”
After a long wait, I did eventually get seen. A day later, the letter telling me my appointment time had changed arrived. It was dated the day of the appointment.