Playing It Fast And Loose (Change) With Revenge
Years and years ago, I worked as a bank teller. Ninety percent of my job was just cashing cheques and being a living ATM. This was back when pennies were still in use.
One day, this guy comes in.
Customer: “I need a lot of pennies — a ridiculous amount of pennies. [Local Business] screwed me over, and I want to pull the classic: pay for something with an inconvenient amount of loose change.”
He’s super excited to explain how this business screwed him over. I won’t bore you with the details, but it’s pretty clear even in his telling that it is perfectly fair he is being charged this money. He’s practically giggling as he explains how inconvenient it will be for the people he’s paying.
But here’s the thing. Maybe this works down in the States, but in Canada, there is a very reasonable limit to how much you can pay with change. The payee is allowed to reject any loose change payment over a certain amount.
Thinking I might be able to save everyone involved a bunch of hassle — myself included — I explain this to my customer. The guy isn’t having it. He just keeps saying:
Customer: “Pennies are money, so I’m allowed to do it, and you’d better give me my pennies!”
At this point, I figure it’s not really my problem what he wants to do with his money, and I get to work.
He wants a few hundred dollars in pennies. That might not sound like a lot, but it’s like 300 pounds. It’s so many pennies that I have to tell him we don’t actually have enough on hand. We have to make a special order for him. There’s a small fee, but he doesn’t care.
A few days later, he happily loads up boxes and boxes of pennies and leaves.
A week later, he’s back — only now, he’s dragging in a hockey bag of loose pennies. I guess he spent some time opening all the rolls just to make it harder.
Customer: “[Local Business]’s owner refused to accept my payment. So… I’d like to deposit this bag of pennies back into my account, and I’ll bring the rest in later.”
Me: “Sir, we only take rolled coins; you’ll have to do that first.”
I’m not sure when Coinstar machines came out, but my small town definitely didn’t have one.
I missed the man’s return, but I heard that he eventually came back after going through the trouble of rerolling all his money — a lot of trouble to get right back to where he started.
If only he had listened.