Master Procrastinators

I pop into my doctor’s office for an appointment I made a few days ago. I’ve been coming to the same clinic for years; while the receptionist staff are pretty rubbish, the doctors are always good.

I approach the receptionist.

Me: “It’s [My Name] to see [Doctor].”

Receptionist: “Hmm… looks like you missed our appointment.” *Condescendingly* “You should really try to attend on time; we have other people waiting.”

Me: “No, my appointment is at 8:30. It’s only 8:15. I have the appointment letter here.”

Receptionist: “Actually, it tells me your appointment was changed. We did send you a letter about this.”

Me: *Checking my appointment letter* “This letter is dated yesterday and has my old, correct time on. When did you send the new letter, exactly?”

Receptionist: “…”

Me: “Because I’d like to know how this new letter was going to magically get to me.”

Receptionist: “I will see if the doctor has time for you.”

After a long wait, I did eventually get seen. A day later, the letter telling me my appointment time had changed arrived. It was dated the day of the appointment.